Nordic Services Forecast, 2016–2020

Nordic Services Forecast, 2016–2020

This IDC study forecasts the market in the 4 Nordic countries and 14 services segments. It shows a shift from outsourcing to project services and demonstrates the impact of the 3rd Platform and digital transformation in its broadest sense — cloud, mobility, Big Data/analytics, social, the Internet of Things (IoT), customer experience, cognitive computing, and other digital accelerators. These will change the services market during the period. Note: This forecast was written just after the Brexit referendum, but the actual forecast numbers have not been changed as it is still too early to make any certain changes.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
LOB-Led Digital Transformation and UX Focus
"All Things Digital" Captures the Organization's Leadership
Cloud Adoption
Skills Demand
Significant Market Developments
Business-Driven Digital Transformation
Impact on Foundation Markets
Traditional Technology Outsourcing Declines as Offshoring and New Technologies Take Over
Impact of the Brexit Referendum and the U.K.'s Exit from the EU on the Nordics
Looking Forward: Three Main Scenarios
Changes from Prior Forecast
Market Definition
Foundation Market Definitions
Business Consulting
IT Consulting
Systems Integration
Network Consulting and Integration
Custom Application Development
Business Process Outsourcing
Application Management
Hosted Application Management
IT Outsourcing
Network and Endpoint Outsourcing Services
Hosting Infrastructure Services
Hardware Deploy and Support
Software Deploy and Support
IT Education and Training
Currency Fluctuations and Use of Exchange Rates
Data Collection
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