Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems

Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems

This IDC Market Perspective presents discussions between IDC and Central Nervous System top executives during the Q&A session at the virtual Executive Session of the Software Channel Leadership Council on June 8, 2022. Acumatica partner Central Nervous System is a small, Vancouver-based business that has developed a services-as-a-subscription business model incorporating project-based services into a subscription offering for customers. This discussion with President Paul MacKenzie and Partner Sean Fitzsimmons showcases how and why the partner developed this business model."Serving the SMB market requires partners to shift business models to support customer value and partner growth. What Central Nervous Systems, and other partners, is doing is a bold step to realizing ongoing subscription revenue," Paul Edwards, director, IDC Software Channels & Ecosystems.

Please Note: Extended description available upon request.

Executive Snapshot
New Market Developments and Dynamics
Transforming to a Services-as-a-Subscription Business Model
Services-as-a-Subscription Defined
Fail Faster
The Customer Life Cycle
Intellectual Property
Structured Contracts and the Right Resources
Vendor Requirements
Advice for the Services Provider
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