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Public Library Computer Technology Benchmarks

Primary Research Group
June 1, 2011
SKU: PF6404048

Abstract Table of Contents Search inside this report Related Reports

This 200+ page study is based on a survey of public libraries in the USA, Canada and Australia and gives detailed data on library purchasing and deployment plans for laptops, personal computers, netbooks, tablet computers, eBook readers and other computer technology.

The study also gives detailed data on computer literacy efforts for patrons, use of outsourcing in IT management, the development of in-library computer centers, budgets for library technology help desks and other facets of information technology management for public libraries.

Just a few of the report's many findings are that:

Nearly 80% of the libraries surveyed have a plan that calls for "turning over" or replacing the library's stock of computers within a certain number of years; all of the non-US libraries have such a plan in place, as compared to 76.32% of US libraries. For those with a replacement plan the mean cycle is 4.46 years.

78% of the survey participants indicated they do not loan out laptop computers to patrons

14% have lost a mobile computing device to patron theft.

Only 10% of responders have computers that can dual-boot Apple and Microsoft operating systems.

The mean number of eBook reading devices per library was 1.49. Although the maximum was 14, the median was 0.

Nearly 30% of the libraries surveyed do not outsource any computer or workstation information technology functions whatsoever, functions such as maintenance and/or repairs.

LIST OF TABLES
SUMMARY OF MAIN FINDINGS
CHAPTER ONE: BUDGETS: Section One: What is your library’s overall annual operating budget?; Section Two: What is the total number of full time equivalent employees of your library?
CHAPTER TWO: WORKSTATIONS & PERSONAL COMPUTERS: Section Three: How many personal computers does the library deploy in all library locations? Exclude laptops and tablet computers which we ask about separately. Include all computer workstations including those used by library staff.; Section Four: Of the total stock of personal computers deployed by the library, what percentage are for the staff of the library?; Section Five: Of the total stock of personal computers deployed by the library, what percentage are for library patrons?; Section Six: How many personal computers or individual workstations did the library purchase in 2010?; Section Seven: How many personal computers or workstations does the library plan to purchase in 2011?; Section Eight: Does the library’s strategic technology plan call for “turning over” or replacing the library’s stock of computers within a certain number of years?; Section Nine: If so, how many years is this average "turn over" or replacement cycle for the computers used in the library?; Section Ten: What percentage of the computers and workstations that the library plans to purchase in the next two years that are made by Apple?; Section Eleven: What percentage of the computers and workstations that the library plans to purchase in the next two years will be IBM or IBM clones that use Windows/Vista operating system?; Section Twelve: Approximately how much did the library spend for personal computers and workstations in the past year?; Section Thirteen: Does the library loan out laptop computers to patrons?; Section Fourteen: Does the library loan out iPads or other tablet computers to patrons?; Section Fifteen: Does the library loan out smartphones to patrons?; Section Sixteen: Does the library loan out eBook reading devices to patrons?; Section Seventeen: How many laptop computers did the library purchase in the past year?; Section Eighteen: What is the library's total stock of laptop computers including those for librarians and other personnel as well as for patrons?; Section Nineteen: Of the total number of laptops how many are for library patrons?; Section Twenty: Of the total number of laptops how many are for library staff?; Section Twenty-one: To the best of your knowledge, has the library ever lost a laptop or other mobile computing device to patron theft?; Section Twenty-two: To the best of your knowledge, has the library ever lost a laptop or other mobile computing device to employee theft?; Section Twenty-three: If you have had losses due to theft of laptops or other mobile computing devices, what is the total replacement cost for the items lost (even if you did not replace them)?; Section Twenty-four: How much did the library spend in the past year on laptops?; Section Twenty-five: How much did the library spend in the past year on tablet computers?; Section Twenty-six: How much did the library spend in the past year on netbooks?; Section Twenty-seven: Has the library purchased Apple iPads for the Library?; Section Twenty-eight: If your library has purchased any iPads for the library in the past year how many has it purchased?; Section Twenty-nine: How many computers does the library have that can dual boot Apple and Microsoft operating systems?; Section Thirty: How many dual-boot computers able to run both Apple and Windows software does it plan to purchase over the next year?; Section Thirty-one: Describe your computer tablet purchasing plans. Do you plan to make any such purchases for your library? Which vendors are you considering and why? How do you think it will impact computer use at the library?; Section Thirty-two: How many of the IBM/Lenova personal computers do you plan to purchase in the next year?; Section Thirty-three: How many of the Sony personal computers do you plan to purchase in the next year?; Section Thirty-four: How many Toshiba personal computers do you plan to purchase in the next year?; Section Thirty-five: How many Apple personal computers do you plan to purchase in the next year?; Section Thirty-six: How many Compaq personal computers do you plan to purchase in the next year?; Section Thirty-seven: How many Gateway personal computers do you plan to purchase in the next year?; Section Thirty-eight: How many of the Dell personal computers do you plan to purchase in the next year?; Section Thirty-nine: How many eMachines personal computers do you plan to purchase in the next year?; Section Forty: How many Hewlett Packard personal computers do you plan to purchase in the next year?; Section Forty-one: How many of the Panasonic personal computers do you plan to purchase in the next year?; Section Forty-two: Of your stock of personal computers what percentage are IBM/Lenova?; Section Forty-three: Of your stock of personal computers what percentage are Sony?; Section Forty-four: Of your stock of personal computers what percentage are Toshiba?; Section Forty-five: Of your stock of personal computers what percentage are Apple? Broken Out by scope of library; Section Forty-six: Of your stock of personal computers what percentage are Compaq?; Section Forty-seven: Of your stock of personal computers what percentage are Gateway?; Section Forty-eight: Of your stock of personal computers what percentage are eMachines?; Section Forty-nine: Of your stock of personal computers what percentage are Panasonic?; Section Fifty: What percentage of your stock of laptops is from Acer?; Section Fifty-one: What percentage of your stock of laptops is from Apple?; Section Fifty-two: What percentage of your stock of laptops is from ASUS?; Section Fifty-three: What percentage of your stock of laptops is from Dell?; Section Fifty-four: What percentage of your stock of laptops is from Fujitsu?; Section Fifty-five: What percentage of your stock of laptops is from Hewlett Packard?; Section Fifty-six: What percentage of your stock of laptops is from Compaq?; Section Fifty-seven: What percentage of your stock of laptops is from Lenova?; Section Fifty-eight: What percentage of your stock of laptops is from Microstar?; Section Fifty-nine: What percentage of your stock of laptops is from Panasonic?; Section Sixty: What percentage of your stock of laptops is from Samsung?; Section Sixty-one: What percentage of your stock of laptops is from Sony?
