Category: Internet Applications
Internet Applications market research reports by IDC
-
Key Takeaways for CX and Loyalty from NRF 2025: Retail's Big Show
This IDC Perspective discusses key takeaways during NRF 2025: Retail's Big Show. The event highlighted the transformative potential of AI in retail, emphasizing its role in enhancing customer experience through personalized, seamless interactions across digital and physical channels. Retailers are f ... Read More
-
The Impact of AI on Printing Volumes in Europe: Accelerating Efficiency, Digitalization, and Workflow Automation
This IDC Market Note discusses how the increasing adoption and integration of AI will impact printing volumes in office and home environments. ... Read More
-
NRF 2025 Supply Chain Top Takeaways
This IDC Perspective analyzes the proceedings at the NRF 2025 Supply Chain conference and highlights the pervasive role of AI, particularly GenAI and agentic AI, in optimizing retail supply chains, improving decision-making, and better serving the end consumer. Key takeaways include the integration ... Read More
-
The Digital Operational Resilience Act: What Does It Mean for Asia/Pacific Financial Institutions?
This IDC Perspective examines the Digital Operational Resilience Act (DORA) and its implications for Asia/Pacific FIs as they navigate evolving regulatory landscapes. Although DORA is a European Union (EU)–specific regulation, its principles are influencing Asia/Pacific regulators, particularly in I ... Read More
-
AI-Ready Digital Infrastructure Vendor Profile: ST Telemedia Global Data Centres
This IDC Vendor Profile examines STT GDC as a datacenter colocation provider and focuses on its support for AI infrastructure. STT GDC offers AI-ready infrastructure to meet the growing demands of AI workloads, enabling enterprises to deploy high-performance computing (HPC) applications. One of its ... Read More
-
Consumer GenAI Market Evolution: Five Things to Watch in 2025
This IDC Market Perspective looks at five trends to watch in the consumer generative artificial intelligence (GenAI) market in 2025. As the market evolves, the changing ways in which consumers engage with GenAI and how platforms, apps, and services are positioned will highlight ways in which vendors ... Read More
-
Vishal Rao Will Lead Both Trellix and Skyhigh Security — Marking Yet Another Strategic Shift for These Companies
This IDC Market Note provides a summary and analysis of the appointment of Vishal Rao as CEO of Trellix. In January 2025, Vishal Rao was appointed as the CEO of Trellix while continuing to lead Skyhigh Security. This marks another strategic shift for these companies in just a few short years. Despit ... Read More
-
Customer Identity: The Foundation for AI-Infused Retail Banking Growth
This IDC Perspective discusses retail banking that is rapidly evolving, with AI-powered personalization becoming essential for customer engagement and growth. However, fragmented identity systems create friction, weaken security, and limit AI's ability to deliver seamless and compliant experiences. ... Read More
-
New Tech Foundations Are Essential to Achieve Today's Vision of Connected, Intelligent Omni-Channel Retailing
This IDC Market Note summarizes key themes emerging from NRF 2025, including the importance of modernized infrastructure and data strategies to execute AI-fueled data-driven retailing, the use of AI security and loss prevention, and elevating checkout to meet new customer expectations."Seeing new in ... Read More
-
Value Creation Opportunities in Multi-Step B2B Sales via Digital Commerce
This IDC Perspective analyzes multi-step B2B sales, highlighting the rapidly evolving landscape of complex distribution networks, value-added resellers, and partner relationships. This document explores the key trends driving transformation as well as value creation opportunities in multi-step B2B s ... Read More
-
France: How to Crack the Toughest Digital Sovereignty Market
The IDC Perspective on Digital Sovereignty in France highlights the country's emphasis on digital self-determination, particularly in the context of cloud adoption and data security. France's historical focus on sovereignty, reinforced by recent geopolitical and cybersecurity concerns, has led to st ... Read More
-
CyberArk Acquires Zilla Security: The Future of Automated Life-Cycle Management for Identity, Access, and Governance Has Arrived
This IDC Market Note discusses the announcement regarding CyberArk’s acquisition of Zilla Security. CyberArk’s acquisition of Zilla Security enhances its identity security capabilities by integrating automated identity governance and administration (IGA). This move aims to improve visibility, effici ... Read More
-
