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EMC's MyService360: Enhancing the Customer Experience Through Tools and Automation

EMC's MyService360: Enhancing the Customer Experience Through Tools and Automation

This IDC Flash looks at the benefits of connected technologies and the tools and automation that allow for real-time views into the health and support of critical systems. EMC Corp. has updated its offerings to include just such a platform: MyService360 — a cloud-based dashboard that allows IT staff to gain a deeper perspective into the devices that run their mission-critical workloads and helps prevent issues before they start.


In This Flash
Situation Overview
Future Outlook

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