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B2B Digital Commerce in Industrial Manufacturing — Key Investment Drivers, Trends, and Challenges

Publisher IDC
Published Dec 22, 2025
Length 15 Pages
SKU # IDC20676911

Description

This IDC study analyzes the current maturity of B2B digital commerce in the industrial manufacturing industry. It also reviews the current investment drivers, examines the major challenges related to B2B commerce projects, and provides an outlook on major trends, as well as offering actionable advice for industrial manufacturers on their digital commerce initiatives."As industrial manufacturers place greater emphasis on customer experience, digital commerce is emerging as a critical lever for efficiency, agility, and revenue growth across the value chain. Looking ahead, the expanding role of artificial intelligence in digital commerce — combined with the ongoing shift toward data-driven and service-based business models — will drive the next stage of transformation for industrial manufacturers. However, realizing these benefits requires addressing persistent challenges around integration, implementation complexity, and data governance." — Mark Casidsid, senior research analyst, AI-enabled business commerce, partner relationship, and ecosystem management, IDC

Table of Contents

15 Pages

Executive Snapshot

Situation Overview

Overview

Maturity of B2B Digital Commerce in Industrial Manufacturing

Investment Drivers for B2B Commerce in Industrial Manufacturing

Experience-Driven Commerce

Agility as a Strategic Advantage

Operational Efficiency and Process Optimization

Maximizing Revenues Across the Product Life Cycle

Trends for B2B Commerce in Industrial Manufacturing

AI Is Becoming Ubiquitous in Modern B2B Commerce

The Ecosystems Opportunity for Industrial Manufacturing

The Need for an Agile Technology Stack

Challenges Related to B2B Digital Commerce Projects in Industrial Manufacturing

The Integration Challenge

The Product Data Management Challenge

Other Implementation Challenges to Address

Advice for the Technology Buyer

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Related Research

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