Category: CRM & Customer Service
CRM & Customer Service market research reports by Icon Group International, Inc.
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The 2026-2031 World Outlook for Outbound Telemarketing
This study covers the world outlook for outbound telemarketing across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of th ... Read More
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The 2026-2031 World Outlook for On-Demand Contact Center Analytics
This study covers the world outlook for on-demand contact center analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the coun ... Read More
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The 2026-2031 World Outlook for On-Premise Interactive Response Systems
This study covers the world outlook for on-premise interactive response systems across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the ... Read More
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The 2026-2031 World Outlook for Customer Loyalty Management
This study covers the world outlook for customer loyalty management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is ... Read More
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The 2026-2031 World Outlook for Customer Relation Management
This study covers the world outlook for customer relation management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is ... Read More
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The 2026-2031 World Outlook for Contact Center Software Solutions
This study covers the world outlook for contact center software solutions across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the count ... Read More
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The 2026-2031 World Outlook for Cloud Based Contact Centers
This study covers the world outlook for cloud based contact centers across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is ... Read More
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The 2026-2031 World Outlook for Chatbots for Small Enterprises
This study covers the world outlook for chatbots for small enterprises across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country ... Read More
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The 2026-2031 World Outlook for Chatbots
This study covers the world outlook for chatbots across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and ... Read More
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The 2026-2031 World Outlook for In-House Call Centers
This study covers the world outlook for in-house call centers across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the ... Read More
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The 2026-2031 World Outlook for Customer Engagement Solutions
This study covers the world outlook for customer engagement solutions across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country i ... Read More
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The 2026-2031 World Outlook for Customer Experience Management
This study covers the world outlook for customer experience management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country ... Read More
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The 2026-2031 World Outlook for Contact Centres
This study covers the world outlook for contact centres across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the regio ... Read More
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The 2026-2031 World Outlook for Contact Centers
This study covers the world outlook for contact centers across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the regio ... Read More
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The 2026-2031 World Outlook for Contact Center Software
This study covers the world outlook for contact center software across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of t ... Read More
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The 2026-2031 World Outlook for Contact Center Solutions
This study covers the world outlook for contact center solutions across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of ... Read More
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The 2026-2031 World Outlook for Call Center Platforms
This study covers the world outlook for call center platforms across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the ... Read More
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The 2026-2031 World Outlook for Call Centers
This study covers the world outlook for call centers across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, ... Read More
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The 2026-2031 World Outlook for Customer Journey Analytics
This study covers the world outlook for customer journey analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is o ... Read More
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The 2026-2031 World Outlook for Customer Information Systems
This study covers the world outlook for customer information systems across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is ... Read More
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The 2026-2031 World Outlook for Customer Interaction Services
This study covers the world outlook for customer interaction services across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country i ... Read More
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The 2026-2031 World Outlook for Healthcare CRM (Customer Relationship Management)
This study covers the world outlook for healthcare CRM (customer relationship management) across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent ... Read More
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The 2026-2031 World Outlook for Customer Master Data Management
This study covers the world outlook for customer master data management across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country ... Read More
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The 2026-2031 World Outlook for Customer Experience Monitoring
This study covers the world outlook for customer experience monitoring across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country ... Read More
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The 2026-2031 World Outlook for Customer Analytics
This study covers the world outlook for customer analytics across more than 190 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the re ... Read More
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