Report cover image

Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026

Publisher MarketLine
Published Jan 20, 2023
Length 134 Pages
SKU # MTLN17752388

Description

Top 5 Emerging Countries BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026

Summary

The Emerging 5 BPO Services industry profile provides top-line qualitative and quantitative summary information including: Market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the Market.

Key Highlights
  • These countries contributed $41,285.0 million to the global bpo services industry in 2021, with a compound annual growth rate (CAGR) of 6.7% between 2007 and 2011. The top 5 emerging countries are expected to reach a value of $54,348.7 million in 2026, with a CAGR of 5.7% over the 2021-26 period.
  • Within the bpo services industry, China is the leading country among the top 5 emerging nations, with market revenues of $22,276.6 million in 2021. This was followed by India and South Africa with a value of $7,266.0 and $5,118.9 million, respectively.
  • China is expected to lead the bpo services industry in the top five emerging nations, with a value of $29,094.0 million in 2026, followed by India and South Africa with expected values of $9,733.0 and $6,526.8 million, respectively.
Scope
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the emerging five bpo services Market
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the emerging five bpo services Market
  • Leading company profiles reveal details of key bpo services Market players’ emerging five operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the emerging five bpo services Market with five year forecasts
  • Compares data from Brazil, China, India, Mexico and South Africa, alongside individual chapters on each country
Reasons to Buy
  • What was the size of the emerging five bpo services Market by value in 2021?
  • What will be the size of the emerging five bpo services Market in 2026?
  • What factors are affecting the strength of competition in the emerging five bpo services Market?
  • How has the Market performed over the last five years?
  • What are the main segments that make up the emerging five bpo services Market?

