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Finance & Accounting Outsourcing (FAO) Annual Report 2008

Published by: Everest Research Institute

Published: May. 21, 2008 - 88 Pages


Table of Contents


Section I: FAO market definition and key insights

Section II: Market size and buyer adoption

Summary

Size and growth

Potential and penetration

Buyer adoption trends

Bundling of F&A with HR and procurement

Section III: Current contract characteristics

Summary

Average size and term of contracts

Contract renewals

Process scope

Offshoring

Role of technology

Pricing structures and service levels

Section IV: Supplier landscape

Summary

Capability success matrix

Market shares

Areas of specialization

Delivery capability assessment

M&A activity

Section V: Emerging growth drivers

Summary

Buyer satisfaction

Dimensions of growth

Broader buyer adoption

Expanding process scope

Evolving solution and design and delivery

Section VI: Implications for key stakeholders

Implications of FAO trends for buyers

Implications of FAO trends for suppliers

Implications of FAO trends for technology providers

Appendix

Glossary of terms

References

Abstract

The multi-process FAO market continues to grow aggressively with approximately 65 new contracts being signed in 2007 - exceeding the unprecedented growth seen in the landmark year of 2006. The market continues to grow at an impressive 22% annually in terms of annualized contract value. The value proposition for FAO has strengthened and has evolved into providing value beyond cost arbitrage.

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