Western Europe Public Cloud System and Service Management Software Market Shares Update, 1H19: One Clear Leader in This Fast-Growing Segment

Western Europe Public Cloud System and Service Management Software Market Shares Update, 1H19: One Clear Leader in This Fast-Growing Segment

This IDC Market Share discusses trends and vendor dynamics in the public cloud system and service management market in Western Europe. "The public cloud SSM market is rapidly growing and set to complete effectively with the software market. ServiceNow is holding a lion's share in the biggest segment — ITSM. ServiceNow is also dominating the ITACM market and is expected to grow even more in the coming years. Competing vendors need to focus on emerging segments such as ITACM and ITOM. ITOM capabilities could be an asset for vendors that want to shape the public cloud SSM market," said Carla Arend, program director, IDC European Cloud and Multicloud Research.

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
ServiceNow
Datadog
BMC
Dynatrace
Market Context
Significant Market Developments
Methodology
Market Definition
IT Operations Management
IT Automation and Configuration Management
IT Service Management
Related Research

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