CHAPTER THREE: EBOOK READING DEVICES: Section Sixty-two: What is the library's total stock of dedicated eBook reading devices (excluding general computer workstations and laptops)?; Section Sixty-three: How much did the library spend on eBook reading devices in the year 2010?; Section Sixty-four: How much does the library anticipate spending on eBook reading devices in the year 2011?; Section Sixty-five: Does the library currently own or lease any of the Amazon Kindle?; Section Sixty-six: Does the library currently own or lease any Sony Readers?; Section Sixty-seven: Does the library currently own or lease any Barnes & Noble Nooks?; Section Sixty-eight: Does the library currently own or lease any of the following? Other (Please specify).; Section Sixty-nine: Does the library plan to purchase any Amazon Kindles over the next two years?; Section Seventy: Does the library plan to purchase any Sony Readers over the next two years?; Section Seventy-one: Does the library plan to purchase any Barnes & Noble Nooks over the next two years?; Section Seventy-two: Does the library plan to purchase any of of the following over the next two years? Other (Please specify).
CHAPTER FOUR: INFORMATION TECHNOLOGY STAFFING: Section Seventy-three: How many of the full time staffers did the library (or Information Technology Department if it controls this function) employ on the library technology help desk?; Section Seventy-four: How many of the part time staffers did the library (or Information Technology Department if it controls this function) employ on the library technology help desk?; Section Seventy-five: What is total estimated spending for the total annual salaries of full and part time staffers for the library technology help desk?
CHAPTER FIVE: TECHNOLOGY TRAINING: Section Seventy-six: Rate the videos made by the library about library computer technology for the extent to which they help the library to educate patrons about computer technology in the library.; Section Seventy-seven: Rate the videos made by manufacturers about their products for the extent to which they help the library to educate patrons about computer technology in the library.; Section Seventy-eight: Rate the online tutorials made by the library for the extent to which they help the library to educate patrons about computer technology in the library.; Section Seventy-nine: Rate the distribution of training or technology information through social networking sites such as Facebook or Twitter for the extent to which it helps the library to educate patrons about computer technology.; Section Eighty: Rate the use of a library technology blog for the extent to which it helps the library to educate patrons about computer technology.; Section Eighty-one: Rate the formal classes for students on library technology for the extent to which they help the library to educate patrons about computer technology.; Section Eighty-two: Rate the print hand outs describing library technology for the extent to which they help the library to educate patrons about computer technology.; Section Eighty-three: Rate the virtual reference systems or instant messaging for the extent to which they help the library to educate patrons about computer technology.
CHAPTER SIX: OUTSOURCING: Section Eighty-four: If your library outsources any computer or workstation information technology functions, such as maintenance or repairs, describe why you do this and what results that you have achieved. Point out savings in cost or increases in effectiveness. Do you use outside workstation maintenance services?
CHAPTER SEVEN: INFORMATION COMMONS AND COMPUTER CENTERS: Section Eighty-five: Does your library have one or more computer centers or information technology centers in the library?; Section Eighty-six: In your library or library system, how many complexes of computers or workstations would you say might be described as "information commons" or "computer centers" of some kind?; Section Eighty-seven: Do you think that your library will be increasing or decreasing the number of these centers over the next few years? Increasing their resources or reducing them? What is your philosophy on their development? Will you stand pat? Make major changes?; Section Eighty-eight: How heavily are your computer centers used? What are the most popular types of hardware and software?; Section Eighty-nine: Describe how you evaluate the success of a computer center, and how you go about making decisions on new technologies or applications, or entirely new centers.
CHAPTER EIGHT: FUTURE OF WIRELESS AND WIRELESS DEVICES: Section Ninety: Over the next two or three years does your library plan to replace fixed workstations with laptops or tablet computers? Do you feel the latter are too fragile, prone to theft or unreliable to carry a large part of the end user workstaion workload? Does their flexibility offset these often perceived disadvantages? What do you think of the tradeoffs?; Section Ninety-one: Which phrase best describes the library's efforts to make library resources available through smartphones and other handheld technologies?; Section Ninety-two: How much has the library spent on smartphone technology in the past two years?; Section Ninety-three: How much do you think you will spend cumulatively over the next two years?; Section Ninety-four: Describe your library's current level of investment in each of the following technologies.; Section Ninety-five: Describe your library's current level of investment in each of the following technologies. If other please specify brand.
CHAPTER NINE: PATRON POLICIES: Section Ninety-six: How does your library "wipe the slate clean" from its workstations? Is there any particular software or service that you recommend?; Section Ninety-seven: Describe the development of your library's system for patron reservation of workstations and other computer technology? Have you used a home grown system? Purchased software? What do you recommend?; Section Ninety-eight: On average, what percentage of your library's computer workstations is in use in weekend mornings?; Section Ninety-nine: On average, what percentage of your library's computer workstations is in use in weekend afternoons?; Section One hundred: On average, what percentage of your library's computer workstations is in use in weekday mornings?; Section One hundred one: On average, what percentage of your library's computer workstations is in use in weekday afternoons?; Section One hundred two: On average, what percentage of your library's computer workstations is in use in the evenings?; Section One hundred three: What is your library's peak use period for computer workstations and what do you do during these times, if anything, to serve patrons as best you can?
