European Unified Communications and Collaboration Forecast, 2021–2025
The IDC Market Forecast examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence equipment, team collaborative applications, other collaborative applications, and UCaaS. It also contains breakdowns by business size and key geographies. The study outlines major market trends and provides recommendations for market players."Future growth in UC&C will be driven by cloud-based innovation to make workers more productive. This will include more integration to seamlessly connect to the necessary business apps that provide employees with all the necessary tools at their fingertips. Moreover, employee engagement will also form a key component of future collaboration platforms," said Graham Fruin, senior research analyst, IDC Europe.
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