Managed SPs: Need for Inventory Management to Optimize Managed Cloud Services
Description
This IDC Market Perspective discusses how inventory management should be a central building block in provisioning managed cloud services. Factors driving managed SPs to adopt more robust inventory management extend beyond the need to deliver greater agility, resiliency, and operational excellence. They also reflect growing dissatisfaction with managed SPs that contribute to higher costs, longer timetomarket and development cycles, misaligned service delivery, missed SLAs, and the deterioration of product innovation and leadership."Meeting critical business and IT objectives and overcoming key obstacles in organizational use of managed cloud services requires managed SPs to invest heavily in building a robust, end-to-end inventory management system that is utilized as part of an integrated digital services supply chain. Investments that managed SPs must make involve creating an end-to-end inventory management system, incorporating inventory management as part of an integrated digital services supply chain, implementing a robust governance structure, utilizing best practices from manufacturing, developing new metrics for measuring effectiveness, emphasizing use of empirical information and data, and leveraging AI with inventory management.” — Program VP David Tapper, Outsourcing and Managed Cloud Services, IDC
Table of Contents
19 Pages
Executive Snapshot
New Market Developments and Dynamics
Executive Summary
Significance of Inventory Management for Managed Cloud Services
Shifting the Curve of Adoption
Moving to Empirically Driven Managed Cloud Services
ART of Being a Cloud Service Provider: Integrated Digital Services Supply Chain and Need for Inventory Management
Inventory Management Building Blocks for Managed Cloud Services
Lifecycle Management with Managed Cloud Services
System-Centric Management with Managed Cloud Services
Matrix Management and Multicloud Operations with Managed Cloud Services
End-to-End Inventory Management with Managed Cloud Services
Air Traffic Control: Business Operations Center and Multicloud Management Platform
Role of a Business Operations Center
Role of A Multicloud Management Platform with Inventory Management
Criticality of AI as Part of Inventory Management
Creating New Metrics in Measuring Managed Cloud Services
Advice for the Service Providers
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