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Worldwide Communications Platform as a Service Forecast, 2024–2028

Publisher IDC
Published May 15, 2024
Length 10 Pages
SKU # IDC18791598

Description

Worldwide Communications Platform as a Service Forecast, 2024–2028


This IDC study presents the forecast of worldwide revenue for the CPaaS market for 2024–2028. "The CPaaS market is significantly growing with vendors offering more API-based offerings integrated with generative AI (GenAI) to improve customer engagement," according to Naga Avinash, research manager, Cloud Communications and Datacenter Services at IDC.

Please Note: Extended description available upon request.

Table of Contents

10 Pages
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Adoption of Network APIs
Potential of GenAI
Inhibitors
Impact of Inflation and Geopolitical Issues
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Related Research

Pricing

Currency Rates
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