Global Alternative Online Payment Methods 2020 and COVID-19's Impact

Global Alternative Online Payment Methods 2020 and COVID-19's Impact

Alternative payment methods battle credit cards online

E-Wallets dominate among alternative online payment methods

According to a recent survey cited in the yStats.com report, one-fifth of digital buyers worldwide would not complete an online purchase if their preferred payment method is not offered. While credit and debit cards are the top choices of e-consumers in the USA, Brazil, France, Japan, South Africa, and many other countries, alternative payment means are gaining importance. Among them, E-Wallets such as PayPal and Alipay are the top methods used, already leading in various E-Commerce markets worldwide. Other popular alternatives to credit cards used by online shoppers are bank transfer, cash on delivery, and invoice.

Security concerns guide the choice of payment methods amid COVID-19

Amid the coronavirus outbreak, the payment choices of digital buyers continue to vary by country and region, as the yStats.com shows. While the overall preference ranking still holds, there is also a significant share of online buyers which are using payment methods they have never used before. For example, nearly one in five digital buyers in Italy paid by a prepaid card online for the first time, and one-tenth of Canada’s online shoppers started using a digital wallet. The main factor considered by consumers when choosing a payment method during the pandemic is it security and protection against fraud loss.


1. Management Summary
2. Global Developments
COVID-19 Impact on Online & Mobile Payment, May 2020
Payment Methods Most Used When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
Payment Methods Used For the First Time When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
Criteria for Choosing a Payment Method in Online Shopping Which Became More Important Since The Pandemic Outbreak, in % of Online Shoppers, by Selected Countries, April 2020
The Impact of COVID-19 on Payments Revenues, incl. Payments Revenues in 2019, Pre-COVID-19 Forecast, and Payments Revenues Forecast Under The Impact of COVID-19, in USD billion, 2020
Online & Mobile Payment Platform Revenues, in USD billion, 2019e & 2024f
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Regions, January 2019
Share of Online Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, January 2019
Share of Mobile Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, August 2019
Number of Digital Wallet Users, in billions, 2019e & 2024f
Breakdown of Digital Wallets by Provider’s Main Industry, in %, 2019
3. Asia-Pacific
3.1. Regional
Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019
3.2. Advanced Markets
3.2.1. Japan
Payment Methods Used in E-Commerce, in % of Online Shoppers, November 2019
Actions Taken When The Preferred Payment Method is Not Offered, in % of Online Shoppers, November 2019
3.2.2. South Korea
Breakdown of Payment Methods Used in E-Commerce, in % of Adults, 2019
3.2.3. Australia
Digital Payment User Penetration, by Type, in % of Individuals, December 2018 & December 2019
Usage of Selected Online Payment Services, in % of Individuals, December 2018 & December 2019
Usage of Selected Buy Now Pay Later Services, in % of Individuals, December 2018 & December 2019
3.2.4. Singapore
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019
3.3. Emerging Markets
3.3.1. China
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019
Selected Leading Mobile Wallet Apps Used, in % of Internet Users, July 2019
3.3.2. Hong Kong
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019
3.3.3. India
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
Mobile Wallet Apps Used, in % of Internet Users, July 2019
Key Reasons for Using Digital Payments, in % of Digital Payment Users, by Metro and Non-Metro, 2019e
3.3.4. Indonesia
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, H1 2019
Top Reasons to Shop Online, incl. Payment-Related, in % of Online Shoppers, H1 2019
Top 3 Digital Wallet Apps Used, in % of Digital Wallet App Users, by Age Group, April 2019
4. Europe
4.1. Regional
Breakdown of Preferred Payment Methods, by In-Store and Online, in % of Consumers, September 2019
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Countries, Spring 2019
4.2. Advanced Markets
4.2.1. UK
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019
Breakdown of Usage Rates of “Buy Now, Pay Later Options” at Checkout During The Previous Five Years, in % of Consumers, October 2019
