Social Collaboration:

Social Collaboration: entered the social collaboration software market in June 2010 with the launch of Salesforce Chatter. Today there are 225,000 active Chatter networks, and has since added two new products to its social collaboration portfolio: an application of the Chatter technology to support external communities called Salesforce Communities, and social performance management tool Salesforce

Company overview's social collaboration offerings
Business use cases and market positioning
Key customer examples
Implementation and services
Integration and interoperability
Roadmap and business strategy
Considerations for customers and prospects

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