
IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022
Description
IDC MaturityScape Benchmark: Digital SMB in Asia/Pacific (Including Japan), 2022
This document is designed for SMB decision makers or influencers and their teams who are responsible for the creation and delivery technology-related capabilities aligned with their business priorities. It presents the APJ results of IDC's 2022 Digital SMB MaturityScape Benchmark Survey and should be viewed alongside IDC MaturityScape: The Digital SMB — A Framework for Resiliency (IDC #AP46602321, October 2020). Together, these research documents provide a comprehensive overview of IDC's digital SMB maturity model."Going digital is no longer an option. It is now a business imperative in today's digital-first world. The digital SMB framework serves as a guide for SMBs so that they may know how to organize and invest to attain long-term agility and resiliency. Fundamentally, the digital SMB comprises of five individual and intertwined dimensions namely resilient culture, predictable capital, responsive experiences, agile processes, and dynamic partnerships. Mastering these dimensions requires a skillful execution of strategy, people, process, technology, governance, and data," says Daniel-Zoe Jimenez, associate VP and head of digital transformation and SMB research, IDC Asia/Pacific.
Please Note: Extended description available upon request.
This document is designed for SMB decision makers or influencers and their teams who are responsible for the creation and delivery technology-related capabilities aligned with their business priorities. It presents the APJ results of IDC's 2022 Digital SMB MaturityScape Benchmark Survey and should be viewed alongside IDC MaturityScape: The Digital SMB — A Framework for Resiliency (IDC #AP46602321, October 2020). Together, these research documents provide a comprehensive overview of IDC's digital SMB maturity model."Going digital is no longer an option. It is now a business imperative in today's digital-first world. The digital SMB framework serves as a guide for SMBs so that they may know how to organize and invest to attain long-term agility and resiliency. Fundamentally, the digital SMB comprises of five individual and intertwined dimensions namely resilient culture, predictable capital, responsive experiences, agile processes, and dynamic partnerships. Mastering these dimensions requires a skillful execution of strategy, people, process, technology, governance, and data," says Daniel-Zoe Jimenez, associate VP and head of digital transformation and SMB research, IDC Asia/Pacific.
Please Note: Extended description available upon request.
Table of Contents
14 Pages
- IDC MaturityScape Benchmark Figure
- Executive Summary
- Analysis of DIGITAL SMB Maturity Benchmark Data
- Stages of the Digital SMB Maturity Framework
- Ad Hoc: Digital Indifferent
- Opportunistic: Digital Novice
- Repeatable: Digital Player
- Managed: Digital Contender
- Optimized: Digital Native
- Survey Findings: Maturity Distribution Across Stages
- Primary Dimensions of the Digital SMB Maturity Framework
- Secondary Dimensions of the Digital SMB Maturity Framework
- Survey Findings: Maturity Distribution Across Dimensions
- Survey Findings: Overall Maturity Distribution Across Industries
- Evaluating Digital SMB Maturity: Survivors and Thrivers
- Survey Findings: Comparison of Survivors and Thrivers
- Advice for Technology Buyers
- Learn More
- Related Research
- Appendix
- Methodology
- Survey Respondent Segmentation
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