U.S. Residential Landline Voice Services Forecast, 2016–2020

U.S. Residential Landline Voice Services Forecast, 2016–2020

This IDC study forecasts the market for consumer wireline voice communications in the United States over a five-year period ending in 2020. This study provides subscriber and revenue forecasts for landline voice services. It also examines key trends impacting the consumer voice market including wireline displacement, regulation, and the rise of new, disruptive OTT VoIP services."The traditional landline consumer voice services continue to shrink as consumers replace their home phone with wireless phones and OTT VoIP services such as magicJack, Skype, and Ooma. Yet, even though most telcos continue to post voice line losses, many cable operators are still adding consumer voice connections, although at a dramatically slower pace than before. As a result, IDC forecasts nearly 65 million U.S. consumers will still have a landline home phone at the end of 2016, suggesting that the landline displacement phenomenon has softened slightly as the majority of consumers likely to displace their landline phone have already done so." — Amy Lind, research manager, United States Consumer Multiplay and Broadband Services

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Survey Data
Market Context
Drivers and Inhibitors
VoIP and Regulation
Reliability and Coverage Concerns About Mobile Services
Landline Displacement
Significant Market Developments
Changes from Prior Forecast
Market Definition
Related Research

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