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Warranty Spending in U.S. Manufacturing, 3Q06Published by: IDC Published: Jan. 24, 2007 - 13 Pages Table of ContentsTable of Contents Manufacturing Insights Opinion In This Report Situation Overview Warranty Costs Figure: Warranty Claims and Revenue Index: All U.S. Manufacturing, 1Q03?3Q06 Figure: Warranty Claims and Revenue Index: Automotive, 1Q03?3Q06 Figure: Warranty Claims and Revenue Index: Aerospace and Defense, 1Q03?3Q06 Figure: Warranty Claims and Revenue Index: High Tech, 1Q03?3Q06 Figure: Average, Minimum, and Maximum Warranty Spending Share of Products Sales Revenue by Sector, 2004?2006 Figure: U.S. Automotive Warranty Claims Spending Share of Product Sales Revenue, 1Q03?3Q06 Figure: U.S. Automotive OEMs Detail Warranty Claims Spending Share of Product Sales Revenue, 1Q03?3Q06 Figure: U.S. Aerospace and Defense Warranty Claims Spending Share of Product Sales Revenue, 1Q03?3Q06 Future Outlook Essential Guidance Actions to Consider Improve Product Quality Improve Serviceability and Service Delivery Improve Information Visibility and Flow Warranty Costs For IT Vendors Learn More Related Research Synopsis AbstractThis Manufacturing Insights report provides the latest warranty spending data for 2006 and recommendations for manufacturers seeking to improve warranty performance as well as for IT vendors offering warranty solutions for manufacturers. "Since manufacturers started reporting warranty expenses in 2003, the magnitude of the problem, which amounts to $27 billion annually, has become very visible. Manufacturers can no longer attribute warranty expenses to 'cost of doing business' and must address the problem at its roots, namely improving product quality and creative efficient and agile warranty-quality processes," says Joe Barkai, practice director at Manufacturing Insights. Get Full Details About This Report >> |
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