List Of Tables: Table 1.1: What Is Your Library's Overall Annual Operating Budget?; Table 1.2: What Is Your Library’s Overall Annual Operating Budget? Broken Out By Country; Table 1.3: What Is Your Library’s Overall Annual Operating Budget? Broken Out By Number Of Employees; Table 1.4: What Is Your Library’s Overall Annual Operating Budget? Broken Out By Job Title; Table 1.5: What Is Your Library’s Overall Annual Operating Budget? Broken Out By Scope Of Library; Table 1.6: What Is The Total Number Of Full Time Equivalent Employees Of Your Library?; Table 1.7: What Is The Total Number Of Full Time Equivalent Employees Of Your Library? Broken Out By Country; Table 1.8: What Is The Total Number Of Full Time Equivalent Employees Of Your Library? Broken Out By Number Of Employees; Table 1.9: What Is The Total Number Of Full Time Equivalent Employees Of Your Library? Broken Out By Job Title; Table 1.10: What Is The Total Number Of Full Time Equivalent Employees Of Your Library? Broken Out By Scope Of Library; Table 1.11: What Percentage Of Your Stock Of Laptops Is From Dell? Broken Out By Job Title; Table 1.12: What Percentage Of Your Stock Of Laptops Is From Compaq? Broken Out By Number Of Employees; Table 2.1: How Many Personal Computers Does The Library Deploy In All Library Locations? Exclude Laptops And Tablet Computers Which We Ask About Separately. Include All Computer Workstations Including Those Used By Library Staff.; Table 2.2: How Many Personal Computers Does The Library Deploy In All Library Locations? Exclude Laptops And Tablet Computers Which We Ask About Separately. Include All Computer Workstations Including Those Used By Library Staff. Broken Out By Country; Table 2.3: How Many Personal Computers Does The Library Deploy In All Library Locations? Exclude Laptops And Tablet Computers Which We Ask About Separately. Include All Computer Workstations Including Those Used By Library Staff. Broken Out By Number Of Employees; Table 2.4: How Many Personal Computers Does The Library Deploy In All Library Locations? Exclude Laptops And Tablet Computers Which We Ask About Separately. Include All Computer Workstations Including Those Used By Library Staff. Broken Out By Job Title; Table 2.5: How Many Personal Computers Does The Library Deploy In All Library Locations? Exclude Laptops And Tablet Computers Which We Ask About Separately. Include All Computer Workstations Including Those Used By Library Staff. Broken Out By Scope Of Library; Table 2.6: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Staff Of The Library?; Table 2.7: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Staff Of The Library? Broken Out By By Country; Table 2.8: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Staff Of The Library? The Answers To This Question Should Be A Percentage Of 100%. Broken Out By Number Of Employees; Table 2.9: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Staff Of The Library? The Answers To This Question Should Be A Percentage Of 100%. Broken Out By Job Title; Table 2.10: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Staff Of The Library?. Broken Out By Scope Of Library; Table 2.11: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For Library Patrons?; Table 2.12: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For The Primarily Library Patrons? Broken Out By Country; Table 2.13: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For Library Patrons? Broken Out By Number Of Employees; Table 2.14: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For Library Patrons? Broken Out By Job Title; Table 2.15: Of The Total Stock Of Personal Computers Deployed By The Library, What Percentage Are For Library Patrons? Broken Out By Scope Of Library; Table 2.16: How Many Personal Computers Or Individual Workstations Did The Library Purchase In 2010?; Table 2.17: How Many Personal Computers Or Individual Workstations Did The Library Purchase In 2010? Broken Out By Country; Table 2.18: How Many Personal Computers Or Individual Workstations Did The Library Purchase In 2010? Broken Out By Number Of Employees; Table 2.19: How Many Personal Computers Or Individual Workstations Did The Library Purchase In 2010? Broken Out By Job Title; Table 2.20: How Many Personal Computers Or Individual Workstations Did The Library Purchase In 2010? Broken Out By Scope Of Library; Table 2.21: How Many Personal Computers Or Individual Workstations Does The Library Plan To Purchase In 2011?; Table 2.22: How Many Personal Computers Or Workstations Does The Library Plan To Purchase In 2011? Broken Out By Country; Table 2.23: How Many Personal Computers Or Workstations Does The Library Plan To Purchase In 2011? Broken Out By Number Of Employees; Table 2.24: How Many Personal Computers Or Workstations Does The Library Plan To Purchase In 2011? Broken Out By Job Title; Table 2.25: How Many Personal Computers Or Workstations Does The Library Plan To Purchase In 2011? Broken Out By Scope Of Library; Table 2.26: Does The Library’s Strategic Technology Plan Call For “turning Over” Or Replacing The Library’s Stock Of Computers Within A Certain Number Of Years?; Table 2.27: Does The Library’s Strategic Technology Plan Call For “turning Over” Or Replacing The Library’s Stock Of Computers Within A Certain Number Of Years? Broken Out By Country; Table 2.28: Does The Library’s Strategic Technology Plan Call For “turning Over” Or Replacing The Library’s Stock Of Computers Within A Certain Number Of Years? Broken Out By Number Of Employees; Table 2.29: Does The Library’s Strategic Technology Plan Call For “turning Over” Or Replacing The Library’s Stock Of Computers Within A Certain Number Of Years? Broken Out By Job Title; Table 2.30: Does The Library’s Strategic Technology Plan Call For “turning Over” Or Replacing The Library’s Stock Of Computers Within A Certain Number Of Years? Broken Out By Scope Of Library; Table 2.31: If So, How Many Years Is This Average "Turn Over" Or Replacement Cycle For The Computers Used In The Library?; Table 2.32: If So, How Many Years Is This Average "Turn Over" Or Replacement Cycle For The Computers Used In The Library? Broken Out By Country; Table 2.33: If So, How Many Years Is This Average "Turn Over" Or Replacement Cycle For The Computers Used In The Library? Broken Out By Number Of Employees; Table 2.34: If So, How Many Years Is This Average "Turn Over" Or Replacement Cycle For The Computers Used In The Library? Broken Out By Job Title; Table 2.35: If So, How Many Years Is This Average "Turn Over" Or Replacement Cycle For The Computers Used In The Library? Broken Out By Scope Of Library; Table 2.36: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years That Are Made By Apple?; Table 2.37: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years That Are Made By Apple? Broken Out By Country; Table 2.38: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years That Are Made By Apple? Broken Out By Number Of Employees; Table 2.39: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years That Are Made By Apple? Broken Out By Job Title; Table 2.40: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years That Are Made By Apple? Broken Out By Scope Of Library; Table 2.41: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years Will Ibm Or Ibm Clones That Use Windows/Vista Operating System?; Table 2.42: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years Will Be Ibm Or Ibm Clones That Use Windows/Vista Operating System? Broken Out By Country; Table 2.43: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years Will Be Ibm Or Ibm Clones That Use Windows/Vista Operating System? Broken Out By Number Of Employees; Table 2.44: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years Will Be Ibm Or Ibm Clones That Use Windows/Vista Operating