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End-to-End M2M, Sixth Edition

Machine-to-machine (M2M) communications is an emerging technology and industry sub-segment poised to change the way that business is conducted, impacting everything from traditional telephony and IT operations to ERP, SCM, public safety, homeland security, and more.

Written by industry experts who have actually designed, implemented and operated M2M applications, End-to-End M2M Fifth Edition provides invaluable information for anyone seeking to better understand the technology, applications, business and regulatory issues. End-to-End M2M, Sixth Edition distinguishes itself from other publications on this topic by providing the reader with an understanding of M2M, the technologies involved in M2M, reasons to use M2M, key M2M applications, challenges in deploying M2M, and more.

This latest version of our comprehensive M2M research includes:

  • Analysis of M2M in the Cloud
  • Global M2M solutions market analysis
  • Global M2M market forecasts through 2020
  • Analysis of many current and emerging M2M applications across various industry verticals
  • M2M strategies for mobile network operators including AT&T, China Mobile, KPN, SingTel, Sprint, Telefonica, Verizon, and Vodafone
Target Audience:
  • Mobile network operators
  • Systems integration companies
  • Enterprise companies of all types
  • Investment and M&A companies of all types
  • M2M equipment and service providers of all types
Companies in Report:
  • Aether Wire
  • Alien Technology
  • Ambient Devices
  • AT&T
  • Augusta Systems
  • Axeda
  • Cadi Scientific
  • CardioNet
  • Centerpoint Energy
  • Cimetrics
  • Comverge/6D
  • controlGen
  • Crossbow Technology
  • Datasweep
  • Digi International
  • Dust
  • Echelon
  • eDevice
  • Ember Corporation
  • emWare
  • Espial
  • FleetBoss Telematics
  • Geotab
  • Hitachi Communication Technologies
  • IBM
  • Industrial Objects
  • Intermac
  • Isochron
  • Itron
  • Jasper Wireless
  • KORE Telematics
  • Lantronix
  • MeshNetworks
  • Millennial Net
  • NetSilicon
  • nPhase
  • Numerex
  • Oceana Sensor
  • Opto 22
  • Questra
  • Radiant RFID
  • Sensoria
  • SensorLogic
  • Sierra Wireless
  • Skybility
  • SmartSignal
  • SmartSynch
  • Sprint
  • TCM Enginy
  • Tekelec
  • Telefonica
  • Telemetric
  • Telenor
  • Texi AS
  • ThingMagic
  • Tridium
  • ValidSoft
  • Versus Technology
  • Wavenis Technology
  • Wireless Innovation
  • XcelleNet
  • Xsilogy
  • Zetron

General Methodology

Mind Commerce Publishing's research methodology encompasses input from a wide variety of sources.

We rely heavily upon our Subject Matter Experts (SME) in terms of their market knowledge, unique perspective, and vision. We utilize SME industry contacts as well as previous customers and participants in our market surveys and interactive interviews.

In addition, we rely upon our extensive internal database, which contains modeling, qualitative analysis, and quantitative data. We review secondary sources and compare to our primary sources to update previous findings (for prior version reports) and/or compile baseline information for technology and market modeling.

We share preliminary models with industry contacts (select previous clients, experts, and thought leaders) to verify the veracity of initial modeling. Prior to final report production (analysis, findings, and conclusions), we engage in an internal review with internal SMEs as well as cross-expertise, senior staff members to challenge results.

We believe that forecasts should be prepared as part of an integrated process which involves both quantitative as well as qualitative factors. We follow the following 3-step process for forecasting.

Forecasting Methodology

Step 1 - Forecasts Input: The inputs for the present and historical revenues are derived from industry players. Financial and other quantitative data for individual sub-market categories are derived from original research and tested with interviews with major industry constituents.

Step 2 - Forecasting of Future Years: Mind Commerce extends forecasts based on a variety of factors including demand drivers as well as supply side data. Key success factors and assumptions are considered.

Step 3 - Validation of Data: The final step is to validate projections, which is accomplished in consultation with both internal and external industry experts, including both topic and regional experts. Adjustments are made to the forecasts based on factors identified throughout this process.

