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Interactive Voice Response (IVR) Market Research Reports & Industry Analysis

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Interactive Voice Response (IVR) Industry Research & Market Reports

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Voice Recognition Systems (UK) - Industry Report
7/14/2015 | published by: Plimsoll Publishing Ltd.
... COOPER FULLEON LTD and T.G. BAKER (SOUND) LTD. This report covers activities such as voice alarm, avac, sigtel, security, fire telephones and includes a wealth of information on the financial trends over the past four ...  |  read more...
USD 550
Natural Language Processing Market by Type (Rule-Based, Statistical, and Hybrid), Technologies (Recognition, IVR, OCR, Pattern & Image Recognition) - Worldwide Forecast to 2020
6/16/2015 | published by: MarketsandMarkets
... of verticals which includes Banking, Financial Services and Insurance (BFSI), retail and consumer goods, automotive, healthcare and life sciences, research and education, high tech and electronics, media and entertainment. These business firms are generating tremendous ...  |  read more...
USD 4,650
Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement, and Defense Applications: Market Analysis and Forecasts
4/1/2015 | published by: Tractica
... a microcosm of the entire biometrics market: mature technology that is finally finding a market, with abundant opportunity over the next 10 years. Speaking is a natural activity and speaker recognition software takes advantage of ...  |  read more...
USD 3,500
North America Speech Analytics Market by Vertical (BFSI, Telecommunication, Tourism, Logistics, Retail & Wholesale, Government), by Application (Business Process, Agent Performance, Market Intelligence, Risk & Compliance Management, Customer Experience Ma
3/15/2015 | published by: MicroMarketMonitor
... market in 2014, the speech analytics market in Canada is also expected to grow considerably during the forecast period. The growth of the North American speech analytics market is driven by high penetration rate of ...  |  read more...
USD 2,650
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)
8/7/2014 | published by: MarketsandMarkets
... such a way that it covers various forms of the market which include simple Customer Experience Management (CEM), Customer Relationship Management (CRM), Social Customer Relationship Management (SCRM), Social Customer Experience Management (SCEM), and Telco Customer ...  |  read more...
USD 4,650
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) – Worldwide Forecasts and Analysis (2014 – 2019)
8/26/2014 | published by: MarketsandMarkets
... – 2019) "The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution ...  |  read more...
USD 4,650
Global IVR System Market 2014-2018
10/22/2014 | published by: TechNavio - Infiniti Research Ltd.
... used for improving the return on investment (ROI) on contact center investments. The IVR system applications offer customer self-service that helps in reducing the dependence on live agents for resolving customer service issues. TechNavio's analysts ...  |  read more...
USD 2,500
Global Voice Recognition Industry 2014 Market Research Report
1/20/2015 | published by: 9Dimen Research
... Asia) and the main countries (United States, Germany, Japan and China). The report firstly introduced the Voice Recognition basics: definitions, classifications, applications and industry chain overview; industry policies and plans; product specifications; manufacturing processes; cost ...  |  read more...
USD 2,850
Global Digital Voice Recorder Industry 2014 Market Research Report
1/20/2015 | published by: 9Dimen Research
... Europe and Asia) and the main countries (United States, Germany, Japan and China). The report firstly introduced the Digital Voice Recorder basics: definitions, classifications, applications and industry chain overview; industry policies and plans; product specifications; ...  |  read more...
USD 2,850
Speech & Voice Recognition Software Developers in the US - Industry Market Research Report
8/7/2014 | published by: IBISWorld
... The industry has also benefited from the increasing number of mobile internet connections and the growing number of healthcare providers that have adopted electronic health records. In the five years to 2019, revenue is expected ...  |  read more...
USD 1,020
Cloud Communication Platform Market by Solution and Service (Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication and Collaboration (UCC), webRTC, & VoIP) - Global Forecast to 2019
10/10/2014 | published by: MarketsandMarkets
... ability to integrate communication platform with other enterprise applications i.e. unified communication and collaboration. This integration helps enterprises empower their workforce with crucial information needed to serve customers in a timely and personalized manner. The ...  |  read more...
USD 4,650
Global Voice Recognition Market 2015-2019
1/7/2015 | published by: TechNavio - Infiniti Research Ltd.
... of a machine to receive, understand, and dictate the spoken commands. Voice recognition is used for biometric security purposes to determine the voice of a particular person to grant or deny access. This technology has ...  |  read more...
