Worldwide Enterprise Content Management Applications and Content Sharing and Collaboration Applications Market Shares, 2019: Delivering Agile Content Management in the Cloud

Worldwide Enterprise Content Management Applications and Content Sharing and Collaboration Applications Market Shares, 2019: Delivering Agile Content Management in the Cloud

This IDC study contains estimated vendor shares for the enterprise content management applications and content sharing and collaboration applications markets for 2019. The content sharing and collaboration applications market includes both business and consumer revenue. This document includes commentary on market growth, emerging trends, and actionable advice for technology suppliers. It updates the worldwide software market shares included in Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services. In the past, capture applications were often packaged with enterprise content management solutions. This was reflected in the previous software taxonomy, in which capture applications were defined as a submarket of enterprise content management. In the 2020 software taxonomy, we have defined capture applications as its own functional market, recognizing the category's importance as a standalone solution fueling process automation and governance applications (for more details, see IDC's Worldwide Software Taxonomy, 2020, IDC #US45718419, January 2020). This means that capture applications revenue is no longer included within the enterprise content management applications market revenue. For details on the capture applications market, refer to Worldwide Capture Applications Market Shares, 2019: Continued Transition to Cloud Services."The ubiquity of the cloud and the applicability of artificial intelligence have influenced content management and sharing and collaboration applications to adopt an innovative and agile foundation for digital transformation," according to Marci Maddox, research director, IDC's Enterprise Content Strategies research program. "Organizations of any size can modernize, automate, and revitalize internally and externally facing business processes on their journey to become a digital enterprise."

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