Worldwide and U.S. IT Outsourcing Services Forecast, 2021–2025

Worldwide and U.S. IT Outsourcing Services Forecast, 2021–2025

This IDC study provides forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2021–2025 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2020–2024 (IDC #US45109420, April 2020)."COVID-19 has made cloud the de facto means by which enterprises will consume IT capabilities, the result of which is driving increased opportunities for managed SPs in providing managed cloud services, though with increased competition from cloud service providers," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Supporting enterprises as the economy gradually attempts to move to a new normal requires that managed SPs work with cloud service provider partners to optimize matrix position and market opportunities; create a business operations center; incorporate an intelligent, unified multicloud management platform; implement a robust governance model; and create centers of excellence and labs."

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Service Providers
Market Forecast
Worldwide IT Outsourcing Services Forecast by Region
U.S. IT Outsourcing Services Spending Forecast
Market and Industry Trends
Market Context
Drivers and Inhibitors
Drivers
Ensuring Agile Business Operations
Optimizing Financial Management
Inhibitors
Loss of Control
Quality of Service
Significant Market Developments
Strategic Messages for Managed SPs
Changing Deal Dynamics of Worldwide Managed Cloud Services for ITO
Changes from Prior Forecast
Market Definition
Exceptions and Exclusions
Methodology
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