EMEA Enterprise Communications and Collaboration Forecast, 2017–2022
This document provides a holistic view of the enterprise communications and collaboration market in EMEA, covering fixed data, fixed voice, and UC&C and related technologies. This market showed modest growth in 2017, growing by 0.6% for a total revenue of $87 billion. This trend is set to continue in the coming years, with a projected CAGR of 0.5% for the 2017–2022 period. However, the development will be very different from one segment to another."Providers serving the enterprise communications and collaboration domain should claim their position as key enablers of digital transformation for their customers," said Jan Hein Bakkers, senior research manager in IDC's European Telecoms and Networking team. "They should focus on providing connectivity, communication, and collaboration functionalities that bridge employees, customers, partners, data, and applications regardless of location in order to drive DX success."