Market Research Logo

Unified Communications Migrates to the Cloud: Implications for the Network

Unified Communications Migrates to the Cloud: Implications for the Network
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, and efforts to raise employee productivity and eventually the customer experience."Demand from enterprises is rising for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging and efforts to raise employee productivity and eventually the customer experience. IDC believes that communication and collaboration apps are becoming increasingly important to enterprises globally, with cloud-based solutions, either as standalone or complementary hybrid solutions, increasingly taking center stage," says Shiv Putcha, contributing analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Enterprises Are Embracing the Cloud for Collaboration
Messaging Is Emerging as the Center of Gravity for Productivity
The Rising Importance of Cloud-Based Relative to On-Premise Solutions
Enterprise Mobility Is Driving Cloud-Based UC
Enterprises Have a Host of Use Cases and Fragmented UC&C Deployments
Team Messaging Is a Major Driver for UCaaS
Integration of UC with Workflow and Productivity Tools Is Rising
Benefits of Cloud-Based Collaboration Platforms
advice for the services provider
Enterprises Need a Road Map for UCaaS Migration
Enterprises Should Prepare for Challenges in Adoption
Enterprises Would Benefit from a One-Stop Technology Partner
Conclusion
Learn More
Related Research
Synopsis

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report