Table of Contents

134 Pages
1 Introduction
1.1. What is this report about?
1.2. Who is the target reader?
1.3. How to use this report
1.4. Definitions
2 Top 5 Emerging Countries BPO Services
2.1. Industry Outlook
3 BPO Services in South Africa
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
4 Macroeconomic Indicators
4.1. Country data
5 BPO Services in Brazil
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
6 Macroeconomic Indicators
6.1. Country data
7 BPO Services in China
7.1. Market Overview
7.2. Market Data
7.3. Market Segmentation
7.4. Market outlook
7.5. Five forces analysis
8 Macroeconomic Indicators
8.1. Country data
9 BPO Services in India
9.1. Market Overview
9.2. Market Data
9.3. Market Segmentation
9.4. Market outlook
9.5. Five forces analysis
10 Macroeconomic Indicators
10.1. Country data
11 BPO Services in Mexico
11.1. Market Overview
11.2. Market Data
11.3. Market Segmentation
11.4. Market outlook
11.5. Five forces analysis
12 Macroeconomic Indicators
12.1. Country data
13 Company Profiles
13.1. Wipro Ltd
13.2. TMF Group B.V.
13.3. HCL Technologies Limited
13.4. ISS AS
13.5. Infosys Limited
13.6. Capgemini SE
13.7. Genpact Ltd
13.8. SYNNEX Corporation
14 Appendix
14.1. Methodology
14.2. About MarketLine
List of Tables
Table 1: Top 5 emerging countries bpo services industry, revenue ($m), 2017-26
Table 2: Top 5 emerging countries bpo services industry, revenue ($m), 2017-21
Table 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2021-26
Table 4: South Africa BPO services market value: $ million, 2016-21
Table 5: South Africa BPO services market category segmentation: % share, by value, 2016-2021
Table 6: South Africa BPO services market category segmentation: $ million, 2016-2021
Table 7: South Africa BPO services market geography segmentation: $ million, 2021
Table 8: South Africa BPO services market value forecast: $ million, 2021-26
Table 9: South Africa size of population (million), 2017-21
Table 10: South Africa gdp (constant 2005 prices, $ billion), 2017-21
Table 11: South Africa gdp (current prices, $ billion), 2017-21
Table 12: South Africa inflation, 2017-21
Table 13: South Africa consumer price index (absolute), 2017-21
Table 14: South Africa exchange rate, 2017-21
Table 15: Brazil BPO services market value: $ million, 2016-21
Table 16: Brazil BPO services market category segmentation: % share, by value, 2016-2021
Table 17: Brazil BPO services market category segmentation: $ million, 2016-2021
Table 18: Brazil BPO services market geography segmentation: $ million, 2021
Table 19: Brazil BPO services market value forecast: $ million, 2021-26
Table 20: Brazil size of population (million), 2017-21
Table 21: Brazil gdp (constant 2005 prices, $ billion), 2017-21
Table 22: Brazil gdp (current prices, $ billion), 2017-21
Table 23: Brazil inflation, 2017-21
Table 24: Brazil consumer price index (absolute), 2017-21
Table 25: Brazil exchange rate, 2017-21
Table 26: China BPO services market value: $ million, 2016-21
Table 27: China BPO services market category segmentation: % share, by value, 2016-2021
Table 28: China BPO services market category segmentation: $ million, 2016-2021
Table 29: China BPO services market geography segmentation: $ million, 2021
Table 30: China BPO services market value forecast: $ million, 2021-26
Table 31: China size of population (million), 2017-21
Table 32: China gdp (constant 2005 prices, $ billion), 2017-21
Table 33: China gdp (current prices, $ billion), 2017-21
Table 34: China inflation, 2017-21
Table 35: China consumer price index (absolute), 2017-21
Table 36: China exchange rate, 2017-21
Table 37: India BPO services market value: $ million, 2016-21
Table 38: India BPO services market category segmentation: % share, by value, 2016-2021
Table 39: India BPO services market category segmentation: $ million, 2016-2021
Table 40: India BPO services market geography segmentation: $ million, 2021
Table 41: India BPO services market value forecast: $ million, 2021-26
Table 42: India size of population (million), 2017-21
Table 43: India gdp (constant 2005 prices, $ billion), 2017-21
Table 44: India gdp (current prices, $ billion), 2017-21
Table 45: India inflation, 2017-21
Table 46: India consumer price index (absolute), 2017-21
Table 47: India exchange rate, 2017-21
Table 48: Mexico BPO services market value: $ million, 2016-21
Table 49: Mexico BPO services market category segmentation: % share, by value, 2016-2021
Table 50: Mexico BPO services market category segmentation: $ million, 2016-2021
Table 51: Mexico BPO services market geography segmentation: $ million, 2021
Table 52: Mexico BPO services market value forecast: $ million, 2021-26
Table 53: Mexico size of population (million), 2017-21
Table 54: Mexico gdp (constant 2005 prices, $ billion), 2017-21
Table 55: Mexico gdp (current prices, $ billion), 2017-21
Table 56: Mexico inflation, 2017-21
Table 57: Mexico consumer price index (absolute), 2017-21
Table 58: Mexico exchange rate, 2017-21
Table 59: Wipro Ltd: key facts
Table 60: Wipro Ltd: Annual Financial Ratios
Table 61: Wipro Ltd: Key Employees
Table 62: Wipro Ltd: Key Employees Continued
Table 63: TMF Group B.V.: key facts
Table 64: TMF Group B.V.: Key Employees
Table 65: HCL Technologies Limited: key facts
Table 66: HCL Technologies Limited: Annual Financial Ratios
Table 67: HCL Technologies Limited: Key Employees
Table 68: HCL Technologies Limited: Key Employees Continued
