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Social Collaboration: salesforce.com

Publisher MWD Advisors
Published May 28, 2014
Length 12 Pages
SKU # MWDL5258045

Description

Social Collaboration: salesforce.com

Salesforce.com entered the social collaboration software market in June 2010 with the launch of Salesforce Chatter. Today there are 225,000 active Chatter networks, and salesforce.com has since added two new products to its social collaboration portfolio: an application of the Chatter technology to support external communities called Salesforce Communities, and social performance management tool Salesforce Work.com.

Table of Contents

12 Pages
Summary
Company overview
Salesforce.com's social collaboration offerings
Business use cases and market positioning
Key customer examples
Implementation and services
Integration and interoperability
Roadmap and business strategy
Considerations for customers and prospects

Pricing

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How Do Licenses Work?

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  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

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