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European Services Market Forecast, 2023-2028

Publisher IDC
Published Jun 10, 2024
Length 20 Pages
SKU # IDC18893922

Description

European Services Market Forecast, 2023-2028


This IDC Market Forecast provides an analysis of the services market in Central and Eastern Europe (CEE) and Western Europe (WE) in 2023 and forecasts expenditure through 2028. It is based on IDC's Semiannual Services Tracker, which was updated in April 2024. The report contains market size and distribution by 14 foundation markets — 12 IT services markets and two business services markets, including a further split into five business process outsourcing (BPO)-related sub-foundation markets — across CEE and WE countries. It also highlights growth drivers and inhibitors and presents key points for technology suppliers to consider."The European services market remains stable despite a weak macroeconomic environment and geopolitical uncertainty, although it performed behind expectations in 2023. The future of the services market looks dynamic and promising, driven by organizations' appetite for the latest technological advancements in areas such as AI (particularly generative AI) and automation, adoption of cloud services with a growing emphasis on industry-specific cloud platforms, and advanced cybersecurity solutions." — Senior Research Manager Milan Kalal, IDC European Services Group

Please Note: Extended description available upon request.

Table of Contents

20 Pages
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Help Address Short-Term Priorities
Assist Customers with GenAI Initiatives
Amplify Value for the Customer Through Partner Ecosystem Innovation
Develop Innovative Use Cases to Create Awareness Among Organizations
Market Forecast
Macro Market View
Primary Markets
Project-Oriented Services
Managed Services
Support Services
Service Type View
Business Services
IT Services
Subregion View
Western Europe
Central and Eastern Europe
Market Context
Drivers and Inhibitors
Drivers
GenAI and AI
Cloud Computing
Inhibitors
Economy
Talent Shortage
Significant Market Developments
GenAI
Cloud-Native Application Development
Changes from Prior Forecast
Market Definition
Foundation Market Definitions
Business Consulting
IT Consulting
Systems Integration
Network Consulting
Network Integration
Custom Application Development
Business Process Outsourcing
Application Management
Hosted Application Management
IT Outsourcing
Network and Endpoint Outsourcing Services
Hosting Infrastructure Services
Hardware Deploy and Support
Software Deploy and Support
IT Education and Training
Methodology
Currency Fluctuations and Use of Exchange Rates
Data Collection
Related Research
How Do Licenses Work?
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