Asia-Pacific Online Payment Methods 2020

Asia-Pacific Online Payment Methods 2020

E-Commerce payment landscape in Asia-Pacific led by digital wallets

Mobile wallets used for both in-store and online payments in Asia-Pacific
Asia-Pacific is the world’s leading region in terms of the digital payments market size. Digital wallets such as Alipay, PayPay, LINE Pay, GoPay and others contributed significantly to this success, as they accounted for more than 50% of the region’s E-Commerce sales and above a third of the transaction value at the point of sale in 2019. For China, these shares were even higher, thanks to more than nine in ten connected consumers using Alipay and WeChat Pay, according to statistics cited in the yStats.com report.

Credit cards stay strong in selected markets of Asia-Pacific
At the same time, credit cards remain popular among online shoppers in Japan, South Korea, Australia and Singapore. In Australia, online card payments accounted for a third of the total card payment value in 2019, and in South Korea credit card held the highest rank among payment methods used for both desktop-based and mobile digital purchases. At the same time, these countries also witness the rise of mobile wallets and especially QR code-based mobile payments. Another rising trend is the emergence of Buy Now Pay Later (BNPL) services.


1. Management Summary
2. Global Developments
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Regions, January 2019
Share of Online Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, January 2019
Share of Mobile Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, August 2019
Mobile & Online Remote Payment Value, in USD billion, by Selected Regions, 2024f
Mobile & Online Remote Payment Value, in USD billion, by Digital and Physical Goods, 2024f
Online & Mobile Payment Platform Revenues, in USD billion, 2019e & 2024f
Online Payment Fraud Losses, in USD million, by Segment, 2023f
Online Payment Fraud Prevention Software Spending, in USD billion, 2020f & 2024f
Number of Digital Wallet Users, in billions, 2019e & 2024f
Breakdown of Digital Wallets by Provider’s Main Industry, in %, 2019
Proximity Mobile Payment Users, in billions, and Penetration, in % of Smartphone Users, 2018 - 2023f
Proximity Mobile Payment User Penetration, in % of Smartphone Users, by Selected Countries, 2019e
Value of Mobile Payment Transactions Authenticated via Biometrics, in USD billion, 2019e & 2024f
3. Asia-Pacific
3.1. Regional
Online & Mobile Payment Trends and News About Players, March 2020
Card and Electronic Payment Value, in USD trillion, 2018 & 2024f
Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019
3.2. Advanced Markets
3.2.1. Japan
Payment Methods Used in E-Commerce, in % of Online Shoppers, November 2019
Actions Taken When The Preferred Payment Method is Not Offered, in % of Online Shoppers, November 2019
Online Payment Services Market Revenues, in JPY billion, and Year-on-Year Change, in %, FY 2016 - FY 2023f
General Payment Methods Used, in % of Internet Users, January 2020
Mobile Payment User Penetration, by QR Code Payment and Contactless Payment, in % of Internet Users, January 2020
QR Code Mobile Payment Services, by All Used and Most Used, in % of QR Code Mobile Payment Users, January 2020
Contactless Mobile Payment Services, by All Used and Most Used, in % of Contactless Mobile Payment Service Users, January 2020
3.2.2. South Korea
Breakdown of Payment Methods Used in E-Commerce, in % of Adults, 2019
Payment Methods Used in Online Shopping, in % of Online Shoppers, by PC and Mobile, 2018
Mobile Payment User Penetration, in % of Adults, by Age Group, 2019
Breakdown of Reasons for Using Mobile Payments, in % of Mobile Payment Users, 2019
Breakdown of Frequency of Using Mobile Payments, in % of Mobile Payment Users, 2019
Breakdown of Reasons for Not Using Mobile Payments, in % of Adults Not Using Mobile Payments, 2019
Top Mobile Payment Services by Number of Users, in millions, December 2019
3.2.3. Australia
Breakdown of Card Payments, by Remote and In-Person, in %, June 2019
Average Card Payment Transaction Value, by Remote and In-Person, in AUD, June 2019
Digital Payment User Penetration, by Type, in % of Individuals, December 2018 & December 2019
Awareness and Usage of Buy Now Pay Later Payment Methods, in %, December 2018 & December 2019