M2M 101: Definition and History
M2M Building Blocks
M2M Evolution
The major components of M2M
Top ten things to consider while procuring M2M Services
Wireless M2M Devices
Wireless Transport of M2M Data to and from the Monitoring Facility
The Back-end Operations and Support Infrastructure
M2M verticals & insights
Operational values of M2M
Strategic Value
M2M Connectivity
M2M Visualization
M2M Solution Building Blocks: a More In-Depth View
The Machine The Customer Intends To Monitor And Control
The In-Field Hardware Device Created By The Hardware Vendor
Wireless Network
The Back-End Server
The Internet
The Customer Facility For Monitoring And Controlling The Machines
Part Two: M2M Technology
The Field-Deployed Hardware And Firmware Technology
Analog to Digital Converter, Digital to Analog Converter (ADC / DAC)
Input / Output (I/O)
Power Module
Processor and Clock
Wireless Service Technology and Protocols
GSM- (Global System Mobile)
CDMA (Code Division Multiple Access)
The Technologies
GPRS (General Purpose Radio Service)
1xRTT or CDMA2000
High-Level Features Of 3G Wireless
Packet Switched- Internet Protocol (IP) Compatibility
Spectrum Efficiency
CDPD (Cellular Digital Packet Data Protocol)
Control Channel – SMS, Analog Control Channel.
SMS–The Short Message Service
The Advantages of SMS
Wireless Technology Recommendation for M2M
Fragmentation and Slow Growth
M2M Solution Deployment Challenges
Latest and upcoming Technologies for Telecom in the M2M Domain
Technology in use
Prototype of Zeppelin Based Communication Backbone
Product Analysis
RFID in a Nutshell
Embedded Systems
Real-Time Embedded Systems
Networked Embedded Systems
Power Aware Computing
Security in Embedded Systems
System-on-Chip Design
Testing of Embedded Core-Based Integrated Circuits
Embedded Applications
Automotive Networks
Industrial Automation
Intelligent Sensors
Technology Strategy
Hardware Budget
Scope of Deployment–Domestic or International
Ease of Creating The Application
Wireless Service Options
Wireless Access Costs
Further Technology Considerations
IP Addresses: Static, Dynamic and Persistent
Back-end Server Technology
Gateway to Wireless Carrier or Service Provider
3G–GPRS, 1xRTT Packet
Delivery of SMS to the Internet
Server That Processes Inbound And Outbound M2M Messages
Adds A Layer Of Security
Provides Billing Services
Enables Customer Care
Logs and Manages Traffic
Interprets inbound and outbound M2M messages.
Latest Developments & Market Segment
SAAS (Software as a service)
Location as a Service (LaaS)
Strategic fit for Cloud Adoption
Present Status
Current Issues
M2M & Cloud integration
Application benefits of M2M using Cloud
Future prospects with cloud
M2M Market Segments
M2M in Automation
M2M in Telecommunication
M2M in Energy and Smart Metering System
M2M in Healthcare
M2M in Transport & Tracking
M2M in Public Safety
Automatic Identification Systems
Barcode systems
Optical character recognition
Biometric procedures
Fingerprinting procedures (dactyloscopy)
Smart cards
Memory cards
Microprocessor cards
RFID systems
Components of an RFID System
Types of RFID Systems
Types of Tags
Passive Tags
Semi Passive RFID Tags
Active RFID Tags
Active Tags with Sensors/GPS
Difference between Active and Passive RFID
Application Field
Comparison between RFID and the different available tracking techniques.
Part 3: M2M Business Dynamics
Why M2M is taking place–what happened
M2M Opportunities: Services Companies Can Offer
Hardware Services
Wireless Devices
Custom Interfaces
Standards Approval
Wireless Services
Software and Back-End Services
Revenue Models
Recurring Revenue Flow
Current Situation and Analysis of M2M
Current Status on various Verticals of M2M
Fixed Mobile Substitution (FMS)
M2M Legacy Solutions
Wireless M2M
Mobile Operators
Road Traffic
Vending Machines
Business and Technology Strategies
Choosing a Wireless Service Provider
SIM Cards
Cost per SMS / Data Block
SMS / Data Retry Scheme
SMS Delivery Receipt
Store and Forward
SMS with GPRS and 3G
Billing Services
Assessing A Wireless Services Provider’s Capability
Wireless Services Check-list
Wireless Service Level Agreement: Key Criteria
M2M – Global Market Analysis
Analysis on Key M2M Verticals
