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Interactive Voice Response (IVR) Market Research Reports & Industry Analysis

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Interactive Voice Response (IVR) Industry Research & Market Reports

  • Analysis of the Contact Center Applications Market

    ...drivers, restraints, and trends. The Latin American contact center applications market grew 3.0 percent from 2009, and it is proving a positive investment area, shown by an encouraging seven-year growth rate. The Andean region grew ... Read More

  • Voice/Speech Recognition Systems, growing demand for speech-based searching and analytics, increased focus on voice Internet and speech-enabled systems by technology vendors, and growing popularity of network-based speech recognition and distributed speech recognition technologies. Additionally, the impact of ... Read More

  • Strategic Analysis of European and North American Automotive Human Machine Interface Market

    ...pricing analysis of the HMI Interfaces including Voice Control Interface and Multifunctional Knobs. Also comparative analysis of availability of different HMI options is provided. Further, the study focuses on customer preferences, various OEM offerings and ... Read More

  • Multi-Channel, Cross-Industry Customer Contact Experience Benchmarks, IVR, email, chat, and web self-service. A web-based survey methodology was used for this study: N=3000. Phone-live agent is a main customer contact channel for the telecom, auto insurance, and health insurance companies, while ... Read More

  • Contact Centre Systems Markets in EMEA

    ...routing systems, IVR and voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact centre analytics. The study provides market sizing and forecasts by product segment, country/region, size-band, and vertical, in ... Read More

  • Interactive Voice Response (IVR) Systems

    ...Above Ports. The report provides separate comprehensive analytics for the US, Canada, Europe, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. Also, a six-year historic analysis is ... Read More

  • Global and China Micro Electric-Voice Device Industry Report, 2010-2011

    ...and notebook computer field. Such momentous occasions as call center, air traffic control, 911 missions, and stock exchange all employ the office phone headsets of Plantronics which is the world’s No.1 manufacturer of office phone ... Read More

  • The 2011-2016 World Outlook for Voice-Recognition Dictation Software question (in millions of U.S. dollars), the percent share the country is of the region and of the globe. These comparative benchmarks allow the reader to quickly gauge a country vis-à-vis others. Using econometric ... Read More

  • The 2009 Report on Voice-Recognition Dictation Software: World Market Segmentation by City opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ... Read More

  • The Healthcare Information Systems Market

    ...examines the valuable role information technology plays in the operation of the healthcare environment, offering detailed information on current products and new development. Profiles are provided for all major participants including Data General, HBO & ... Read More

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