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IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015

IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015

This IDC study uses the IDC TechScape model to provide an assessment of both industry-specific and industry-agnostic technology adoption supporting the worldwide unified communications and collaboration (UC&C) market. The IDC TechScape is an evaluation model based on a comprehensive framework and a set of parameters that assess a technology's adoption progress relative to one another and to those factors expected to be most conducive to success in a given market over both the short term and the long term.

In breaking technologies into three major adoption categories, transformational, incremental, and opportunistic, the IDC TechScape aspires to provide IT buyers with an industry snapshot as to where specific technologies lie today relative to current industry best practices. In addition, the IDC TechScape identifies technologies likely to become best practices in the future and their current state of adoption maturity relative to each other. Within our discussions of individual technologies, we also identify our analyst's best opinions regarding key momentum factors, highlighted as IDC TechScape Dials, where we rate technologies based on adoption speed, risk, and market interest.

"This is valuable IDC research. In addition to it being end-user focused (CIOs, IT buyers), this IDC TechScape highlights pertinent UC&C technologies in the market today that organizations should be thinking about or already have deployed in their environments. It provides practical guidance and insights for buyers," states Rich Costello, IDC's senior research analyst, Unified Communications and Collaboration.

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Situation Overview
The IDC TechScape
Scope and Domain of the IDC TechScape
IDC TechScape Categories and Definitions
IDC TechScape Technology Descriptions
WebRTC
UC as a Service
UC Virtualization
Mobile UC&C
Enterprise Social Business
Desktop Video
Instant Messaging
Presence
VoIP/IP Telephony
Web Conferencing
Unified Messaging
Audioconferencing
TDM-Based Telephony
UC&C Analytics
Hybrid UC
Hosted UC
Team Collaborative Apps
CEBP
Videoconferencing
Future Outlook
Essential Guidance
Domain-Specific Guidance
General Guidance
Early Adopters
Mainstream Adopters
Cautious Adopters
Learn More
Related Research
Appendix
Interpreting the IDC TechScape Figure
IDC TechScape Methodology
Synopsis
Table: IDC TechScape Technology Markers of Momentum
Figure: IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015
Figure: WebRTC Markers of Momentum
Figure: UC-as-a-Service Markers of Momentum
Figure: UC Virtualization Markers of Momentum
Figure: Mobile UC&C Markers of Momentum
Figure: Enterprise Social Business Markers of Momentum
Figure: Desktop Video Markers of Momentum
Figure: Instant Messaging Markers of Momentum
Figure: Presence Markers of Momentum
Figure: VoIP/IP Telephony Markers of Momentum
Figure: Web Conferencing Markers of Momentum
Figure: Unified Messaging Markers of Momentum
Figure: Audioconferencing Markers of Momentum
Figure: TDM-Based Telephony Markers of Momentum
Figure: UC&C Analytics Markers of Momentum
Figure: Hybrid UC Markers of Momentum
Figure: Hosted UC Markers of Momentum
Figure: Team Collaborative Apps Markers of Momentum
Figure: CEBP Markers of Momentum
Figure: Videoconferencing Markers of Momentum

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