Home > Browse Research > Technology & Media > Telecommunications & Wireless > Telecommunications > Interactive Voice Response (IVR)

Interactive Voice Response (IVR): research reports

Interactive Voice Response (IVR) market research reports and industry analysis

The 2009 Report on Voice-Recognition Dictation Software: World Market Segmentation by City 5/1/2009 \| published by: Icon Group International, Inc. ... as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ... \| read more...	$795.00
Enhanced Voice Services Piquing Customer Interest 4/2/2009 \| published by: Yankee Group As they rely more on the wireless phones and VoIP, consumers will demand the same features from their home phone, and interest and adoption in enhanced voice features will significantly increase. \| read more...	$995.00
The Rise of Outbound Applications in an Economic Recession (Strategic Focus) 3/12/2009 \| published by: Datamonitor ... the tactical and strategic opportunities for vendors and enterprises in a down economy and focus on the applications being deployed for outbound solutions. Scope The report focuses on the application component of outbound IVR solutions ... \| read more...	$3,395.00
North American IVR and Voice Portal Systems Markets 2/28/2009 \| published by: Frost & Sullivan ... premise based (CPE) IVR systems. Within this analysis, Frost & Sullivan has identified challenges, drivers and trends in the market. The research service also provides current and forecasted revenues as well as market shares of ... \| read more...	$6,000.00
Nuance Makes an Agreement to Acquire Parts of IBM's Speech Technology (Analyst Opinion) 2/26/2009 \| published by: Datamonitor ... has prompted questions over Nuance's technology and IBM's motives. Scope Provides an analyst opinion on Nuance's acquisition of IBM's speech technology Discusses the reasons for the acquisition and how it will affect the speech recognition ... \| read more...	$150.00
Decision Matrix: Selecting an IVR Vendor in the Enterprise (Competitor Focus) 1/21/2009 \| published by: Datamonitor ... provides a complete view of vendor capabilities and advises on those you should explore, consider and, most importantly, shortlist. Scope Provides an overview of the most important trends affecting the IVR market and influencing its ... \| read more...	$3,395.00
The Proliferation of Innovative Speech Applications in Mobile Computing (Strategic Focus) 12/25/2008 \| published by: Datamonitor ... series will provide an in-depth quantitative and qualitative analysis of the market for speech across various embedded environments. Scope An overview of the key trends in mobile speech applications. Outlines who the target users are ... \| read more...	$3,395.00
The Global Voice Business Value Chain Model, 2008-2013l (Interactive Model) 10/24/2008 \| published by: Datamonitor ... Datamonitor's forecasts through 2013 as the economy shifts. Learn about market sizing and spending for voice business in North America, EMEA, CALA and APAC. Analyze where investments are shifting towards in the voice business value ... \| read more...	$15,000.00
Leading Speech Applications That Will Unlock Enterprise Budgets (Strategic Focus) 10/20/2008 \| published by: Datamonitor ... will analyze key areas for growth in network-based speech applications in the enterprise environment. Scope Analyzes the key trends, drivers and inhibitors for speech applications. Provides market spending forecast for speech applications from 2007 - ... \| read more...	$3,395.00
EMEA Hosted IVR Services Markets 9/30/2008 \| published by: Frost & Sullivan This research service looks at market trends, drivers, and restraints for the EMEA hosted IVR services market. The study also provides market size, market share, revenue forecasts, and country/region-level snapshots for this market. \| read more...	$6,000.00
North American Hosted IVR Services Markets 9/30/2008 \| published by: Frost & Sullivan This research service looks at market trends, drivers, and restraints for the North American hosted IVR services market. The study also provides market size, market share, and revenue forecasts for this market. \| read more...	$6,000.00
The 2009-2014 World Outlook for Voice-Recognition Dictation Software 9/27/2008 \| published by: Icon Group International, Inc. ... in question (in millions of U.S. dollars), the percent share the country is of the region and of the globe. These comparative benchmarks allow the reader to quickly gauge a country vis-à-vis others. Using econometric ... \| read more...	$795.00
