COVID-19 Series: New Zealand Telecoms' Road to Recovery

COVID-19 Series: New Zealand Telecoms' Road to Recovery

This IDC Market Perspective highlights the impacts of the COVID-19 outbreak on telecom services and telecom network markets in New Zealand. We discuss the opportunities that COVID-19 brings to the telco landscape and provide guidance to the industry.“The COVID-19 crisis has illustrated how organisations must accelerate their digital transformation plans, “says Senior Research Manager Monica Collier. “Enterprise organisations are thinking about connectivity resiliency and hybrid solutions for a mix of remote and in-office working. Small to medium businesses have a new sense of urgency for digital, particularly in ecommerce and shifting critical workloads offsite. Telcos, as existing trusted technology providers, have ample opportunity to partner with clients in these spaces and beyond,” she adds.

Please Note: Extended description available upon request.

Executive Snapshot
New Market Developments and Dynamics
The Crisis Impacts
Broadband Usage Settling
Installs and Connection Demand
The Ups and Downs for Wireless Network Providers
Voice Calls Up across Networks
Demand for Enterprise Connectivity and Services
Content Demand Up Except Live Sports
Emerging Impacts in the Economic Slowdown
Service Affordability and Managing Hardship
Overexposure to Hard-Hit Sectors
Telco Spending, Specifically on 5G
Digital Inclusion
Telco Response: Short and Mid-Term Strategies
Immediate Cost Control Measures
Medium-Term Strategies
What's Changed? Accelerated Digital Adoption in a New Hybrid Physical-Digital World
The Pandemic Forced Digital Adoption
Accelerating DX Plans
Think Hybrid
Future of Work
The Pandemic Has Created New Opportunities
Enterprise Investment into Resiliency
Now's the Time for a Digital-First Approach to SMB
Demand for Digital Services
Consumer Focus on Retention and Inclusion
Future Outlook
Advice for the Services Provider & Network Provider
Learn More
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