System? Broken Out By Job Title; Table 2.45: What Percentage Of The Computers And Workstations That The Library Plans To Purchase In The Next Two Years Will Be Ibm Or Ibm Clones That Use Windows/Vista Operating System? Broken Out By Scope Of Library; Table 2.46: Approximately How Much Did The Library Spend For Personal Computers And Workstations In The Past Year?; Table 2.47: Approximately How Much Did The Library Spend For Personal Computers And Workstations In The Past Year? Broken Out By Country; Table 2.48: Approximately How Much Did The Library Spend For Personal Computers And Workstations In The Past Year? Broken Out By Number Of Employees; Table 2.49: Approximately How Much Did The Library Spend For Personal Computers And Workstations In The Past Year? Broken Out By Job Title; Table 2.50: Approximately How Much Did The Library Spend For Personal Computers And Workstations In The Past Year? Broken Out By Scope Of Library; Table 2.51: Does The Library Loan Out Laptop Computers To Patrons?; Table 2.52: Does The Library Loan Out Laptop Computers To Patrons? Broken Out By Country; Table 2.53: Does The Library Loan Out Laptop Computers To Patrons? Broken Out By Number Of Employees; Table 2.54: Does The Library Loan Out Laptop Computers To Patrons? Broken Out By Job Title; Table 2.55: Does The Library Loan Out Laptop Computers To Patrons? Broken Out By Scope Of Library; Table 2.56: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons?; Table 2.57: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons? Broken Out By Country; Table 2.58: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons? Broken Out By Number Of Employees; Table 2.59: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons? Broken Out By Job Title; Table 2.60: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons? Broken Out By Scope Of Library; Table 2.61: Does The Library Loan Out Ipads Or Other Tablet Computers To Patrons?; Table 2.62: Does The Library Loan Out Smartphones To Patrons? Broken Out By Country; Table 2.63: Does The Library Loan Out Smartphones To Patrons? Broken Out By Number Of Employees; Table 2.64: Does The Library Loan Out Smartphones To Patrons? Broken Out By Job Title; Table 2.65: Does The Library Loan Out Smartphones To Patrons? Broken Out By Scope Of Library; Table 2.66: Does The Library Loan Out Ebook Reading Devices To Patrons?; Table 2.67: Does The Library Loan Out Ebook Reading Devices To Patrons? Broken Out By Country; Table 2.68: Does The Library Loan Out Ebook Reading Devices To Patrons? Broken Out By Number Of Employees; Table 2.69: Does The Library Loan Ebook Reading Devices To Patrons? Broken Out By Job Title; Table 2.70: Does The Library Loan Out Ebook Reading Devices To Patrons? Broken Out By Scope Of Library; Table 2.71: How Many Laptop Computers Did The Library Purchase In The Past Year?; Table 2.72: How Many Laptop Computers Did The Library Purchase In The Past Year? Broken Out By Country; Table 2.73: How Many Laptop Computers Did The Library Purchase In The Past Year? Broken Out By Number Of Employees; Table 2.74: How Many Laptop Computers Did The Library Purchase In The Past Year? Broken Out By Job Title; Table 2.75: How Many Laptop Computers Did The Library Purchase In The Past Year? Broken Out By Scope Of Library; Table 2.76: What Is The Library's Total Stock Of Laptop Computers Including Those For Librarians And Other Personnel As Well As For Patrons?; Table 2.77: What Is The Library's Total Stock Of Laptop Computers Including Those For Librarians And Other Personnel As Well As For Patrons? Broken Out By Country; Table 2.78: What Is The Library's Total Stock Of Laptop Computers Including Those For Librarians And Other Personnel As Well As For Patrons? Broken Out By Number Of Employees; Table 2.79: What Is The Library's Total Stock Of Laptop Computers Including Those For Librarians And Other Personnel As Well As For Patrons? Broken Out By Job Title; Table 2.80: What Is The Library's Total Stock Of Laptop Computers Including Those For Librarians And Other Personnel As Well As For Patrons? Broken Out By Scope Of Library; Table 2.81: Of The Total Number Of Laptops How Many Are For Library Patrons?; Table 2.82: Of The Total Number Of Laptops How Many Are For Library Patrons? Broken Out By Country; Table 2.83: Of The Total Number Of Laptops How Many Are For Library Patrons? Broken Out By Number Of Employees; Table 2.84: Of The Total Number Of Laptops How Many Are For Library Patrons? Broken Out By Job Title; Table 2.85: Of The Total Number Of Laptops How Many Are For Library Patrons? Broken Out By Scope Of Library; Table 2.86: Of The Total Number Of Laptops How Many Are For Library Staff?; Table 2.87: Of The Total Number Of Laptops How Many Are For Library Staff? Broken Out By Country; Table 2.88: Of The Total Number Of Laptops How Many Are For Library Staff? Broken Out By Number Of Employees; Table 2.89: Of The Total Number Of Laptops How Many Are For Library Staff? Broken Out By Job Title; Table 2.90: Of The Total Number Of Laptops How Many Are For Library Staff? Broken Out By Scope Of Library; Table 2.91: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Patron Theft?; Table 2.92: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Patron Theft? Broken Out By Country; Table 2.93: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Patron Theft? Broken Out By Number Of Employees; Table 2.94: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Patron Theft? Broken Out By Job Title; Table 2.95: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Patron Theft? Broken Out By Scope Of Library; Table 2.96: To The Best Of Your Knowledge, Has The Library Ever Lost A Laptop Or Other Mobile Computing Device To Employee Theft?; Table 2.97: If You Have Had Losses Due To Theft Of Laptops Or Other Mobile Computing Devices, What Is The Total Replacement Cost For The Items Lost (Even If You Did Not Replace Them)?; Table 2.98: If You Have Had Losses Due To Theft Of Laptops Or Other Mobile Computing Devices, What Is The Total Replacement Cost For The Items Lost (Even If You Did Not Replace Them)? Broken Out By Number Of Employees; Table 2.99: If You Have Had Losses Due To Theft Of Laptops Or Other Mobile Computing Devices, What Is The Total Replacement Cost For The Items Lost (Even If You Did Not Replace Them)? Broken Out By Job Title; Table 2.100: If You Have Had Losses Due To Theft Of Laptops Or Other Mobile Computing Devices, What Is The Total Replacement Cost For The Items Lost (Even If You Did Not Replace Them)? Broken Out By Scope Of Library; Table 2.101: How Much Did The Library Spend In The Past Year On Laptops?; Table 2.102: How Much Did The Library Spend In The Past Year On Laptops? Broken Out By Country; Table 2.103: How Much Did The Library Spend In The Past Year On Laptops? Broken Out By Number Of Employees; Table 2.104: How Much Did The Library Spend In The Past Year On Laptops? Broken Out By Job Title; Table 2.105: How Much Did The Library Spend In The Past Year On Laptops? Broken Out By Scope Of Library; Table 2.106: How Much Did The Library Spend In The Past Year On Tablet Computers?; Table 2.107: How Much Did The Library Spend In The Past Year On Tablet Computers? Broken Out By Country; Table 2.108: How Much Did The Library Spend In The Past Year On Tablet Computers? Broken Out By Number Of Employees; Table 2.109: How Much Did The Library Spend In The Past Year On Tablet Computers? Broken Out By Job Title; Table 2.110: How Much Did The Library Spend In The Past Year On Tablet Computers? Broken Out By Scope Of Library; Table 2.111: How Much Did The Library Spend In The Past Year On Netbooks?; Table 2.112: How Much Did The Library Spend In The Past Year On Netbooks? Broken Out By Country; Table 2.113: How Much Did The Library Spend In The Past Year On