United Kingdom - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

United Kingdom - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

The UK's telecom market remains one of the largest in Europe, characterised by fierce competition which has resulted in reduced pricing for end-users. Following some market consolidation in the mobile segment there are four key players and a number of MVNOs. Mobile broadband in coming years will place some additional pressure on the fixed-line broadband subscriber base as customers are tempted to migrate to 5G-enabled services. The fixed-line broadband sector has seen the steady decline in DSL and the ongoing efforts among a good number of operators to expand the reach of fibre networks. This is being supported by government efforts to encourage the right economic environment facilitating the ambition to have a fully-fibred UK by 2033.

The fixed-line voice segment is being similarly repositioned, with PSTN services making way for IP-delivered content. BT's independent wholesale unit Openreach plans to complete the switch to fibre by 2025.

This report analyses the key aspects of the UK's telecom market, presenting statistics on the fixed network services sector and an overview of the key regulatory issues including the status of interconnection, local loop unbundling, and carrier preselection. The report reviews the major fixed network telcos and examines the status of fixed-line voice services following the deregulation of the retail call market sector.

Key developments:

Arctic cables to connect UK to Japan;
Report update includes the regulars market updates to June 2019, telcos financial and operating data to Q3 2019, Telecom Maturity Index charts and analyses; recent market developments.

Companies mentioned in this report:

Virgin Media, BT, KCom, Orange, Cable & Wireless, COLT Telecom, Dixons Carphone Group, Sky, O2


  • Synopsis
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – United Kingdom – 2019 (e)
  • Regional European Market Comparison
    • EUROPE TELECOM MATURITY INDEX BY TIER
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Change in consumer take-up of telecom services by type – 2006 – 2018
      • Table Fixed-line calls and access revenue by main operator– 2007 – 2018
      • Table Communications retail revenue by sector – 2003 – 2018
      • Table Change in telecoms revenue by service – 2010 – 2018
      • Table Change in the average retail household spend on telecoms services – 2013 – 2018
      • Table Change in call volumes, fixed-line and mobile in minutes – 2010 – 2018
      • Table Change in average fixed and mobile call minutes per line – 2013 – 2018
      • Table Change in the proportion of calls made, fixed-line and mobile – 2006 – 2018
      • Table Change in telecom retail revenue by sector: fixed, mobile – 2007 – 2018
      • Table Development of telecom connections: fixed, mobile, broadband – 2010 – 2018
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
      • Office of Communications (Ofcom)
    • TELECOM SECTOR LIBERALISATION
    • INTERCONNECT
    • ACCESS
      • Table BT wholesale lines (new format) – 2016 – 2019
      • Number Portability (NP)
    • CARRIER PRESELECTION (CPS)
    • WHOLESALE LINE RENTAL (WLR)
  • Fixed network operators
    • Table Fixed-voice traffic volume by call type – 2010 – 2018
    • Table Fixed-voice revenue by call type – 2011 – 2018
    • BRITISH TELECOM
      • Table Change in BT's share of residential call types by traffic volumes – 2010 - 2018
      • Table BT financial data – 2006 – 2020
      • Table BT retail fixed revenue, Consumer, Business divisions – 2012 – 2018
      • Table BT revenue, Consumer division (new style) – 2017 – 2020
      • Table BT revenue by Global Services, Wholesale and Openreach divisions – 2007 – 2020
      • Openreach
      • Company restructure
    • KCOM
      • Table Development of KCom's revenue – 2010 – 2019
    • CABLE & WIRELESS COMMUNICATIONS (C&WC)
    • VIRGIN MEDIA
      • Table Development of Virgin Media's revenue – 2010 - 2019
      • Table Virgin Media revenue by sector – 2006 – 2019
      • Table Change in Virgin Media's subscribers by sector – 2007 – 2019
    • COLT TELECOM
    • DIXONS CARPHONE GROUP (CARPHONE WAREHOUSE)
    • TALKTALK GROUP
      • Table Development of TalkTalk Group's financial data – 2009 – 2020
    • SKY
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity – 2010 – 2024
    • NEXT GENERATION NETWORKS
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Satellite networks
    • CLOUD SERVICES
    • SMART INFRASTRUCTURE
  • Appendix – Historic data
    • Table Historic - Fixed lines in service and teledensity – 1999 – 2009
    • Table Percentages of mobile and fixed phones in homes – 2000 – 2016
    • Table Historic - Call volumes, fixed-line and mobile in minutes – 2003 – 2010
    • Table KCom revenue – 2000 – 2010
    • Table Historic - Telecoms revenue by service – 2008 – 2009
    • Table Historic - Average household spend on telecoms services – 2005 – 2017
    • Table Historic - Fixed-voice traffic by type in minutes – 2002 – 2017
    • Table Historic - Virgin Media revenue – 2003 - 2010
    • Table Historic - Carphone Warehouse Europe revenue, profit – 2008 - 2014
    • Table Historic - TalkTalk subscribers – 2011 - 2015
    • Table Historic - Communications revenue by sector – 2003 – 2017
    • Table Historic - Household take-up of telecom services – 2003 – 2016
    • Table Historic - Communications wholesale and retail revenue – 2005 – 2017
    • Table Historic - Telecom connections: fixed, mobile, broadband – 2002 – 2009
    • Table Historic – BT's LLU, shared wholesale lines (old format) – 2004 – 2017
    • Table Historic - Lines with CPS – 2004 – 2018
    • Table Historic - WLR lines – 2004 – 2018
    • Table Historic - Average fixed-voice revenue per month by call type – 2011 – 2016
    • Table Historic - BT share of residential call types by traffic volumes – 2002 - 2009
    • Table Historic - BT Consumer lines and TV subscribers – 2011 – 2017
    • Table Historic - COLT financial data – 2006 – 2015
    • Table Historic - COLT financial data by business – 2013 – 2015
  • Related reports

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