Category: CRM & Customer Service
Global CRM & Customer Service
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Web Analytics
... CAGR of 15.6% over the analysis period 2024-2030. Large Enterprises, one of the segments analyzed in the report, is expected to record a 15.0% CAGR and reach US$10.4 Billion by the end of the analysis ... Read More
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Customer Engagement Solutions
... at a CAGR of 11.7% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 10.5% CAGR and reach US$31.7 Billion by the end of the ... Read More
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Customer Experience Management
... at a CAGR of 11.5% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 9.8% CAGR and reach US$17.2 Billion by the end of the ... Read More
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Call Centers
... CAGR of 6.0% over the analysis period 2024-2030. In-House Call Centers, one of the segments analyzed in the report, is expected to record a 5.9% CAGR and reach US$373.7 Billion by the end of the ... Read More
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Sales Intelligence
... CAGR of 11.0% over the analysis period 2024-2030. Software, one of the segments analyzed in the report, is expected to record a 10.2% CAGR and reach US$4.9 Billion by the end of the analysis period. ... Read More
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Sales Force Automation (SFA)
... 2030, growing at a CAGR of 5.4% over the analysis period 2024-2030. On-Premise, one of the segments analyzed in the report, is expected to record a 3.8% CAGR and reach US$4.5 Billion by the end ... Read More
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Artificial Intelligence (AI) in Call Centers
... reach US$9.0 Billion by 2030, growing at a CAGR of 23.5% over the analysis period 2024-2030. Compute Platforms, one of the segments analyzed in the report, is expected to record a 22.1% CAGR and reach ... Read More
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Customer Success Platforms
... at a CAGR of 19.0% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 15.5% CAGR and reach US$3.9 Billion by the end of the ... Read More
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CRM Outsourcing
... CAGR of 4.3% over the analysis period 2024-2030. Retail End-Use, one of the segments analyzed in the report, is expected to record a 4.9% CAGR and reach US$5.1 Billion by the end of the analysis ... Read More
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Telecom Analytics
... CAGR of 14.1% over the analysis period 2024-2030. Solution, one of the segments analyzed in the report, is expected to record a 13.0% CAGR and reach US$19.1 Billion by the end of the analysis period. ... Read More
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e& enterprise: Aspiring Toward a Global Next-Gen Technology Company
... digital infrastructure, data and AI, IoT, and CX services. This overview also covered e& enterprise's value proposition, key business developments, customer success stories, and future priorities. Additionally, e& enterprise covered its recent acquisition of GlassHouse, ... Read More
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MarTech Market by Software Type (Marketing Automation (Email Marketing), AdTech, CDP, CEM (Customer Journey Orchestration), Content Management (Web Content Management), CRM, SEO Tools, Social Media Management (Influencer Marketing) - Global Forecast 2030
... social media to reach wider audiences, build brand awareness, and drive sales. This software streamlines content creation, scheduling, analytics, and engagement across multiple platforms, saving time and improving efficiency. The rise of influencer marketing and ... Read More
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Global Customer Experience Management (CEM) Market 2025-2029
... the customer experience management (CEM) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding ... Read More
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Insurance Platform Market by Offering (Core Insurance, Insurtech), Application (Underwriting, CRM, Data Analytics), Technology (AI, Blockchain, Cloud Computing, Analytics), Insurance Type (Health, Life, P&C, Travel), & End User - Global Forecast to 2030
... platform market is driven by rising digital transformation trends, increasing customer demand for personalized policies, and the growing adoption of cloud-based solutions for improved scalability and efficiency. Insurers leverage AI, data analytics, and automation to ... Read More
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2025 Global Forecast for Higher Education Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from ... Read More
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2025 Global Forecast for Higher Education Student Crm Systems Market (2026-2031 Outlook)-High Tech Outlook Report
... The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase ... Read More
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Global call Center Artificial Intelligence (AI) Market 2025-2029
... report on the call center artificial intelligence (AI) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an ... Read More
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Auto Dealership CRM Software Global Market Report 2025
... crm software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly ... Read More
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Insurance Chatbot Global Market Report 2025
... is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective with the ... Read More
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Contact Center As A Service (CCaaS) Global Market Report 2025
... contact center as a service (ccaas) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to ... Read More
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Mobile CRM Software Global Market Report 2025
... market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective ... Read More
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Telecom Analytics Global Market Report 2025
... is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective with the ... Read More
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AI Agents Market by Agent Role (Productivity & Personal Assistants, Sales, Marketing, Customer Service, Code Generation), Agent Systems (Single Agent, Multi Agent), Product Type (Ready to Deploy Agents, Build Your Own Agents) - Global Forecast to 2030
... Impacting various sectors and business operations, the changes are prompted by several key factors. Companies are going for AI agents that can scale up personalized responses due to increasing complexities of customer interactions as well ... Read More
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Global Customer Experience Management Services, Forecast to 2029
... struggling to deliver efficient and consistent experiences. This is bringing greater attention and investment opportunities into the CX management services market. Organizations use outsourcing as a competitive strategy to unlock a range of benefits, including ... Read More
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Healthcare Chatbots Global Market Report 2025
... is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain a truly global perspective with the ... Read More
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