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Nine Cultural Collaboration Accelerators

Nine Cultural Collaboration Accelerators

This IDC Perspective reviews the role that collaboration applications and company culture play in accelerating productivity, customer experience, and employee experience. Collaboration is the interpersonal activities that creates value when we work together. Consumerization of mobile technology and access to applications have also made collaboration applications commonplace. Employees want the same ease of communications and working together in their workplace that they have outside with family and community groups. Businesses have an opportunity to leverage the collaborative mindset, but for them to be successful, it takes cultural accelerators as well as the right technology."Collaboration is not just technical," according to Wayne Kurtzman, IDC research director for Social and Collaboration. "It's the cultural willingness to share content and win as team using the right technologies with an assumption that everyone can add value."

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Introduction
Major Technology Options
Collaboration Is the Evolving Norm
The Challenge: Collaboration Is Not Just Technical
Shared Purpose and Identity
Trust and Openness
Common Context
Mentor and Model
Cross-Silo Membership
Convergent and Divergent Ideas
Negotiation
Meritocracy
Process, Assets, and Workflow
Advice for the Technology Buyer
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Related Research
Synopsis

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