Alliances & Market Consolidations
Analysis on Sales of Connected Devices
Analysis on unified development platforms
Growth Analysis of M2M Consumer devices
Growth Potential of M2M Applications
Smart Grids as a major segment
M2M & Satellite communications – Growth and Projections 2011-2016
Smart Cars and Telematics – Growth Analysis
VAS Application Segments – Growth Analysis - 2017
Industrial WSNS & Overall M2M Market
Return on Investment (ROI)
Reducing Costs By Replacing Existing Processes And Procedures
Increasing Efficiency Of An Operation
Using M2M To Remain Competitive
Billing Business and System Considerations
Wireless Carrier
Wireless Aggregator and VAR
Wireless Services Reseller
Itemized Billing
Recommended Billing Service Features
Accept Raw Input Data From Wireless Carrier For Any Data Technology
Create Single/ Multiple Invoices Based On User-Defined Rates
Add And Modify New And Existing Rate Plans
Add And Modify New And Existing Revenue Sharing Schemes
Create User-Defined Statistical Information Requests
Calculate Overages And Carry Over Amounts Of Data
Invoice For Local Taxes, FCC And Other Federal / State Fees
Indicate Roaming Instances And Invoice As Appropriate
Part Four: M2M Politics, Privacy and Regulatory.
M2M Regulatory issues
GSM Conformance Testing
PCS Type Certification Review Board (PTCRB)
M2M And Telematics: Political And Privacy Issues
M2M: Asset Tracking Using RFID Tags In Retail Stores
Telematics: Vehicle Tracking And Navigational Assistance
Latest Advances in M2M Segment
Smart Metering
Worldwide Implementation Status
United Kingdom
United States
Mobile Banking & Secured ATM
From remote banking to Virtual Branch
m-Banking scenarios
ATM Banking & NFC
M-banking via USSD/SMS
m-banking Anti-fraud Products
Part 5: M2M Applications and Case Studies.
M2M Applications
Utility Company Applications
AMR Business Dynamics
AMR Benefits
General Measurement And Detection Applications
Heating Venting, Air Conditioning (HVAC)
Alarm, Presence and Intrusion Detection
Vending and Copier Machine Monitoring
Vending Machine Business Dynamics
Office Copiers
Radio Masts and Towers
Railroad Level Crossing
Parking and Traffic Control
Asset and Inventory Tracking / Management
Vehicle and Fleet Management
Homeland Security
Medical and Healthcare
Part 5a: M2M The Next Level.
Importance of M2M
M2M Employer Value Chain Analysis
M2M Needs From Employers Perspective
M2M – Taking into Account the New Age Security Threats
Part 5b: M2M Technological Advances.
M2M Sensors
M2M Sensors: challenges
M2M Sensor Requirement
M2M Sensor Networks
M2M Sensor Specifications
Latest Developments in Home Networking
Home Security using Sensor Networks
Home Entertainment Systems
Existing Standards
Part 5c: M2M Communication Protocols.
M2M Standards for RFID
M2M Case Studies
Hypothetical Case Study
Integrating an M2M solution to a Field Service Repair Company
Enterprise Profile (FBS, Inc.)
Areas Of Inefficiency For FBS
Recommended Wireless IM (M2M) Solution Components
Post M2M Integration Work Flow
Wireless Instant Messaging Solution Costs
Gross Profit Analysis
Return on Investment Analysis
Case Study on Jasper Wireless: M2M Services and Application
About the company
Global SIM
Service Management Tool: Jasper Control Center
Professional Design and Certification
Latest Developments
Case Study: Amersam Car Park Management
Application Requirements
Amersam: The Car Park Management Company
Individual Monitoring of Every Parking Space
Monitoring and Control of Other Facility Systems
Author’s Note
Case Study: BioLab
The Challenge
The Solution
The Results
Author’s Note
Case Study: Brookstone Equipment Co.
The Challenge
The Solution
Author’s Note
Case Study: ADT – Monitoring Parolees
The Challenge
The Solution
Some Key Benefits Of This Solution
Author’s Note
Case Study: Mobile Cardiac Telemetry
The Challenge
The Solution
Author’s Note
Case Study Kansas City Power & Light
The Challenge
The Solution
FleetBoss Telematics Case Studies
B&A Distributing, Inc., Beverage Distribution
The Challenge
The Solution
Maverick Materials–Building Materials Supply
The Solution
Bayer AG—Inventory Management - ATplan Case Study
The Challenge
The Solution
