IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022

IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022

This document is designed for SMB decision makers or influencers and their teams who are responsible for the creation and delivery technology-related capabilities aligned with their business priorities. It presents the APJ results of IDC's 2022 Digital SMB MaturityScape Benchmark Survey and should be viewed alongside IDC MaturityScape: The Digital SMB — A Framework for Resiliency (IDC #AP46602321, October 2020). Together, these research documents provide a comprehensive overview of IDC's digital SMB maturity model."Going digital is no longer an option. It is now a business imperative in today's digital-first world. The digital SMB framework serves as a guide for SMBs so that they may know how to organize and invest to attain long-term agility and resiliency. Fundamentally, the digital SMB comprises of five individual and intertwined dimensions namely resilient culture, predictable capital, responsive experiences, agile processes, and dynamic partnerships. Mastering these dimensions requires a skillful execution of strategy, people, process, technology, governance, and data," says Daniel-Zoe Jimenez, associate VP and head of digital transformation and SMB research, IDC Asia/Pacific.

Please Note: Extended description available upon request.


IDC MaturityScape Benchmark Figure
Executive Summary
Analysis of DIGITAL SMB Maturity Benchmark Data
Stages of the Digital SMB Maturity Framework
Ad Hoc: Digital Indifferent
Opportunistic: Digital Novice
Repeatable: Digital Player
Managed: Digital Contender
Optimized: Digital Native
Survey Findings: Maturity Distribution Across Stages
Primary Dimensions of the Digital SMB Maturity Framework
Secondary Dimensions of the Digital SMB Maturity Framework
Survey Findings: Maturity Distribution Across Dimensions
Survey Findings: Overall Maturity Distribution Across Industries
Evaluating Digital SMB Maturity: Survivors and Thrivers
Survey Findings: Comparison of Survivors and Thrivers
Advice for Technology Buyers
Learn More
Related Research
Appendix
Methodology
Survey Respondent Segmentation

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