ACCE: Aspect Software and Tellme Partner to Provide Hosted IVR Services (Show Update) 9/17/2008 \| published by: Current Analysis Inc. ... and Tellme Networks have agreed to integrate Tellme's hosted IVR with Aspect's Unified IP, exploiting the growing demand for hosted solutions. However, the solution is only available in the U.S., leaving openings to global rivals. \| read more...	$249.00
Siemens Enterprise Communications Provides Continuous Improvement with Contact Solutions' Hosted IVR Services (Competitive Intelligence Report) 9/11/2008 \| published by: Current Analysis Inc. Siemens Enterprise Communications adds a full-featured hosted IVR to OpenScape with Contact Solutions' hosted service. But, with others offering similar solutions, it may be difficult to make a splash in the crowded pool. \| read more...	$249.00
Hosted Speech and Outbound IVR Services (Strategic Focus) 6/20/2008 \| published by: Datamonitor ... solutions when they have high call volumes, to minimize CapEx and where they need expertise with developing sophisticated speech projects. Scope Analyses the key trends, drivers and inhibitors in the hosted IVR market for DTMF ... \| read more...	$3,395.00
Will Voice Recognition Soar? 5/1/2008 \| published by: Yankee Group Mobile voice recognition technology will change the way we use our mobile devices, but conditions are not yet ripe for widespread adoption. Today, the primary applications are niche ones. \| read more...	$1,495.00
Genesys' intelligent Customer Front Door (iCFD) Should Free Customers from IVR Purgatory (Competitive Update) 4/9/2008 \| published by: Current Analysis Inc. Genesys' intelligent Customer Front Door should free callers from the tedium of rigid IVRs through a set of advanced applications from Tier 1 partners. However, iCFD may add significant cost and complexity without significant differences. \| read more...	$249.00
North American and European spending on PC and server-based speech recognition to 2013 (Interactive Model) 4/2/2008 \| published by: Datamonitor ... a compelling solution that enhances workforce productivity across both niche and broader markets. Scope Highlights Reasons to Purchase Sizes and forecasts the market for PC and server-based speech recognition by license and services in North ... \| read more...	$15,000.00
Automating and Enhancing Processes through Voice in Desktop and Back Office Environments (Strategic Focus) 4/2/2008 \| published by: Datamonitor ... a compelling solution that enhances workforce productivity across both niche and broader markets. Scope Analyses the key trends, drivers and inhibitors in the PC and server-based speech recognition market. Provides a discussion on the different ... \| read more...	$3,395.00
Simplicity, Standards, and Support: A Profile of Voxeo 3/25/2008 \| published by: IDC ... IDC Insight profiles Voxeo, an IVR and VoIP platform vendor for enterprises and service providers. The document reviews the company's VoIP portfolio as well as its developer program and dedication to "simplicity, standards, and support." \| read more...	$500.00
The Global IVR Market Model (Interactive Model) 2/21/2008 \| published by: Datamonitor ... to Purchase IVR spend across North America, EMEA, APAC and CALA from 2006 to 2012. Vertical market segmentation for IVR licenses across the four global regions. TDM vs IP, traditional vs Voice-XML, DTMF vs speech ... \| read more...	$15,000.00
Business Trends: Understanding the Speech Customer 2/21/2008 \| published by: Datamonitor ... by any objective third party. Scope Interviews with eight large enterprises that have deployed speech recognition solutions. Thousands of datapoints have been collected to accurately capture the performance of speech recognition solutions in contact centers. ... \| read more...	$3,395.00
Profiting from IVR in a Rapidly Shifting Marketplace (Strategy Focus) 2/21/2008 \| published by: Datamonitor ... IVR in the changing infrastructure environment. An overview of the growth of Voice-XML based IVR solutions and the principal reasons for this expansion. A description of the ways in which vendors can align their IVR ... \| read more...	$1,895.00
2008 Trends to Watch: Voice & Video Devices 2/7/2008 \| published by: Datamonitor ... brief, Datamonitor outlines the changes in the voice and video devices markets and explains which trends will have the biggest impact in 2008. Scope Provides an overview of the trends which will impact the voice ... \| read more...	$1,895.00
EMEA Hosted Contact Center Markets 1/10/2008 \| published by: Frost & Sullivan ... for the future. This research service examines industry challenges, market trends, drivers and restraints to the adoption of hosted contact centres in EMEA. Technology vendors and service providers that are active in EMEA are profiled, ... \| read more...	$6,000.00

< prev 1 2 3 4 5 6 7 8 9 10 next >