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Retail Experiential Operations Strategies: Trends from NRF 2025

Publisher IDC
Published Mar 06, 2025
Length 5 Pages
SKU # IDC19749803

Description

This IDC Market Note summarizes the key themes that emerged from NRF Retail's Big Show 2025, including loss prevention, optimized store operations, and employee empowerment; it provides an overview of solutions that leverage computer vision, RFID, and AI-driven insights, as showcased by technology providers at the event; and it reflects on key takeaways from the event, including the importance of a unified approach for store operations management, enhanced efficiency, and improved employee experience. "With retailers pushing for operational efficiency and seamless omnichannel customer journeys, consistency of execution has become non-negotiable. Store operations management, employee empowerment, and task management are essential for flawless execution. Clean and well-organized data unlocks the transformative potential of GenAI, from enhancing employee experience to tackling shrinkage." — Research Manager Filippo Battaini, IDC Retail Insights

Table of Contents

5 Pages

Executive Snapshot

In This Market Note

Loss Prevention

Store Operations

Employee Empowerment

IDC's Point of View

Learn More

Related Research

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