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Us Sme Market: Key Characteristics

Published by: Ovum Plc

Published: Nov. 9, 2007 - 9 Pages


Table of Contents


SMEs are distributed enterprises
IT and telecoms employees
Employee base is largely office based but a third are mobile
Costs, keeping up with technology and quality
Table of figures
Figure 1 At how many separate sites does your company operate?
Figure 2 How many people are employed in IT and telecoms at your firm?
Figure 3 Number of total employees supported by each IT employee
Figure 4 Does your company have dedicated IT employees / an IT department?
Figure 5 Does your IT department also handle telecoms?
Figure 6 What percentage of your employees are in these categories?
Figure 7 What are your biggest challenges in telecoms this year?


Abstract

Ovum’s recent SME survey asked a sample of US SMEs about their buying decisions and their technology preferences, but we also asked about some of the basics - how many sites do these companies operate, how many people do they employ in IT and telecoms, and what do they worry about? This report presents some of these fundamental characteristics of the US SME market.


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