IHL Consulting Group
30 Reports from IHL Consulting Group
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Rise of the Digital Store – How Digital Orders Are Transforming Store Operations
Rise of the Digital Store – How Digital Orders Are Transforming Store Operations Despite a 1 week shorter holiday period 2019 ended on a very high note in retail for North America. As an economy in the US, retail sales were up over $214b for the year ending 2019. What does that mean for 2020? In t ... Read More
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Store Matters – How Retail Still Runs Through Local Stores Even in Digital Age
Store Matters – How Retail Still Runs Through Local Stores Even in Digital Age North American Retail started out like gangbusters in 2020, with the first two months showing a 6.4% gain over the same period a year before. But then COVID happened, and the entire landscape changed seemingly overnight. ... Read More
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2023 EMEA Retail Store Printer Study
2023 EMEA Retail Store Printer Study This report provides an overview of the printer market share in EMEA retail and hospitality. We look at five categories of printers relative to those utilized in the retail and hospitality store environment: POS Register Receipts – this is inclusive of many diffe ... Read More
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Mobile First: How Retailers are Shifting POS Priorities
Mobile First: How Retailers are Shifting POS Priorities Historically, smaller retailers (Tier III) have been the most aggressive adopters of Mobile POS, mainly due to costs, user friendliness, flexibility, and the fact that they are seriously under-served by the leading POS vendors. Going forward, w ... Read More
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2023 Latin/South America Retail POS Terminal Market Study
2023 Latin/South America Retail POS Terminal Market Study Overall, COVID really hammered the LATAM region, as lockdowns, quarantines, mask mandates and shortages ruled the day. Overall GDP in the region declined by 7% and POS shipments declined by 41.8% in 2021, the largest decline on record. For 20 ... Read More
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2023 Asia/Pacific Retail POS Terminal Market Study
2023 Asia/Pacific Retail POS Terminal Market Study While 2021 saw a market crash for POS shipments, 2022 rebounded and the forecast moving forward continues to show strong growth in the market. China, India, and Korea continue to expand but COVID still shadows over the region affecting growth. Our 2 ... Read More
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2023 EMEA Retail POS Terminal Market Study
2023 EMEA Retail POS Terminal Market Study Growth was back in 2021 after the COVID slowdown of shipments in 2020. This report comes out at a time of chaos with Russia’s recent invasion of Ukraine. Our 24rd annual EMEA POS report is 65 pages in length, and explores the market climate for EPOS termina ... Read More
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2023 North American Retail POS Terminal Market Study
2023 North American Retail POS Terminal Market Study With the rebound in chip production and easing of supply chain issues, POS Shipments saw strong double-digit growth in 2022. The forecast for 2023 is still positive, however, higher interest rates will slow the growth we saw in 2022. This 64 page ... Read More
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2023 Competitive Market Leaders
2023 Competitive Market Leaders Who is really winning among IT Vendors? Are retailers really shunning Amazon Web Services (AWS). Who are customers increasing business with in 2023? Does that differ by segment? How are solution provider’s customers performing? Which vendors has customers best posit ... Read More
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Building an Insurmountable Lead – How Technology is Separating Leading Retailers from Competitors
Building an Insurmountable Lead – How Technology is Separating Leading Retailers from Competitors Since the start of the pandemic, Retail is experienced a once-in-a-generation increase in IT spend due the change in shopping journeys for consumers. This has only continued in growth as we look at 2023 ... Read More
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Over & Out – Retail’s Inventory Distortion Matrix – 2022
Over & Out – Retail’s Inventory Distortion Matrix – 2022 IHL has been tracking the cost of overstocks and out-of-stocks for over 15 years down to the segment and region level. Instead of relying just on what retailers tell us their systems say, IHL interviews consumers to see what is really happeni ... Read More
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mPOS 3.0 (2022 Mobile POS Study)
mPOS 3.0 (2022 Mobile POS Study) Historically, smaller retailers (Tier III) have been the most aggressive adopters of Mobile POS, mainly due to costs, user friendliness, flexibility, and the fact that they are seriously under-served by the leading POS vendors. As a result, in 2021 retailers with les ... Read More
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2022 Asia/Pacific Merchant POS/mPOS Software ISV List With Marketshare
2022 Asia/Pacific Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 140 top POS ISVs (independent software vendors) in the Asia/Pacific POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracle, Or ... Read More
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2022 EMEA Merchant POS/mPOS Software ISV List With Marketshare
2022 EMEA Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 185 top POS ISVs (independent software vendors) in the Europe/Middle East Africa POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracl ... Read More
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2022 North America Merchant POS/mPOS Software ISV List With Marketshare
2022 North America Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 179 top POS ISVs (independent software vendors) in the North American POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracle, ... Read More
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2022 EMEA Retail POS Terminal Market Study
2022 EMEA Retail POS Terminal Market Study Growth was back in 2021 after the COVID slowdown of shipments in 2020. This report comes out at a time of chaos with Russia’s recent invasion of Ukraine. Our 24rd annual EMEA POS report is 65 pages in length, and explores the market climate for EPOS termina ... Read More
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2022 Competitive Market Leaders
2022 Competitive Market Leaders Who is really winning among IT Vendors? Are retailers really shunning Amazon Web Services (AWS). Who are customers increasing business with in 2022? Does that differ by segment? How are solution provider’s customers performing? Which vendors has customers best pos ... Read More
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2022 North American Retail POS Terminal Market Study
2022 North American Retail POS Terminal Market Study Retail sales are coming back, employment is increasing, some retailers are thriving (not just surviving), and POS shipments sharply rebounded in 2021. COVID also brought about some rather drastic changes in retail operations, such as a heightened ... Read More
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Retail’s Once-in-a-Generation Tech Reset
Retail’s Once-in-a-Generation Tech Reset Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these trans ... Read More
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2022 Total Retail Services Market
2022 Total Retail Services Market The IHL Insight MarketView series of research studies build upon all this knowledge and add analyst insight to graphically display vendor positioning, drive for innovation and projected growth. This particular report looks at the overall Retail and Hospitality IT S ... Read More
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Mobile POS Software Vendor Market Share
Mobile POS Software Vendor Market Share Mobile POS Software is one of the fastest growing areas in retail technology, but it is not growing at the same speed in all retail segments or even by the size of retailers. This research tracks the installs and shipments of software licenses in Mobile POS in ... Read More
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The Order Management Software Market – 2021 Version
The Order Management Software Market – 2021 Version Retailers are racing to compete with Amazon and Walmart. And the COVID pandemic only further moved this market forward as consumers continue to expand the channels in which they engage with retailers and restaurants. Companies must get to a single ... Read More
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2021 North America Merchant POS/mPOS Software ISV List With Marketshare
2021 North America Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 175 top POS ISVs (independent software vendors) in the North American POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracle, ... Read More
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2021 EMEA Merchant POS/mPOS Software ISV List With Marketshare
2021 EMEA Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 185 top POS ISVs (independent software vendors) in the Europe/Middle East Africa POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracl ... Read More
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2021 Store Openings/Closings Detailed List
2021 Store Openings/Closings Detailed List This is a detailed list of 945 retailers with 50 or more stores and their store counts, net openings and closings in the retail and restaurant industries. This product is ideal for retailers, property owners, REITs, IT companies and others that are looking ... Read More
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