Five Things to Watch in UC&C for 2022
This IDC Market Perspective provides insight for technology buyers into five key areas that we feel will impact the worldwide unified communications and collaboration (UC&C) market in 2022 and beyond. "Expectations for the second half of 2021 were that many employees would return to the office, but the ongoing COVID-19 pandemic produced new variants that forced organizations to keep their employees mostly working from home. This continues into 2022," said Rich Costello, senior research analyst, Unified Communications and Collaboration at IDC. "Meanwhile, the UC&C market and technologies continue to adapt and grow to meet these new work realities."
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