Netbooks? Broken Out By Number Of Employees; Table 2.114: How Much Did The Library Spend In The Past Year On Netbooks? Broken Out By Job Title; Table 2.115: How Much Did The Library Spend In The Past Year On Netbooks? Broken Out By Scope Of Library; Table 2.116: Has The Library Purchased Apple Ipads For The Library?; Table 2.117: Has The Library Purchased Apple Ipads For The Library? Broken Out By Country; Table 2.118: Has The Library Purchased Apple Ipads For The Library? Broken Out By Number Of Employees; Table 2.119: Has The Library Purchased Apple Ipads For The Library? Broken Out By Job Title; Table 2.120: Has The Library Purchased Apple Ipads For The Library? Broken Out By Scope Of Library; Table 2.121: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased?; Table 2.122: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased? Broken Out By Country; Table 2.123: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased? Broken Out By Number Of Employees; Table 2.124: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased? Broken Out By Job Title; Table 2.125: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased? Broken Out By Scope Of Library; Table 2.126: If Your Library Has Purchased Any Ipads For The Library In The Past Year How Many Has It Purchased?; Table 2.127: How Many Computers Does The Library Have That Can Dual Boot Apple And Microsoft Operating Systems? Broken Out By Country; Table 2.128: How Many Computers Does The Library Have That Can Dual Boot Apple And Microsoft Operating Systems? Broken Out By Number Of Employees; Table 2.129: How Many Computers Does The Library Have That Can Dual Boot Apple And Microsoft Operating Systems? Broken Out By Job Title; Table 2.130: How Many Computers Does The Library Have That Can Dual Boot Apple And Microsoft Operating Systems? Broken Out By Scope Of Library; Table 2.131: How Many Dual-boot Computers Able To Run Both Apple And Windows Software Does It Plan To Purchase Over The Next Year?; Table 2.132: How Many Dual-boot Computers Able To Run Both Apple And Windows Software Does It Plan To Purchase Over The Next Year? Broken Out By Country; Table 2.133: How Many Dual-boot Computers Able To Run Both Apple And Windows Software Does It Plan To Purchase Over The Next Year? Broken Out By Number Of Employees; Table 2.134: How Many Dual-boot Computers Able To Run Both Apple And Windows Software Does It Plan To Purchase Over The Next Year? Broken Out By Job Title; Table 2.135: How Many Dual-boot Computers Able To Run Both Apple And Windows Software Does It Plan To Purchase Over The Next Year? Broken Out By Scope Of Library; Table 2.136: How Many Of The Ibm/Lenova Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.137: How Many Of The Ibm/Lenova Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Country; Table 2.138: How Many Of The Ibm/Lenova Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Number Of Employees; Table 2.139: How Many Of The Ibm/Lenova Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Scope Of Library; Table 2.140: How Many Of The Sony Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.141: How Many Toshiba Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.142: How Many Toshiba Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Country; Table 2.143: How Many Toshiba Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Number Of Employees; Table 2.144: How Many Of The Toshiba Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Scope Of Library; Table 2.145: How Many Apple Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.146: How Many Apple Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Country; Table 2.147: How Many Apple Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Number Of Employees; Table 2.148: How Many Apple Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Scope Of Library; Table 2.149: How Many Compaq Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.150: How Many Gateway Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.151: How Many Dell Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.152: How Many Dell Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Country; Table 2.153: How Many Dell Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Number Of Employees; Table 2.154: How Many Dell Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Job Title; Table 2.155: How Many Dell Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Scope Of Library; Table 2.156: How Many Emachines Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.157: How Many Hewlett Packard Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.158: How Many Hewlett Packard Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Country; Table 2.159: How Many Hewlett Packard Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Number Of Employees; Table 2.160: How Many Hewlett Packard Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Job Title; Table 2.161: How Many Hewlett Packard Personal Computers Do You Plan To Purchase In The Next Year? Broken Out By Scope Of Library; Table 2.162: How Many Panasonic Personal Computers Do You Plan To Purchase In The Next Year?; Table 2.163: Of Your Stock Of Personal Computers What Percentage Are Ibm/Lenova?; Table 2.164: Of Your Stock Of Personal Computers What Percentage Are Ibm/Lenova? Broken Out By Number Of Employees; Table 2.165: Of Your Stock Of Personal Computers What Percentage Are Ibm/Lenova? Broken Out By Job Title; Table 2.166: Of Your Stock Of Personal Computers What Percentage Are Ibm/Lenova? Broken Out By Scope Of Library; Table 2.167: Of Your Stock Of Personal Computers What Percentage Are Sony?; Table 2.168: Of Your Stock Of Personal Computers What Percentage Are Toshiba?; Table 2.169: Of Your Stock Of Personal Computers What Percentage Are Apple?; Table 2.170: Of Your Stock Of Personal Computers What Percentage Are Apple? Broken Out By Country; Table 2.171: Of Your Stock Of Personal Computers What Percentage Are Apple? Broken Out By Job Title; Table 2.172: Of Your Stock Of Personal Computers What Percentage Are Apple? Broken Out By Scope Of Library; Table 2.173: Of Your Stock Of Personal Computers What Percentage Are Compaq?; Table 2.174: Of Your Stock Of Personal Computers What Percentage Are Compaq? Broken Out By Number Of Employees; Table 2.175: Of Your Stock Of Personal Computers What Percentage Are Compaq? Broken Out By Scope Of Library; Table 2.176: Of Your Stock Of Personal Computers What Percentage Are Gateway?; Table 2.177: Of Your Stock Of Personal Computers What Percentage Are Gateway? Broken Out By Number Of Employees; Table 2.178: Of Your Stock Of Personal Computers What Percentage Are Gateway? Broken Out By Scope Of Library; Table 2.179: Of Your Stock Of Personal Computers What Percentage Are Emachines?; Table 2.180: Of Your Stock Of Personal Computers What Percentage Are Emachines? Broken Out By Number Of Employees; Table 2.181: Of Your Stock Of Personal Computers What Percentage Are Emachines? Broken Out By Scope Of Library; Table 2.182: Of Your Stock Of Personal Computers What Percentage Are Panasonic?; Table 2.183: What Percentage Of Your Stock Of Laptops Is From Acer?; Table 2.184: What Percentage Of Your Stock Of Laptops Is From Acer? Broken Out By Country; Table 2.185: What Percentage Of Your Stock Of Laptops Is From Acer? Broken Out By Number Of Employees; Table 2.186: What Percentage Of Your Stock Of Laptops Is From Acer? Broken Out By Job Title; Table 2.187: What Percentage Of Your Stock Of Laptops Is From Acer? Broken Out By Scope Of Library; Table 2.188: What Percentage Of Your Stock Of Laptops Is From Apple?; Table 2.189: What Percentage Of Your Stock Of Laptops Is From Apple? Broken Out By Number Of Employees; Table 2.190: What Percentage Of Your Stock Of Laptops Is From Apple? Broken Out By Scope Of Library; Table 