Usage of Selected Buy Now Pay Later Services, in % of Individuals, December 2018 & December 2019
Usage of Selected Online Payment Services, in % of Individuals, December 2018 & December 2019
Usage of Selected Mobile Payment Services, in % of Individuals, December 2018 & December 2019
3.2.4. New Zealand
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
3.2.5. Singapore
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019
Digital and Electronic Payment Method Usage, in % of Individuals, 2019
QR Code Mobile Payment Usage, in % of Individuals, by Age Group, 2019
3.3. Emerging Markets
3.3.1. China
Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2014 – 2018 & June 2019
E-Commerce Payments Value, in CNY trillion, 2019e-2023f
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019
Third-Party Payment Transaction Value, in CNY trillion, by Online & Mobile, Q2 2018 – Q2 2019
Third-Party Mobile Payment Transactions, in CNY trillion, Year-on-Year Change, in %, Q1 2018 – Q2 2019
Breakdown of Third-Party Mobile Payment, by Type, in %, Q1 2018 – Q2 2019
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2018 & June 2019
Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2019e - 2023f
Proximity Mobile Payment User Penetration, in % of Population, 2019e - 2023f
Breakdown of Third-Party Mobile Payment GMV by Players, in %, Q2 2019
Selected Leading Mobile Wallet Apps Used, in % of Internet Users, July 2019
Breakdown of Alipay and WeChat Pay Users, by Gender, Age and Income, in %, 2019
Number of Face Recognition Payment Users, in millions, and Top 5 Usage Scenarios, in % of Users, 2019
Breakdown of Payment Transactions Made by Chinese Tourists While Travelling Overseas, in %, 2018 & 2019
3.3.2. Taiwan
Payment Methods Used in E-Commerce, in % of Online Shoppers, Q4 2018
Mobile Payment User Penetration, by Age Group, in % of Smartphone Users, 2018 & 2019
Mobile Payment Services Used, in % of Users, 2019
3.3.3. Hong Kong
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019
3.3.4. India
E-Commerce Payments Value, in USD billion, 2019e-2023f
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
Non-Cash Payment Methods Preferred in E-Commerce, in % of Online Shoppers, January 2019
Key Reasons for Using Digital Payments, in % of Digital Payment Users, by Metro and Non-Metro, 2019e
Mobile Wallet Payment Transaction Value, in INR trillion, 2018 & 2019e
Mobile Wallet User Penetration, in % of Respondents, 2019e
Mobile Wallet Apps Used, in % of Internet Users, July 2019
Overview of Functions Available in Selected Leading Mobile Wallet Apps, July 2019
3.3.5. Indonesia
E-Commerce Payments Value, in IDR trillion, 2018-2023f
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2018 & 2019
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, H1 2019
Top Reasons to Shop Online, incl. Payment-Related, in % of Online Shoppers, H1 2019
Digital Wallet Transaction Value, in USD billion, and Breakdown by Sector, in %, 2018 & 2023f
Number of E-Money Instruments Issued, Compared to Number of Credit, ATM and Debit Cards Issued, in millions, 2014-2019
Number of E-Money Transactions, in millions, and Value of E-Money Transactions, in IDR billion, 2014-2019
Digital Wallets’ Share of E-Money Transactions, in %, 2017 & 2018
Digital Wallet App Penetration, in % of Individuals, by Age Group, April 2019
Top 3 Digital Wallet Apps Used, in % of Digital Wallet App Users, by Age Group, April 2019
Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019e
3.3.6. Thailand
Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers, Q1 2017 & Q1 2018
Mobile Payment User Penetration, in % of Internet Users, Q4 2018
3.3.7. Vietnam
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018
Accepted Payment Methods, in % of E-Commerce Companies, 2017 & 2018
Payment Providers Used, in % of E-Commerce Companies Using Payment Providers, 2017 & 2018
3.3.8. Malaysia
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018
Top 5 Third-Party Payment Services Used in E-Commerce, in % of Third-Party Payment Services Users, 2018
Breakdown of Mobile Wallet Adoption, in % of Respondents, 2019
Breakdown of Mobile Wallets Owned, in % of Mobile Wallet Owners, 2019
3.3.9. Philippines
E-Commerce Payments Value, in PHP billion, 2018-2023f
Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019

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