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European Services Forecast, 2015-2020

European Services Forecast, 2015-2020

This IDC study forecasts the market in 16 countries and 14 services segments. It shows a shift from outsourcing to project services and demonstrates the impact of the 3rd Platform and digital transformation in its broadest sense — cloud, mobility, Big Data/analytics, social, the Internet of Things (IoT), customer experience, cognitive computing, and other digital accelerators. These will change the services market during the period.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
European Country Markets
Market Context
Drivers and Inhibitors
Drivers
LOB-Led Digital Transformation and UX Focus
"All Things Digital" Captures the Organization's Leadership
Cloud Adoption
Inhibitors
Economy
Skills Demand
Significant Market Developments
Business-Driven Digital Transformation
Impact on Foundation Markets
Traditional Technology Outsourcing Declines as Offshoring and New Technologies Take Over
Security and Regulatory Environment in Europe
Changes from Prior Forecast
Foundation Market Changes
Market Definition
Foundation Market Definitions
Business Consulting
IT Consulting
Systems Integration
Network Consulting and Integration
Custom Application Development
Business Process Outsourcing
Application Management
Hosted Application Management
IT Outsourcing
Network and Endpoint Outsourcing Services
Hosting Infrastructure Services
Hardware Deploy and Support
Software Deploy and Support
IT Education and Training
Methodology
Currency Fluctuations and Use of Exchange Rates
Data Collection
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