2.191: What Percentage Of Your Stock Of Laptops Is From Asus?; Table 2.192: What Percentage Of Your Stock Of Laptops Is From Asus? Broken Out By Country; Table 2.193: What Percentage Of Your Stock Of Laptops Is From Asus? Broken Out By Number Of Employees; Table 2.194: What Percentage Of Your Stock Of Laptops Is From Asus? Broken Out By Job Title; Table 2.195: What Percentage Of Your Stock Of Laptops Is From Asus? Broken Out By Scope Of Library; Table 2.196: What Percentage Of Your Stock Of Laptops Is From Dell?; Table 2.197: What Percentage Of Your Stock Of Laptops Is From Dell? Broken Out By Country; Table 2.198: What Percentage Of Your Stock Of Laptops Is From Dell? Broken Out By Number Of Employees; Table 2.199: What Percentage Of Your Stock Of Laptops Is From Dell? Broken Out By Scope Of Library; Table 2.200: What Percentage Of Your Stock Of Laptops Is From Fujitsu?; Table 2.201: What Percentage Of Your Stock Of Laptops Is From Hewlett Packard?; Table 2.202: What Percentage Of Your Stock Of Laptops Is From Hewlett Packard? Broken Out By Country; Table 2.203: What Percentage Of Your Stock Of Laptops Is From Hewlett Packard? Broken Out By Number Of Employees; Table 2.204: What Percentage Of Your Stock Of Laptops Is From Hewlett Packard? Broken Out By Job Title; Table 2.205: What Percentage Of Your Stock Of Laptops Is From Hewlett Packard? Broken Out By Scope Of Library; Table 2.206: What Percentage Of Your Stock Of Laptops Is From Compaq?; Table 2.207: What Percentage Of Your Stock Of Laptops Is From Compaq? Broken Out By Scope Of Library; Table 2.208: What Percentage Of Your Stock Of Laptops Is From Lenova?; Table 2.209: What Percentage Of Your Stock Of Laptops Is From Lenova? Broken Out By Number Of Employees; Table 2.210: What Percentage Of Your Stock Of Laptops Is From Lenova? Broken Out By Job Title; Table 2.211: What Percentage Of Your Stock Of Laptops Is From Lenova? Broken Out By Scope Of Library; Table 2.212: What Percentage Of Your Stock Of Laptops Is From Microstar?; Table 2.213: What Percentage Of Your Stock Of Laptops Is From Panasonic?; Table 2.214: What Percentage Of Your Stock Of Laptops Is From Panasonic? Broken Out By Scope Of Library; Table 2.215: What Percentage Of Your Stock Of Laptops Is From Samsung?; Table 2.216: What Percentage Of Your Stock Of Laptops Is From Sony?; Table 3.1: What Is The Library's Total Stock Of Dedicated Ebook Reading Devices (Excluding General Computer Workstations And Laptops)?; Table 3.2: What Is The Library's Total Stock Of Dedicated Ebook Reading Devices (Excluding General Computer Workstations And Laptops)? Broken Out By Country; Table 3.3: What Is The Library's Total Stock Of Dedicated Ebook Reading Devices (Excluding General Computer Workstations And Laptops)? Broken Out By Number Of Employees; Table 3.4: What Is The Library's Total Stock Of Dedicated Ebook Reading Devices (Excluding General Computer Workstations And Laptops)? Broken Out By Job Title; Table 3.5: What Is The Library's Total Stock Of Dedicated Ebook Reading Devices (Excluding General Computer Workstations And Laptops)? Broken Out By Scope Of Library; Table 3.6: How Much Did The Library Spend On Ebook Reading Devices In The Year 2010?; Table 3.7: How Much Did The Library Spend On Ebook Reading Devices In The Year 2010? Broken Out By Country; Table 3.8: How Much Did The Library Spend On Ebook Reading Devices In The Year 2010? Broken Out By Number Of Employees; Table 3.9: How Much Did The Library Spend On Ebook Reading Devices In The Year 2010? Broken Out By Job Title; Table 3.10: How Much Did The Library Spend On Ebook Reading Devices In The Year 2010? Broken Out By Scope Of Library; Table 3.11: How Much Does The Library Anticipate Spending On Ebook Reading Devices In The Years 2011?; Table 3.12: How Much Does The Library Anticipate Spending On Ebook Reading Devices In Year 2011? Broken Out By Country; Table 3.13: How Much Does The Library Anticipate Spending On Ebook Reading Devices In The Year 2011? Broken Out By Number Of Employees; Table 3.14: How Much Does The Library Anticipate Spending On Ebook Reading Devices In The Year 2011? Broken Out By Job Title; Table 3.15: How Much Does The Library Anticipate Spending On Ebook Reading Devices In The Year 2011? Broken Out By Scope Of Library; Table 3.16: Does The Library Currently Own Or Lease Any Amazon Kindles?; Table 3.17: Does The Library Currently Own Or Lease Any Amazon Kindles? Broken Out By Country; Table 3.18: Does The Library Currently Own Or Lease Any Amazon Kindles? Broken Out By Number Of Employees; Table 3.19: Does The Library Currently Own Or Lease Any Amazon Kindles? Broken Out By Job Title; Table 3.20: Does The Library Currently Own Or Lease Any Amazon Kindles? Broken Out By Scope Of Library; Table 3.21: Does The Library Currently Own Or Lease Any Sony Readers?; Table 3.22: Does The Library Currently Own Or Lease Any Sony Readers? Broken Out By Country; Table 3.23: Does The Library Currently Own Or Lease Any Sony Readers? Broken Out By Number Of Employees; Table 3.24: Does The Library Currently Own Or Lease Any Sony Readers? Broken Out By Job Title; Table 3.25: Does The Library Currently Own Or Lease Any Sony Readers? Broken Out By Scope Of Library; Table 3.26: Does The Library Currently Own Or Lease Any Barnes & Noble Nooks?; Table 3.27: Does The Library Currently Own Or Lease Any Barnes & Noble Nooks? Broken Out By Country; Table 3.28: Does The Library Currently Own Or Lease Any Barnes & Noble Nooks? Broken Out By Number Of Employees; Table 3.29: Does The Library Currently Own Or Lease Any Barnes & Noble Nooks? Broken Out By Job Title; Table 3.30: Does The Library Currently Own Or Lease Any Barnes & Noble Nooks? Broken Out By Scope Of Library; Table 3.31: Does The Library Plan To Purchase Any Amazon Kindles Over The Next Two Years?; Table 3.32: Does The Library Plan To Purchase Any Amazon Kindles Over The Next Two Years?; Table 3.33: Does The Library Plan To Purchase Any Amazon Kindles Over The Next Two Years?; Table 3.34: Does The Library Plan To Purchase Any Amazon Kindles Over The Next Two Years?; Table 3.35: Does The Library Plan To Purchase Any Amazon Kindles Over The Next Two Years?; Table 3.36: Does The Library Plan To Purchase Any Sony Readers Over The Next Two Years?; Table 3.37: Does The Library Plan To Purchase Any Sony Readers Over The Next Two Years? Broken Out By Country; Table 3.38: Does The Library Plan To Purchase Any Sony Readers Over The Next Two Years? Broken Out By Number Of Employees; Table 3.39: Does The Library Plan To Purchase Any Sony Readers Over The Next Two Years? Broken Out By Job Title; Table 3.40: Does The Library Plan To Purchase Any Sony Readers Over The Next Two Years? Broken Out By Scope Of Library; Table 3.41: Does The Library Plan To Purchase Any Of The Barnes & Noble Nooks Over The Next Two Years?; Table 3.42: Does The Library Plan To Purchase Any Barnes & Noble Nooks Over The Next Two Years? Broken Out By Country; Table 3.43: Does The Library Plan To Purchase Any Barnes & Noble Nooks Over The Next Two Years? Broken Out By Number Of Employees; Table 3.44: Does The Library Plan To Purchase Any Barnes & Noble Nooks Over The Next Two Years? Broken Out By Job Title; Table 3.45: Does The Library Plan To Purchase Any Barnes & Noble Nooks Over The Next Two Years? Broken Out By Scope Of Library; Table 4.1: How Many Of The Full Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk?; Table 4.2: How Many Of The Full Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Country; Table 4.3: How Many Of The Full Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Number Of Employees; Table 4.4: How Many Of The Full Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Job Title; Table 4.5: How Many Of The Full Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Scope