B2C: market research reports

... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 9 online search and information websites, based on responses from U.S. ...  |  read more...

... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 9 telecommunications companies offering internet/broadband access to consumers in the United ...  |  read more...

... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for personal brokerage and investment services offered to U.S. consumers by the ...  |  read more...

... NPS concept has been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. This report covers customer experience for 8 companies providing mobile phone service to consumers: Alltel, AT&T, Sprint ...  |  read more...

... in energy demand, thereby mitigating GHG emissions and dependency on imports. Scope Detailed analysis of efficiency market drivers, cost/benefit analysis of products and services and a breakdown of individual utilities' offerings An introduction to the ...  |  read more...

... success factors: market potential, technology/solution, corporate strategy, force multipliers, and customers. Leveraging IDC's expert understanding of the competitive landscape and future outlook, this study highlights company and market information tailored to the investment professional's needs.  |  read more...

... a number of choices to select from wide range of eCommerce product. The cost of production has reduced greatly and income generated has increased in international trade. Even opting for import business on a large ...  |  read more...

... schemes that provide rebates, to multi-retailer loyalty programmes and co-branded credit cards. This brief examines the different types of customer cards available. Scope Profiles of fuel retailer customer cards across 9 European markets, including data ...  |  read more...

... consumer payments market is becoming competitive, fast moving and volatile. Having said this, the opportunities provided by online commerce are vast and should not be overlooked. Scope The scope of the discussion in this report ...  |  read more...

... to cope with a number of obstacles. New competitors and innovations are presenting a dynamic environment in which parcel carriers have to adapt their strategy. Scope Detailed analysis of the B2C market, forecasts by segment ...  |  read more...

... are devising new ways to siphon money out of internet B2C business models. Web site operators need to protect both non-transactional and transactional web sites along each phase of consumer activity, from sign-up to logout.  |  read more...

... covers business to consumer (B2C) sales over the internet of books, computer hardware and software, music, dvds and videos, clothing and accessories, travel, tickets, consumer electronics, toys and video games and others.  Market value is based ...  |  read more...