American Red Cross Case Study - Numerex
The Challenge
The Solution
Ballarat Health Services – Opto 22 – Australia – Case Study
The Challenge
The Solution
AIRS – Advanced Incident Response System – Cisco Case Study
The Challenge
The Solution
Tridum - ABB Zurich - Case Study
The Challenge
The Solution
Cole Plumbing
The Solution
Springer Equipment Forklift Sales, Parts, Service, Rentals, Leasing
The Solution
Provider Profiles
Airalliance™ Partner Network
Professional Services & Support
Software, Firmware, Hardware Development
Wireless Gateway Services
M2M Developer Program
Direct, Wireless Service Providers
Case Study on U.S. Naval Air Systems Command
Location - Naval Air Systems Command, U.S.
Project – A Distributed, Intelligent Network of Unmanned Systems.
Company - Augusta Systems, Inc
The Challenge
The Solution
Case Study on United States Navy
Location - U.S. Navy Regional Supply Office in Norfolk, Va
Project – Aviation Spare Parts Tracking.
Company - Intermec RFID
The Challenge
The Solution
Location - St. Olavs Hospital in Trondheim, Norway
Project – Using RFID for Garments and Laundry
Company – Texi AS
The Challenge
The Solution
Case Study on Heinz
Location – Heinz, U.S.
Project – Inventory Tracking.
Company – IBM
The Challenge
The Solution
Location – U.S. 4th Stryker Brigade Combat Team, Fort Lewis
Project – Codename Land Warrior
Company – N.A. (U.S. Defence Research and Development)
The Challenge
The Solution
Case Study on Automated Meter Reading System (China Gas)
Location – China, Asia
Project – Automated Meter Reading System
Company – Wavenis Technology, Coronis and HowDeep Technology
The Challenge
The Solution
Case Study on GPS based Fleet and Asset Tracking
Location – Toronto, Canada and Johannesburg
Project – GPS based Tracking
Company – Geotab
The Challenge
The Solution
RTLS adoption in Memorial Hospital Miramar
Working Principle
Automation in Hospital Process - Brazil
Patient Care System – Pantai Hospital Malaysia
Environment Sensing and Tracking
The Development Methodology
The Future Step
Tracking and Monitoring Application – Foster School of Medicine
Working Principle
Patient Tracking System – Disney Family Cancer Center
Achieving the reality
Equipment Monitoring and Utility Management - Mission Hospital
Palette Tracking in Japan
Solution Provider
Part Six: M2M Requirement, Roles and Market Analysis.
M2M – Domain Analysis
Company Analysis
KORE Telematics
Sierra Wireless
Hitachi Communication Technologies America, Inc.
Digi International
Jasper Wireless
Product Comparison Matrix
List of M2M Companies
M2M Strategies
Operation overview
Notable M2M Partnerships Analysis
M2M domains ownership
Operation overview
Notable M2M Partnerships Analysis
M2M domains ownership
Operation overview
Notable M2M Partnerships Analysis
M2M domains ownership
Operation overview
Notable M2M Partnerships Analysis
M2M domains ownership
Operation overview
Notable M2M Partnerships Analysis
M2M domains ownership
Future Analysis on M2M Segments
M2M on Cellular Network
M2M Analysis – Application Perspective
Future Technology Path
Part Six- a - Future Applications and Prototypes
Asset and warehouse management
Building monitoring and control
Environmental monitoring
Health care
Military battlefield awareness
Security and surveillance
Future Research
Secure systems
Embedded Operating Systems
Groups Management
Lightweight Signal Processing
High-Data-Rate Sensors
Asset and warehouse management
Building monitoring and control
Environmental monitoring
Health care
Military battlefield awareness
Security and surveillance
Secure systems
Embedded Operating Systems
Groups Management
Lightweight Signal Processing
High-Data-Rate Sensors
Forecast and Predictions of M2M verticals till 2017
M2M Cellular Vertical Analysis & Forecast 2010- 2017
Global M2M Market Sales Revenue 2011 - 2017
Global M2M Software Market Revenue 2011 - 2017
Analysis of Global M2M Landscape Analysis 2013
Market and Impact Analysis - 2017
Global Cellular Telecom Market Analysis 2013
Analyisis on Global Regional Revenue 2011-2017
Revenue Analysis of Asia Pacific 2012-2020
Global M2M Impact & Revenue Analysis with forecast 2012 - 2020
M2M Revenue Analysis & Forecast of China 2012-2020