Of Library; Table 4.6: How Many Of The Part Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk?; Table 4.7: How Many Of The Part Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Country; Table 4.8: How Many Of The Part Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Number Of Employees; Table 4.9: How Many Of The Part Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Job Title; Table 4.10: How Many Of The Part Time Staffers Did The Library (Or Information Technology Department If It Controls This Function) Employ On The Library Technology Help Desk? Broken Out By Scope Of Library; Table 4.11: What Is Total Estimated Spending For The Total Annual Salaries Of Full And Part Time Staffers For The Library Technology Help Desk?; Table 4.12: What Is Total Estimated Spending For The Total Annual Salaries Of Full And Part Time Staffers For The Library Technology Help Desk? Broken Out By Country; Table 4.13: What Is Total Estimated Spending For The Total Annual Salaries Of Full And Part Time Staffers For The Library Technology Help Desk? Broken Out By Number Of Employees; Table 4.14: What Is Total Estimated Spending For The Total Annual Salaries Of Full And Part Time Staffers For The Library Technology Help Desk? Broken Out By Job Title; Table 4.15: What Is Total Estimated Spending For The Total Annual Salaries Of Full And Part Time Staffers For The Library Technology Help Desk? Broken Out By Scope Of Library; Table 5.1: Rate The Videos Made By The Library About Library Computer Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library.; Table 5.2: Rate The Videos Made By The Library About Library Computer Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Country; Table 5.3: Rate The Videos Made By The Library About Library Computer Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Number Of Employees; Table 5.4: Rate The Videos Made By The Library About Library Computer Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Job Title; Table 5.5: Rate The Videos Made By The Library About Library Computer Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Scope Of Library; Table 5.6: Rate The Videos Made By Manufacturers About Their Products For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library.; Table 5.7: Rate The Videos Made By Manufacturers About Their Products For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Country; Table 5.8: Rate The Videos Made By Manufacturers About Their Products For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Number Of Employees; Table 5.9: Rate The Videos Made By The Library About Library Computer Technology For The Rate The Videos Made By Manufacturers About Their Products For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Job Title; Table 5.10: Rate The Videos Made By Manufacturers About Their Products For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Scope Of Library; Table 5.11: Rate The Online Tutorials Made By The Library For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library.; Table 5.12: Rate The Online Tutorials Made By The Library For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Country; Table 5.13: Rate The Online Tutorials Made By The Library For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Number Of Employees; Table 5.14: Rate The Online Tutorials Made By The Library For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Job Title; Table 5.15: Rate The Online Tutorials Made By The Library For The Extent To Which They Help The Library To Educate Patrons About Computer Technology In The Library. Broken Out By Scope Of Library; Table 5.16: Rate The Distribution Of Training Or Technology Information Through Social Networking Sites Such As Facebook Or Twitter For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology.; Table 5.17: Rate The Distribution Of Training Or Technology Information Through Social Networking Sites Such As Facebook Or Twitter For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Country; Table 5.18: Rate The Distribution Of Training Or Technology Information Through Social Networking Sites Such As Facebook Or Twitter For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Number Of Employees; Table 5.19: Rate The Distribution Of Training Or Technology Information Through Social Networking Sites Such As Facebook Or Twitter For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Job Title; Table 5.20: Rate The Distribution Of Training Or Technology Information Through Social Networking Sites Such As Facebook Or Twitter For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Scope Of Library; Table 5.21: Rate The Use Of A Library Technology Blog For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology.; Table 5.22: Rate The Use Of A Library Technology Blog For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Country; Table 5.23: Rate The Use Of A Library Technology Blog For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Number Of Employees; Table 5.24: Rate The Use Of A Library Technology Blog For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Job Title; Table 5.25: Rate The Use Of A Library Technology Blog For The Extent To Which It Helps The Library To Educate Patrons About Computer Technology. Broken Out By Scope Of Library; Table 5.26: Rate The Formal Classes For Students On Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology.; Table 5.27: Rate The Formal Classes For Students On Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Country; Table 5.28: Rate The Formal Classes For Students On Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Number Of Employees; Table 5.29: Rate The Formal Classes For Students On Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Job Title; Table 5.30: Rate The Formal Classes For Students On Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Scope Of Library; Table 5.31: Rate The Print Hand Outs Describing Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology.; Table 5.32: Rate The Print Hand Outs Describing Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Country; Table 5.33: Rate The Print Hand Outs Describing Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Number Of Employees; Table 5.34: Rate The Print Hand Outs Describing Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Job Title; Table 5.35: Rate The Print Hand Outs Describing Library Technology For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Scope Of Library; Table 5.36: Rate The Virtual Reference Systems Or Instant Messaging For The Extent To Which They Help The Library To Educate Patrons About Computer Technology.; Table 5.37: Rate The Virtual Reference Systems Or Instant Messaging For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Country; Table 5.38: Rate The Virtual Reference Systems Or Instant Messaging For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Number Of Employees; Table 5.39: Rate The Virtual Reference Systems Or Instant Messaging For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Job Title; Table 5.40: Rate The Virtual Reference Systems Or Instant Messaging For The Extent To Which They Help The Library To Educate Patrons About Computer Technology. Broken Out By Scope Of Library; Table 7.1: Does Your Library Have One Or More Computer Centers Or Information Technology Centers In The Library?; Table 7.2: Does Your Library Have One Or More Computer Centers Or Information Technology Centers In The Library? Broken Out By Country; Table 7.3: Does Your Library Have One Or More Computer Centers Or Information Technology Centers In The Library? Broken Out By Number Of Employees; Table 7.4: Does Your Library Have One Or More Computer Centers Or Information Technology Centers In The Library? Broken Out By Job Title; Table 7.5: Does Your Library Have One Or More Computer