Table 69: ISS AS: key facts
Table 70: ISS AS: Annual Financial Ratios
Table 71: ISS AS: Key Employees
Table 72: ISS AS: Key Employees Continued
Table 73: Infosys Limited: key facts
Table 74: Infosys Limited: Annual Financial Ratios
Table 75: Infosys Limited: Key Employees
Table 76: Infosys Limited: Key Employees Continued
Table 77: Capgemini SE: key facts
Table 78: Capgemini SE: Annual Financial Ratios
Table 79: Capgemini SE: Key Employees
Table 80: Capgemini SE: Key Employees Continued
Table 81: Genpact Ltd: key facts
Table 82: Genpact Ltd: Annual Financial Ratios
Table 83: Genpact Ltd: Key Employees
Table 84: Genpact Ltd: Key Employees Continued
Table 85: SYNNEX Corporation: key facts
Table 86: SYNNEX Corporation: Annual Financial Ratios
Table 87: SYNNEX Corporation: Key Employees
Table 88: SYNNEX Corporation: Key Employees Continued
List of Figures
Figure 1: Top 5 emerging countries bpo services industry, revenue ($m), 2017-26
Figure 2: Top 5 emerging countries bpo services industry, revenue ($m), 2017-21
Figure 3: Top 5 emerging countries bpo services industry forecast, revenue ($m), 2021-26
Figure 4: South Africa BPO services market value: $ million, 2016-21
Figure 5: South Africa BPO services market category segmentation: $ million, 2016-2021
Figure 6: South Africa BPO services market geography segmentation: % share, by value, 2021
Figure 7: South Africa BPO services market value forecast: $ million, 2021-26
Figure 8: Forces driving competition in the BPO services market in South Africa, 2021
Figure 9: Drivers of buyer power in the BPO services market in South Africa, 2021
Figure 10: Drivers of supplier power in the BPO services market in South Africa, 2021
Figure 11: Factors influencing the likelihood of new entrants in the BPO services market in South Africa, 2021
Figure 12: Factors influencing the threat of substitutes in the BPO services market in South Africa, 2021
Figure 13: Drivers of degree of rivalry in the BPO services market in South Africa, 2021
Figure 14: Brazil BPO services market value: $ million, 2016-21
Figure 15: Brazil BPO services market category segmentation: $ million, 2016-2021
Figure 16: Brazil BPO services market geography segmentation: % share, by value, 2021
Figure 17: Brazil BPO services market value forecast: $ million, 2021-26
Figure 18: Forces driving competition in the BPO services market in Brazil, 2021
Figure 19: Drivers of buyer power in the BPO services market in Brazil, 2021
Figure 20: Drivers of supplier power in the BPO services market in Brazil, 2021
Figure 21: Factors influencing the likelihood of new entrants in the BPO services market in Brazil, 2021
Figure 22: Factors influencing the threat of substitutes in the BPO services market in Brazil, 2021
Figure 23: Drivers of degree of rivalry in the BPO services market in Brazil, 2021
Figure 24: China BPO services market value: $ million, 2016-21
Figure 25: China BPO services market category segmentation: $ million, 2016-2021
Figure 26: China BPO services market geography segmentation: % share, by value, 2021
Figure 27: China BPO services market value forecast: $ million, 2021-26
Figure 28: Forces driving competition in the BPO services market in China, 2021
Figure 29: Drivers of buyer power in the BPO services market in China, 2021
Figure 30: Drivers of supplier power in the BPO services market in China, 2021
Figure 31: Factors influencing the likelihood of new entrants in the BPO services market in China, 2021
Figure 32: Factors influencing the threat of substitutes in the BPO services market in China, 2021
Figure 33: Drivers of degree of rivalry in the BPO services market in China, 2021
Figure 34: India BPO services market value: $ million, 2016-21
Figure 35: India BPO services market category segmentation: $ million, 2016-2021
Figure 36: India BPO services market geography segmentation: % share, by value, 2021
Figure 37: India BPO services market value forecast: $ million, 2021-26
Figure 38: Forces driving competition in the BPO services market in India, 2021
Figure 39: Drivers of buyer power in the BPO services market in India, 2021
Figure 40: Drivers of supplier power in the BPO services market in India, 2021
Figure 41: Factors influencing the likelihood of new entrants in the BPO services market in India, 2021
Figure 42: Factors influencing the threat of substitutes in the BPO services market in India, 2021
Figure 43: Drivers of degree of rivalry in the BPO services market in India, 2021
Figure 44: Mexico BPO services market value: $ million, 2016-21
Figure 45: Mexico BPO services market category segmentation: $ million, 2016-2021
Figure 46: Mexico BPO services market geography segmentation: % share, by value, 2021
Figure 47: Mexico BPO services market value forecast: $ million, 2021-26
Figure 48: Forces driving competition in the BPO services market in Mexico, 2021
Figure 49: Drivers of buyer power in the BPO services market in Mexico, 2021
Figure 50: Drivers of supplier power in the BPO services market in Mexico, 2021
Figure 51: Factors influencing the likelihood of new entrants in the BPO services market in Mexico, 2021
Figure 52: Factors influencing the threat of substitutes in the BPO services market in Mexico, 2021
Figure 53: Drivers of degree of rivalry in the BPO services market in Mexico, 2021

Pricing

Currency Rates
How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
Chat Now
Contact Us