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Interactive Voice Response (IVR) Market Research Reports & Industry Analysis

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Interactive Voice Response (IVR) Industry Research & Market Reports

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The 2009 Report on Voice-Recognition Dictation Software: World Market Segmentation by City
5/1/2009 | published by: Icon Group International, Inc.
... as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ...  |  read more...
USD 795
Voice/Speech Recognition Systems
1/1/2012 | published by: Global Industry Analysts
... as, growing demand for speech-based searching and analytics, increased focus on voice Internet and speech-enabled systems by technology vendors, and growing popularity of network-based speech recognition and distributed speech recognition technologies. Additionally, the impact of ...  |  read more...
USD 1,995
Analysis of the Global Voice Verification Market
5/8/2012 | published by: Frost & Sullivan
... down by total market, application, vertical, and region. Applications reviewed include wireless device security, transactional authentication, government and law enforcement, PC/network security, and physical access control. Verticals include telecommunications, healthcare, government, and financial services. Growth ...  |  read more...
USD 6,000
Multi-Channel, Cross-Industry Customer Contact Experience Benchmarks
12/27/2011 | published by: Frost & Sullivan
... phone, IVR, email, chat, and web self-service. A web-based survey methodology was used for this study: N=3000. Phone-live agent is a main customer contact channel for the telecom, auto insurance, and health insurance companies, while ...  |  read more...
USD 10,000
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