4.2.2. Germany
Payment Methods Known and Used in E-Commerce, in % of Online Shoppers, October 2019
Top 10 Factors Considered When Choosing a Payment Method in E-Commerce, in % of Online Shoppers, October 2019
Potential Shopping Cart Abandonment Rates, by Payment Methods Offered, in %, October 2019
4.2.3. France
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019
Innovative Payment Methods Used by Internet Users, in % of Internet Users, January 2020
Breakdown of Expected Usage of Innovative Payment Methods If They Were Accepted Everywhere, in % of Internet Users, January 2020
4.2.4. Spain
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018 & 2019
Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2019
4.2.5. Italy
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019
4.2.6. Sweden
Payment Methods in E-Commerce, by Used and Preferred, in % of Online Shoppers, Q2 2019
Reasons for E-Commerce Shopping Cart Abandonment, in % of Online Shoppers Who Have Abandoned Their Online Shopping Cart, H1 2019
4.2.7. Belgium
Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2019, and Change Compared to 2018 and 2011
4.3. Emerging Markets
4.3.1. Russia
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2019
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2019
Online Payment Methods Used to Pay for Products and Services Online, by Desktop and Smartphone, in % of Internet Users, July 2019
Non-Bank Digital Wallet Services Used, by Age Group and Total, in % of Internet Users, July 2019
4.3.2. Poland
Payment Methods Encouraging Online Shopping, in % of Online Shoppers, April 2019
Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, April 2019
Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, April 2019
4.3.3. Turkey
Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2019
4.3.4. Czech Republic
Payment Methods Used in E-Commerce, in % of Internet Users, August 2019
4.3.5. Portugal
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2019
5. North America
5.1. USA
Top 3 Payment Methods Used Online, by Average Purchase Value, in USD, and Frequency of Purchase, by Times Purchased in The Previous 30 Days, 2019
Payment Methods That Small Businesses Plan to Start Accepting In The Next 12 Months, in % of Small Businesses That Not Do Not Currently Accept That Payment Method, 2019
Awareness, Usage and Usage Intent of Interest-Free Online Payment Programs, in % of Adults, Q1 2019 – Q4 2019
Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, September 2019
Top 3 Digital Wallets, by Payment Channel, in % of Digital Wallet Users, August 2019
Breakdown of Payment Methods Used With Digital Wallets, by Credit Card, Debit Card and Bank Account, in % of Users, August 2019
5.2. Canada
Breakdown of E-Commerce Sales by Payment Method, in %, 2018
Most Trusted Payment Methods, in % of Internet Users, April 2019
Selected Reasons for Shopping Cart Abandonment, in % of Online Shoppers, January 2019
6. Latin America
6.1. Regional
Payment Methods Used in E-Commerce, By Selected Countries, in % of Online Shoppers, July 2019
Factors Affecting Security Perception During E-Commerce Purchase On A New Website, By Selected Countries, in % of Online Shoppers, July 2019
Selected Mobile Payment Apps Used, incl. Penetration, in % of Devices, and Active Users, in % of All Users, by Argentina, Brazil and Mexico, July 2019
6.2. Brazil
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
Breakdown of E-Commerce Orders by Payment Methods, in %, H1 2019
6.3. Mexico
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
6.4. Argentina
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
6.5. Colombia
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
6.6. Chile
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
7. Middle East & Africa
7.1. Regional
COVID-19 Impact on Online & Mobile Payment, May 2020
Overview of Mobile Money Statistics in Africa, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Sub-Region, 2019
7.2. UAE
Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
Digital Wallet Awareness, Ownership & Usage, in % of Online Payment Users, February 2019
7.3. Saudi Arabia
Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019
7.4. Israel
Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
7.5. South Africa
Payment Methods Preferred in E-Commerce, in % of Internet Users, July 2019
7.6. Egypt
Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
7.7. Nigeria
Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019

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