Innovation in Retail Wealth Management 2025

Innovation in Retail Wealth Management 2025

Summary

This report provides a roundup of innovations within the global retail wealth management market, including robo-advice, AI and machine learning, ESG, alternative investments, offshoring, crypto investing, and lending in retail wealth.

The retail wealth management sector is transforming due to technological advancements, regulatory changes, and rising demand for hyper-personalization. AI, machine learning, and digital platforms enhance efficiency, advisory services, and accessibility. Meanwhile, evolving compliance and cross-border investment regulations require firms to prioritize transparency and security. Clients now expect tailored financial solutions, driving wealth managers to leverage data-driven insights for customization. These interconnected trends are reshaping the industry, spurring innovation, and redefining investor engagement. As a result, firms are adapting to stay competitive in an increasingly dynamic and client-centric landscape.

Scope

• Technology-particularly artificial intelligence, machine learning, and digital platforms—is revolutionizing efficiency, advisory capabilities, and accessibility.
• Consumer demand for personalization has pushed firms to adopt advanced technologies and tailored approaches to meet individual client needs. Today’s clients expect financial services that align with their unique goals, risk tolerance, and life stages rather than generic, one-size-fits-all solutions.
• Investments through robo-advisors declined in 2023 and 2024 as algorithmic strategies struggled in uncertain and volatile market conditions.

• Understand key technology, business models, and channel trends being used to reach out to retail investors.
• Access the latest consumer survey data on evolving channel behavior, provider preferences, and product holdings.
• Identify the leading digital transformation efforts based on cost income and customer satisfaction metrics.
• Access firm-level/case study insights on leading players within retail wealth management.