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Saudi Arabia Cloud, Hosted, Managed, and Outsourced Services Market 2013 Analysis and 2014–2018 Forecast

Saudi Arabia Cloud, Hosted, Managed, and Outsourced Services Market 2013 Analysis and 2014–2018 Forecast

This IDC study presents an assessment of the Saudi cloud, hosted, managed, and outsourced services market in 2013. The study contains details on market sizing, summarizes the major impacts indicated by IDC's qualitative surveys of end users conducted in Q2 2014, and presents forecasts for the market categories for the next five years (2014—2018).

The study answers the following questions:

  • What are IDC's forecasts for spending on managed, cloud, and outsourced services in Saudi Arabia?
  • What are the assumptions behind IDC's forecast numbers? What impact have these assumptions had on IDC's market forecasts?
  • What are the latest trends in managed services, cloud, and datacenter services delivery in Saudi Arabia?
  • Which datacenter services foundation markets are the most important? What is the current spending focus?
  • Who are the market leaders based on revenue, and what are their strengths, weaknesses, and strategies for the future?
  • Which industry sectors are the most important sources of demand for IT datacenter services? What are the future trends likely to be in this area?

"As Saudi companies move up the ICT value chain, service providers will play an important role in aligning these companies' IT strategies and business goals. Organizations in different verticals are seeking to engage with providers that have a deeper understanding of their business needs and that can come up with custom solutions. The implementation of 3rd Platform solutions, including big data and cloud, will require a certain amount of handholding in the short term. Keeping in mind the increasing price sensitivity of Saudi companies, it is critical for service providers to maintain the right balance between cost and quality in order to stay ahead of their rivals." — Senior Research Analyst Uzair Mujtaba, IT Services and Software, IDC Saudi Arabia

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Methodology
Situation Overview
Hosted, Managed, and Outsourced Services
Background and Description of Hosted, Managed, and Outsourced Services
Overview of Hosted, Managed, and Outsourced Services
Growing Acceptance of the Concept of Outsourcing
Increased Complexity of IT Systems and IT Skills Shortage
Increased Availability of Local Datacenters and New Service Providers
Focus on Operational Efficiency and Quality
Cloud Services
Background and Description of Cloud Services
Increased Provider Activity
Rising Acceptance of Cloud Services
Issues Affecting Cloud
The Impact of Cloud Computing on the IT Industry
Cloud Computing in CIO Priorities
Partner Relationship
Telco Strategies for Cloud
Skills Challenge
Impact on Traditional IT Services
Key Verticals Contributing to Growth
Cloud, Outsourcing, Managed, and Datacenter Services
Government
Banking and Financial Services
Telecommunications
Competitive Landscape and Market Share Analysis
Cloud, Hosted, Managed, and Outsourced Services Competitive Landscape — Key Players
Detasad
Mobily
Advanced Electronics Company
Jeraisy Computer & Communication Services
Future Outlook
Forecast and Assumptions
Market Context
Essential Guidance
Growing Demand for Third-Party Delivered Services
Addressing Security Concerns
Expanding Service Delivery Capabilities
Highlighting the TCO / ROI Impact of Different Services
Learn More
Related Research
Definitions
Hosted, Managed, and Outsourced Services
Hosting Infrastructure Services
"Traditional" Hosting Infrastructure Services
Cloud Hosting Infrastructure Services
Colocation
Application Services Provided from a Datacenter
Application Management Services Provided from a Datacenter (Hosted Applications on Dedicated Infrastructure)
Hosted Application Management (HAM) Services
Software as a Service and Cloud Software
IS Outsourcing
Cloud Services
Eight Cloud Services Key Attributes
More Detail on Public and Private Cloud Service Deployment Models
Private Cloud Services Key Attributes (Points of Note)
Synopsis
Table: Saudi Arabia Total Outsourcing Market Size (US$M) and Forecast by Sub-Markets, 2013—2018
Table: Extraction Markets — Datacenter Management Services and Managed Business Continuity / Disaster Recovery
Table: Cloud Services Forecast by Delivery Model in Saudi Arabia, 2014—2018
Table: Overview of Public Cloud Applications Spending by Functional Market (Operational Management Only) in Saudi Arabia, 2013
Table: Vendor Revenue (US$M) from Public Cloud Applications (Including Operational Management and Professional Services) in Saudi Arabia, 2013
Table: Vendor Revenue (US$M) from Public Cloud IaaS (Including Operational Management and Professional Services) in Saudi Arabia, 2013
Table: SWOT Analysis of Detasad
Table: SWOT Analysis of Mobily
Table: SWOT of Advanced Electronics Company
Table: SWOT of Jeraisy Computer and Communication Services
Table: Top 3 Assumptions for the IT Services Market in Saudi Arabia, 2014—2018
Table: Key Forecast Assumptions for the Cloud, Hosted, Managed & Outsourced Services Market in Saudi Arabia, 2014–2018
Table: Key Cloud Services Attributes
Figure: Comparison of Holistic Outsourcing and Managed and Datacenter Services
Figure: Public Cloud Services Forecast by Layer (Operational Management Only) in Saudi Arabia, 2014—2018
Figure: Forecast by Cloud Delivery Model (Operational Management Only) in Saudi Arabia 2014—2018
Figure: Private Cloud Computing Spending Split by Professional Services and Fees in Saudi Arabia, 2013
Figure: Vertical Share for IS Outsourcing, Managed, and Datacenter Services, Saudi Arabia 2013
Figure: Private and Public Cloud Spending by Vertical Market in Saudi Arabia, 2013
Figure: Top 5 Vendors (Demand) in Combined Outsourcing and Datacenter Services Market in Saudi Arabia in 2013
Figure: Application Management Outsourcing Foundation Market Vendor Shares in Saudi Arabia by IT Services Revenue (US$M), 2013
Figure: Information System Outsourcing Foundation Market Vendor Shares in Saudi Arabia by IT Services Revenue (US$M), 2013
Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in Saudi Arabia by IT Services Revenue (US$M), 2013
Figure: Hosted Application Management Foundation Market Vendor Shares in Saudi Arabia by IT Services Revenue (US$M), 2013
Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in Saudi Arabia by IT Services Revenue (US$M), 2013
Figure: Cloud Services Deployment Models

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