Centers Or Information Technology Centers In The Library? Broken Out By Scope Of Library; Table 7.6: In Your Library Or Library System, How Many Complexes Of Computers Or Workstations Would You Say Might Be Described As "Information Commons" Or "Computer Centers" Of Some Kind?; Table 7.7: In Your Library Or Library System, How Many Complexes Of Computers Or Workstations Would You Say Might Be Described As "Information Commons" Or "Computer Centers" Of Some Kind? Broken Out By Country; Table 7.8: In Your Library Or Library System, How Many Complexes Of Computers Or Workstations Would You Say Might Be Described As "Information Commons" Or "Computer Centers" Of Some Kind? Broken Out By Number Of Employees; Table 7.9: In Your Library Or Library System, How Many Complexes Of Computers Or Workstations Would You Say Might Be Described As "Information Commons" Or "Computer Centers" Of Some Kind? Broken Out By Job Title; Table 7.10: In Your Library Or Library System, How Many Complexes Of Computers Or Workstations Would You Say Might Be Described As "Information Commons" Or "Computer Centers" Of Some Kind? Broken Out By Scope Of Library; Table 8.1: Which Phrase Best Describes The Library's Efforts To Make Library Resources Available Through Smartphones And Other Handheld Technologies?; Table 8.2: Which Phrase Best Describes The Library's Efforts To Make Library Resources Available Through Smartphones And Other Handheld Technologies? Broken Out By Country; Table 8.3: Which Phrase Best Describes The Library's Efforts To Make Library Resources Available Through Smartphones And Other Handheld Technologies? Broken Out By Number Of Employees; Table 8.4: Which Phrase Best Describes The Library's Efforts To Make Library Resources Available Through Smartphones And Other Handheld Technologies? Broken Out By Job Title; Table 8.5: Which Phrase Best Describes The Library's Efforts To Make Library Resources Available Through Smartphones And Other Handheld Technologies? Broken Out By Scope Of Library; Table 8.6: How Much Has The Library Spent On Smartphone Technology In The Past Two Years?; Table 8.7: How Much Has The Library Spent On Smartphone Technology In The Past Two Years? Broken Out By Country; Table 8.8: How Much Has The Library Spent On Smartphone Technology In The Past Two Years? Broken Out By Number Of Employees; Table 8.9: How Much Has The Library Spent On Smartphone Technology In The Past Two Years? Broken Out By Job Title; Table 8.10: How Much Has The Library Spent On Smartphone Technology In The Past Two Years? Broken Out By Scope Of Library; Table 8.11: How Much Do You Think You Will Spend Cumulatively Over The Next Two Years?; Table 8.12: How Much Do You Think You Will Spend Cumulatively Over The Next Two Years? Broken Out By Country; Table 8.13: How Much Do You Think You Will Spend Cumulatively Over The Next Two Years? Broken Out By Number Of Employees; Table 8.14: How Much Do You Think You Will Spend Cumulatively Over The Next Two Years? Broken Out By Job Title; Table 8.15: How Much Do You Think You Will Spend Cumulatively Over The Next Two Years? Broken Out By Scope Of Library; Table 8.16: Describe Your Library's Current Level Of Investment In Iphones.; Table 8.17: Describe Your Library's Current Level Of Investment In Iphones. Broken Out By Country; Table 8.18: Describe Your Library's Current Level Of Investment In Iphones. Broken Out By Number Of Employees; Table 8.19: Describe Your Library's Current Level Of Investment In Iphones. Broken Out By Job Title; Table 8.20: Describe Your Library's Current Level Of Investment In Iphones. Broken Out By Scope Of Library; Table 8.21: Describe Your Library's Current Level Of Investment In Blackberries.; Table 8.22: Describe Your Library's Current Level Of Investment In Blackberries. Broken Out By Country; Table 8.23: Describe Your Library's Current Level Of Investment In Blackberries. Broken Out By Number Of Employees; Table 8.24: Describe Your Library's Current Level Of Investment In Blackberries. Broken Out By Job Title; Table 8.25: Describe Your Library's Current Level Of Investment In Blackberries. Broken Out By Scope Of Library; Table 8.26: Describe Your Library's Current Level Of Investment In Androids.; Table 8.27: Describe Your Library's Current Level Of Investment In Androids. Broken Out By Country; Table 8.28: Describe Your Library's Current Level Of Investment In Androids. Broken Out By Number Of Employees; Table 8.29: Describe Your Library's Current Level Of Investment In Androids. Broken Out By Job Title; Table 8.30: Describe Your Library's Current Level Of Investment In Androids. Broken Out By Scope Of Library; Table 8.31: Describe Your Library's Current Level Of Investment In Other Handheld Technologies.; Table 8.32: Describe Your Library's Current Level Of Investment In Other Handheld Technologies. Broken Out By Country; Table 8.33: Describe Your Library's Current Level Of Investment In Other Handheld Technologies. Broken Out By Number Of Employees; Table 8.34: Describe Your Library's Current Level Of Investment In Other Handheld Technologies. Broken Out By Job Title; Table 8.35: Describe Your Library's Current Level Of Investment In Other Handheld Technologies. Broken Out By Scope Of Library; Table 9.1: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Mornings?; Table 9.2: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Mornings? Broken Out By Country; Table 9.3: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Mornings? Broken Out By Number Of Employees; Table 9.4: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Mornings? Broken Out By Job Title; Table 9.5: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Mornings? Broken Out By Scope Of Library; Table 9.6: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Afternoons?; Table 9.7: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Afternoons? Broken Out By Country; Table 9.8: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Afternoons? Broken Out By Number Of Employees; Table 9.9: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Afternoons? Broken Out By Job Title; Table 9.10: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekend Afternoons? Broken Out By Scope Of Library; Table 9.11: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Mornings?; Table 9.12: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Mornings? Broken Out By Country; Table 9.13: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Mornings? Broken Out By Number Of Employees; Table 9.14: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Mornings? Broken Out By Job Title; Table 9.15: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Mornings? Broken Out By Scope Of Library; Table 9.16: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Afternoons?; Table 9.17: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Afternoons? Broken Out By Country; Table 9.18: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Afternoons? Broken Out By Number Of Employees; Table 9.19: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Afternoons? Broken Out By Job Title; Table 9.20: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In Weekday Afternoons? Broken Out By Scope Of Library; Table 9.21: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In The Evenings?; Table 9.22: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In The Evenings? Broken Out By Country; Table 9.23: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In The Evenings? Broken Out By Number Of Employees; Table 9.24: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In The Evenings? Broken Out By Job Title; Table 9.25: On Average, What Percentage Of Your Library's Computer Workstations Is In Use In The Evenings? Broken Out By Scope Of Library

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