Category: Grocers
Grocers market research reports by IDC
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Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX
Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings ... Read More
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IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line
IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and ... Read More
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Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience
Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience This IDC Perspective illuminates how humanitarian and climate pressures are driving city, state, and national policies driving retailers to reduce food waste. Grocery retaile ... Read More
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These Five Trends Will Allow Grocery Retailers to Ride the Waves of Economic Volatility
These Five Trends Will Allow Grocery Retailers to Ride the Waves of Economic Volatility This IDC Perspective predicts five ways that grocery retailers will accelerate their digital transformation strategies to survive and thrive in rapidly shifting social and economic conditions. Already a narrow ma ... Read More
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IDC PlanScape: Last-Mile Optimization for Grocery
IDC PlanScape: Last-Mile Optimization for Grocery This IDC PlanScape examines last-mile optimization for omni-channel grocery retail."Today, with so many consumers ordering groceries for home delivery, last-mile transportation and logistics have evolved from a cost center to a source of competitive ... Read More
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Why Restaurants and Groceries Ain't Afraid of No Ghost Kitchens: Dark Kitchen Trends and Technology Close Convenience Gap
Why Restaurants and Groceries Ain't Afraid of No Ghost Kitchens: Dark Kitchen Trends and Technology Close Convenience Gap This IDC Perspective examines how ghost kitchen concepts have changed the game for foodservice, creating avenues of opportunity for brands as well as bringing new competitors int ... Read More
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IDC PeerScape: Practices to Enable Food and Grocery Retailers of the Future
IDC PeerScape: Practices to Enable Food and Grocery Retailers of the Future This IDC PeerScape reports the direct experience of food and grocery retailers and identifies five best practices that help them compete in the next normal. Food and grocery retailers need to address the current challenges — ... Read More
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COVID-19 Impact on the Supply Chain: The End of the Beginning
COVID-19 Impact on the Supply Chain: The End of the Beginning This IDC Perspective looks at the continuing impact on, and implications for, the supply chain as a consequence of COVID-19. "Although most discussions about the supply chain have focused on supply disruptions — automotive parts factorie ... Read More
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Necessity Will Drive the Innovation of the Omni-Channel Grocery Store
Necessity Will Drive the Innovation of the Omni-Channel Grocery Store This IDC Perspective outlines how grocery retailers should invest in their businesses to become more adaptable and scalable to service the customer better now and into the future. Investments in technology, business process, strat ... Read More
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Worldwide Customer Data Platform Forecast, 2020–2024: Calm Before the Marketing Cloud Vendor Storm
Worldwide Customer Data Platform Forecast, 2020–2024: Calm Before the Marketing Cloud Vendor Storm This IDC study presents the size and growth for the customer data platform (CDP) market worldwide. "Data is the global food supply for customer experience," said Gerry Murray, director, Marketing and S ... Read More
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Distributed Order Management Powers Customer-Driven Fulfillment for Grocers
Distributed Order Management Powers Customer-Driven Fulfillment for Grocers This IDC Perspective discusses how online shopping and an explosion in grocery fulfillment options have put a microscope on grocery operators' ability to digitally transform to both defend their regional and national market ... Read More
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