USD 2,500
Speech Technology
9/1/2014 | published by: Global Industry Analysts
... US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2013 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data ...  |  read more...
USD 4,950
Virtual Agents in the Latin American Market
8/20/2014 | published by: Frost & Sullivan
... demand more qualified, personalized services, which has led to a greater adoption of virtual agent (VA) applications. The 􂀀 main outcomes derived from acquiring VA applications are increased sales volume and value, reduced operational costs, ...  |  read more...
USD 1,500
Speech Analytics Market [Solutions (Speech Engine, Indexing & Analysis, Reports & Dashboards), Applications (Business Process, Agent Performance, Market Intelligence, Risk & Compliance Management & CEM)] - Worldwide Market Forecast (2014-2019)
3/5/2014 | published by: MarketsandMarkets
... analysis consists of various types of solutions and services, applications, deployment types, organization size, verticals, and regions. The overall market size is found by adding up the market size of each solution and services such ...  |  read more...
USD 4,650
Global Automatic Speech Recognition Market 2014-2018
12/6/2013 | published by: TechNavio - Infiniti Research Ltd.
... this market growth is the increasing demand for speech-based biometrics. The Global automatic Speech Recognition market has also been witnessing the increased use of voice passwords. However, the issues with accuracy could pose a challenge ...  |  read more...
USD 2,500
Australia - Digital Economy - M-Banking and M-Payments
8/19/2013 | published by: Paul Budde Communication Pty Ltd
... Australia's Big Four banks, is widely used to pay bills. However, the more consumer-driven developments such as m-banking too longer to emerge. After decades of procrastination, and ultimately pushed by development from companies such as ...  |  read more...
USD 70
Wireless Sensor Networks: Market Shares, Strategies, and Forecasts, Worldwide, 2013 to 2019
11/21/2013 | published by: WinterGreen Research
... The 2013 study has 640 pages, 266 tables and figures. Worldwide markets are poised to achieve significant growth as the Wireless Sensor Network is used to implement the Internet of things. Advanced technologies for wireless ...  |  read more...
USD 3,800
Innovations in Gesture and Speech Recognition for Consumer Electronics (Technical Insights)
12/23/2013 | published by: Frost & Sullivan
... enabled the successful integration of speech and gesture into everyday appliances. Smarter computing technologies, which have high speed, robust performance, and high memory capacity are among the key factors that support innovations in gesture and ...  |  read more...
USD 6,500
Telecommunications & Wireless: Benefits of Refreshing the IVR—Customers Speak Out
6/9/2014 | published by: Frost & Sullivan
... mentality. However, by no means is the phone channel going away. When self-service fails them, customers turn to the contact center, which typically means journeying through that front door, the Interactive Voice Response application. In ...  |  read more...
USD 1,500
Global M-Banking Market 2012-2016
11/1/2013 | published by: TechNavio - Infiniti Research Ltd.
... banks and financial institutions have evolved and innovated newer platforms such as m-banking considering the convenience of the people.Mobile banking has been a revolution in the banking and payments industry. The high penetration of mobile ...  |  read more...
USD 1,500
From IVR to Automated Customer Interaction
1/8/2014 | published by: Frost & Sullivan
... customer contact" (AICC) solutions. But AICC solutions will demonstrate returns on investment to companies only if consumers can easily interact with companies through these applications. The key question facing companies is not whether to deploy ...  |  read more...
USD 1,500
The Sophisticated Virtual Agent
10/17/2013 | published by: Frost & Sullivan
... systems (IVR) and other self-service channels have been used to offload more expensive agents in the contact center for decades. More recently, Virtual Agents – automated, speech and text-enabled – have introduced a new level ...  |  read more...
USD 1,500
The Healthcare Information Systems Market
7/1/1999 | published by: Kalorama Information
... examines the valuable role information technology plays in the operation of the healthcare environment, offering detailed information on current products and new development. Profiles are provided for all major participants including Data General, HBO & ...  |  read more...
USD 3,250
The 2013-2018 Outlook for Interactive Voice Response (IVR) Systems in Greater China
5/19/2013 | published by: Icon Group International, Inc.
... autonomous regions (Guangxi, Nei Mongol, Ningxia, Xinjiang, Xizang - Tibet), municipalities (Beijing, Chongqing, Shanghai, and Tianjin), special administrative regions (Hong Kong and Macau), and Taiwan (all hereafter referred to as “regions”). Latent demand (in millions ...  |  read more...
USD 495
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