Japan Public IT Cloud Services Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan public cloud services market based on information collected by the end of January 2025.Public cloud services have become widespread in the Japan market, and their uses are expanding from improving IT/operational efficie ... Read More
-
Artificial Intelligence for Commerce Strategy: Evolution from Symbolic Logic Workflows to Agentic AI
This IDC Perspective provides IT buyers with a high-level summary of the evolution of AI as well as concrete recommendations for easing resistance to agentic AI adoption across their organizations. AI's role in digital commerce is rapidly evolving, moving beyond traditional automation into agentic A ... Read More
-
AI Agent Use Case: Mortgage Prequalification
This IDC Perspective discusses the use case of AI agents in mortgage prequalification. Just as institutions were working through the introduction of generative AI into their technology and business environments, along come AI agents and agentic AI to add complexity to the planning and investment pro ... Read More
-
Emerging Trends in the IoT Cellular Connectivity Market for 2025
This IDC Market Perspective examines the key trends that will impact on the IoT cellular connectivity market in 2025."2025 will redefine IoT connectivity with eSIM, 5G RedCap, and satellite networks, transforming global coverage and unlocking new opportunities for enterprises worldwide," says Pahul ... Read More
-
Next-Gen Partners: PCG Builds Highly Committed Public Cloud Partner for European Customers
This IDC Market Note profiles Public Cloud Group (PCG), a European partner that is customer-centric but focuses purely on public cloud solutions. PCG has deep partnerships with Google Cloud, AWS, and Microsoft Azure, but it operates each as separate business units to retain strategic commitment with ... Read More
-
Top 5 Trends for Enterprise Mobile Devices in 2025
This IDC Market Perspective examines the key trends that will impact the enterprise mobile device market in 2025. As businesses head into 2025, the important lessons learned around mobile AI, corporate-liable devices, and mobile device as a service will drive the trends that we expect to see in this ... Read More
-
CDN Update: Transformation into Edge Delivery Services
This IDC Perspective discusses the ongoing transformation of CDN providers toward edge delivery services. It presents the opportunities ahead for these providers to capitalize on this emerging growth market. It provides guidelines for enterprises to help them decide on which service providers align ... Read More
-
IDC’s Global CIO Advisory Board — Navigating Agentic AI: Current Approach and Strategies
This IDC Perspective summarizes IDC’s Global CIO Advisory Board session, which took place in January 2025, on current approach and strategies for agentic AI.“As CIOs prepare for the adoption and scaling of agentic AI, and business leaders articulate the outcomes, tech vendors are expected to further ... Read More
-
Understanding Partner Developments and Opportunities: Highlights from IDC's 1Q25 Partner Advisory Board Session
This IDC Market Perspective summarizes discussions among participants at IDC's quarterly Partner Advisory Board session in February 2025. During the discussions, partners from EMEA, representing a variety of vendors, shared insights into customer trends and buying behaviors as well as the market dyn ... Read More
-
IDC PeerScape: Best Practices in Data Intelligence
This IDC PeerScape highlights strategies for implementing data intelligence platform software, emphasizing starting small, gaining executive sponsorship, involving cross-functional teams, prioritizing training, and maintaining data quality. The document underscores the importance of strategic scopin ... Read More
-
Consumer GenAI and Social Media Integration
This IDC Market Perspective looks at how social media has been a key contributor to the growth of the consumer generative artificial intelligence (GenAI) market. Meta AI reaches hundreds of millions of consumers through Facebook, Instagram, Messenger, and WhatsApp, and xAI’s Grok is key component of ... Read More
-
AI-Powered Retail — Central Retail Corporation's Approach to Personalization, Efficiency, and Growth
This IDC case study explores how Central Retail Corporation (CRC) is using AI and digital partnerships to scale innovation while maintaining operational efficiency. By implementing an AI-powered customer data platform, hyper-personalization strategies, and application programming interface (API)–dri ... Read More
-
IDC PlanScape: An Agentic AI Guide for Smart Cities
This IDC PlanScape examines how different types of AI agents, working separately or as a fleet of AI agents, can be effectively deployed in state and local government contexts across areas such as citizen service delivery, case management, 311 services, legislative processes, and policy development ... Read More
Research Assistance
