Market Research Logo

Social Collaboration: salesforce.com

Social Collaboration: salesforce.com

Salesforce.com entered the social collaboration software market in June 2010 with the launch of Salesforce Chatter. Today there are 225,000 active Chatter networks, and salesforce.com has since added two new products to its social collaboration portfolio: an application of the Chatter technology to support external communities called Salesforce Communities, and social performance management tool Salesforce Work.com.


Summary
Company overview
Salesforce.com's social collaboration offerings
Business use cases and market positioning
Key customer examples
Implementation and services
Integration and interoperability
Roadmap and business strategy
Considerations for customers and prospects

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report