M2M Revenue Analysis & Forecast of Japan 2012 - 2020
M2M Revenue Analysis & Forecast of India 2012-2020
M2M Revenue Analysis & Forecast of South Korea 2012-2020
Figure 1. The Three Essential Segments of a M2M Solution.
Figure 2. M2M Verticals
Figure 3. A More Detailed Look at a GSM, M2M Solution.
Figure 4. Using M2M To Monitor Water Level
Figure 5. Typical Processor Architecture.
Figure 6. A More Compact, All-In-One Device Incorporating All Building Blocks.
Figure 7. The Various Wireless WAN Technologies, Protocols & Bearers for M2M
Figure 8. Overview of the Technology
Figure 9. Typical M2M Server Integration to a 3G Network
Figure 10. Configuration with an SMS Gateway and GSM network
Figure 11. Combined Back-End Servers, Processor and Monitoring Client.
Figure 12. The M2M Cloud
Figure 13. Location as a Service
Figure 14. Range of Services M2M Service Providers
Figure 15. Hardware Services Combined with Recurring-Fee Wireless Services
Figure 16. Software Services Combined with Recurring-Fee Wireless Services
Figure 17. Primary Revenue Source Opportunities through Wireless Services
Figure 18. Primary Revenue Sources for Hardware Sales, Development and Support
Figure 19. Primary Revenue Sources for Back-End Server Development, Support
Figure 20. The M2M Ecosystem
Figure 21. SLA Content for Wireless Providers and M2M Customers
Figure 22. M2M - Global Market
Figure 23. Key M2M Applications
Figure 24. Timeline Track of oneM2M Standard 2011-2012
Figure 25. Comparison between High Value and Current Operator Service Models
Figure 26. Itemized Billing Information Flow.
Figure 27. M2M and IM-enabled Operations of FBS, Inc.
Figure 28. Message Flow Between Various Solution Components
Figure 29. Smart Wear Application
Figure 30. Smart Meter
Figure 31. RFID Implementation in Hospital
Figure 32. RFID Hospital Application in Use
Figure 33. Pantai Hospital Malaysia
Figure 34. Foster School of Medicine
Figure 35. Application Console
Figure 36. Application and Devices in the System
Figure 37. Live Demo of the System
Figure 38. Live Demo of the System 2nd Phase
Figure 39. RFID Patient Care System
Figure 40. Patient Care System
Figure 41. AT&T Partnership Overview
Figure 42. AT&T Domain Ownership
Figure 43. Verizon partnership overview
Figure 44. Verizon domain overview
Figure 45.Telefonica partnership overview
Figure 46. Telefonica domain overview
Figure 47. Telenor Partnership Overview
Figure 48. Telenor domain overview
Figure 49. Sprint Partnership Overview
Figure 50. Sprint Domain Overview
Figure 51. M2M Application Perspective
Figure 52. M2M Latest Segments
Table 1. Technology Comparison between Telemetry and Modern M2M.
Table 2. Zeppelin based Communication Backbone
Table 3. Cost Analysis
Table 4. Embedded Device Market Opportunities
Table 5. RFID Comparison
Table 6. Contactless Technology Comparisons
Table 7. Wireless Revenue Projections For A 1000 Unit Account Over Five Years.
Table 8. Typical Wireless Service Provider Performance Metrics.
Table 9. Comparison of Standards and their Characteristics
Table 10. Capital Expenditure, Fees for Solution Implementation.
Table 11. Gross Profit Calculation.
Table 12. ROI Analysis with Break-Even Reached after 18 Weeks.
Table 13. Product Comparison Matrix
Table 14. List of M2M Companies
Graph 1. Cloud Application & Services
Graph 2. Global Internet Connected Devices
Graph 3. Global Internet Connected Devices per Quarter
Graph 4. Global Satellite M2M Market Share
Graph 5. Company Analysis
Graph 6. Technology Focus
Graph 7. Application Focus
Graph 8. Important Factors in M2M
Graph 9. Important Factors for the Employee and Employer
Graph 10. Global Cellular M2M Pricing
Graph 11. Global M2M Market Sales Revenue
Graph 12. Global M2M Market Software Revenue
Graph 13. Global Telecom M2M Connections
Graph 14. Global Telecom connection Market Share
Graph 15. Global M2M Market Regional Revenue
Graph 16. M2M Market Business Impact - Asia Pacific
Graph 17. M2M Market Growth Analysis
Graph 18. M2M Growth Analysis in China
Graph 19. M2M Growth Analysis in Japan
Graph 20. M2M Growth Analysis in India
Graph 21. M2M Growth Analysis in South Korea

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