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Outsourcing in an As-a-Service World: Implications of Cloud Services on Staffing

Outsourcing in an As-a-Service World: Implications of Cloud Services on Staffing

This IDC Perspective is one of a four-part series and examines the changes in the outsourcing model that will change as a result of cloud computing and cloud services. IDC worked with the Centre for Outsourcing Research and Education to assess this hypothesis, in terms of impact on people, pricing and costs, security and governance, and automation of service delivery."Staffing the right skills is often a challenge with the evolution of newer technologies in the industry. Cloud-related positions with specific skill areas around architecture and migration appear to be a challenge in the Canadian market," according to Vijay Kumar, senior analyst, Industry and Business Solutions. "The historical distinction of in-house and outsourced is going to dissolve in the 'As a Service' world, and outsourcing will be a key method to address cloud staffing challenges."

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Staffing Implications
Cloud Impact on IT Staffing
Staffing for Cloud
Retraining Existing IT Staff
Skills Gap in Cloud
Cloud Usage Weakens Business-Specific IT
Cloud Services Versus Internal IT
Staffing, Innovation, and Governance
IT Governance and Innovation
IT Organizations and Customer Centricity
IT and LOB Collaboration
Service Provider Use of Cloud Services
IDC's Point of view
Learn More
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