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ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa

Publisher IDC
Published Jun 18, 2024
Length 5 Pages
SKU # IDC18912476

Description

ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa


This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East and Africa. It highlights ServiceNow's innovation strategy, emphasizing the strategic use of generative AI to enhance operational efficiency and productivity. The document also explores ServiceNow's expansion in the region, its partnership with Microsoft, and the benefits this will bring for its partner ecosystem and customers, including access to innovative products and a broader partner network.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
Impact on the Middle East and Africa Region
Impact on ServiceNow's Partner Ecosystem
Impact on ServiceNow's Customers (Current and Future)
Access to Innovative Products and Services
Access to More Partners
Conclusion
Learn More
Related Research
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