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Interactive Voice Response (IVR) Market Research Reports & Industry Analysis

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Interactive Voice Response (IVR) Industry Research & Market Reports

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Virtual Agents in the Latin American Market
8/20/2014 | published by: Frost & Sullivan
... demand more qualified, personalized services, which has led to a greater adoption of virtual agent (VA) applications. The 􂀀 main outcomes derived from acquiring VA applications are increased sales volume and value, reduced operational costs, ...  |  read more...
USD 1,500
Telecommunications & Wireless: Benefits of Refreshing the IVR—Customers Speak Out
6/9/2014 | published by: Frost & Sullivan
... mentality. However, by no means is the phone channel going away. When self-service fails them, customers turn to the contact center, which typically means journeying through that front door, the Interactive Voice Response application. In ...  |  read more...
USD 1,500
Australia - Digital Economy - M-Banking and M-Payments
7/11/2013 | published by: Paul Budde Communication Pty Ltd
... m-payments. Further expansions are expected in other sectors of m-banking as smartphones and tablets are quickly becoming customers’ preferred way to interact with their banks. By 2015 it is expected that m-banking will overtake the ...  |  read more...
USD 70
Australia - Digital Economy - M-Banking and M-Payments
7/30/2013 | published by: Paul Budde Communication Pty Ltd
... bills. However, the more consumer-driven developments such as m-banking too longer to emerge. After decades of procrastination, and ultimately pushed by development from companies such as Apple and Google, the era of m-payments has now ...  |  read more...
USD 70
Australia - Digital Economy - M-Banking and M-Payments
11/22/2012 | published by: Paul Budde Communication Pty Ltd
... smartphones and tablets are quickly becoming customers’ preferred way to interact with their banks. By 2015 it is expected that m-banking will overtake the online banking in the number of transactions done electronically. Early m-payment ...  |  read more...
USD 70
The 2009 Report on Voice-Recognition Dictation Software: World Market Segmentation by City
5/1/2009 | published by: Icon Group International, Inc.
... as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ...  |  read more...
USD 795
Australia - Digital Economy - M-Banking and M-Payments
5/14/2013 | published by: Paul Budde Communication Pty Ltd
... smartphones and tablets are quickly becoming customers’ preferred way to interact with their banks. By 2015 it is expected that m-banking will overtake the online banking in the number of transactions done electronically. Early m-payment ...  |  read more...
USD 70
Voice/Speech Recognition Systems
1/1/2012 | published by: Global Industry Analysts
... as, growing demand for speech-based searching and analytics, increased focus on voice Internet and speech-enabled systems by technology vendors, and growing popularity of network-based speech recognition and distributed speech recognition technologies. Additionally, the impact of ...  |  read more...
USD 1,995
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