This IDC study forecast for DC services market by carriers and pure-play DC service providers from 2017 to 2021. The prominence of global players is becoming more apparent in the carrier and pure-play DC service provider DC services market and it is time for structural changes to be implemented. Also, with the emergence of the digital transformation (DX) era, system of engagement (SoE) spending is estimated to rise in the future. “One of the best strategies for DC service providers is to expand sales by acquiring rapidly growing customers through DX and retain their loyalty. Fast growing customers seek infrastructure that offers scalability without delay in accordance with business expansion. DC service providers, therefore, need to emphasize the scalability of services,” says Yoko Ono, senior market analyst, Communications, IDC Japan.
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