Market Research Logo

Changing Trends in Business Travel Booking in 2017-2018

Changing Trends in Business Travel Booking in 2017-2018

Summary

GlobalData’s Changing Trends in Business Travel Booking in 2017-2018, report examines industry sentiment about the changing trends in business travel booking in 2017-2018. Furthermore, the report seeks to know travelers approach towards business travel, has it been impacted by recent political and economic events, important criteria for business travel booking, and the transport preferences and expenses incurred for business travel in 2017-2018.

Over the past 12 months, business travel by air towards China and the United States has increased as a result of increased need to travel to that market. Recently the introduction of long-haul flights being offered by low cost carriers has not impacted the work travel plans of the respondents. Off the travelers when navigating around their destination for business trip, 36% of female respondents opt for public transport as compared to 21% of male respondents. When booking an overnight stay for business, the majority of the business travelers identify free Wi-Fi in rooms as an important consideration and the majority of them use physical copies to track their expenses when travelling for business.

What else does this report offer?

  • Most countries traveled by air on business: Analyses the countries traveled by air on business and how has this changed versus the previous 12 months
  • Recent political and economic events and its impact on business travel plans: Evaluates if the recent Introduction of long-haul flights has impacted the work travel plans of travelers or not
  • Mode of transport used: Identifies the mode of transport used while navigating around business destinations by business travelers
  • Booking an overnight stay for business: Highlights which are the important factors travelers look out for while booking an overnight stay for business
  • Business expense tracking: Identifies the most commonly used mode of tracking expenses by travelers when travelling for business
  • Frequency of corporate retreats by business travelers: Identifies how frequently business travelers visit residential stays / retreats
Scope
  • When flying long-haul, 43% of respondents try to spend a few days at their destination, not working
  • Overall, work travel plans have not been affected by the introduction of long-haul flights being offered by low-cost carriers
  • In total, 26% of respondents in the age group 55-64 years stated that their business travel has been negatively impacted by recent political and economic events
  • When booking an overnight stay for business, 79% of respondents identify free Wi-Fi in rooms as important consideration
Reasons to buy
  • Helps travel agencies/organizations in understanding the travel patterns of business travelers and devise their business plans accordingly
  • Helps to alter the investment allocation by understanding travelers approach towards traveling to various countries; has it increased, remained the same or decreased
  • Organizations will be supported in business expansion decisions by providing information about transport preferences and expenses incurred by travelers on business tours
  • Helps organizations to make effective business strategy decisions by knowing the travelers opinions on recent political and economic events, and if it has hampered the travel plans


  • Introduction
    • Respondent Profile
    • Key Findings
  • Countries traveled by air on business
    • Travel towards China and the United States has increased the most
    • In the past 12 months, business travel towards Canada and United Arab Emirates has increased as a result of improved transport links
    • Business travel towards Philippines and Kenya over the past 12 months has witnessed a decrease due to reduced need to travel to that market
  • Recent political and economic events and their impact on business travel plans
    • Globally, work travel plans have not been affected by the introduction of long-haul flights being offered by low cost carriers
    • When flying long-haul, 43% of respondents try to spend a few days at their destination, not working
    • The majority of respondents state that their business travel has not been impacted by recent political and economic events
    • In total, 26% of respondents in the age group 55-64 years stated that their business travel has had a negative knock-on impact by recent political and economic events
    • Regardless of gender, the majority male and female respondents quoted that their business travel plans were not affected by recent political and economic events
    • Respondents with annual income of more than US$150,000 have had the biggest impact (be it positive or negative) on business travel plans
  • Mode of transport used by business travelers
    • Globally, 39% of travelers would use a traditional driven car when navigating their destination
    • Most 18-24 year olds use public transport or peer driven car when navigating around their destination
    • When navigating around their destination, 36% of female respondents opt for public transport as compared to 21% of male respondents
    • Respondents with annual income of more than US$150,000 opt for traditional driven car when navigating around their destination
  • Important criteria for booking an overnight stay for business
    • When booking an overnight stay for business, 79% of respondents identify free Wi-Fi in rooms as important consideration
      • Table How important do you consider the following when booking an overnight stay for business - (Analysis of overall responses)
    • Respondents with age group 18-64 years identify proximity to final destination as a key factor when booking an overnight stay for business
      • Table How important do you consider the following when booking an overnight stay for business - (Analysis of responses by age who consider `fairly important' and `essential')
    • Regardless of gender, free Wi-Fi in rooms and proximity to final destination are most important factors when booking an overnight stay for business
      • Table How important do you consider the following when booking an overnight stay for business - (Analysis of responses by gender who consider `fairly important' and `essential')
    • Respondents with annual income of more than US$100,000 highlight soundproofed rooms as one of the important factors when booking an overnight stay for business
      • Table How important do you consider the following when booking an overnight stay for business - (Analysis of responses by annual income who consider `fairly important' and `essential')
  • Mode used by travelers to track their expenses
    • Globally, the majority of respondents use physical copies to track their expenses when travelling for business
    • Overall, 67% of female respondents track their expenses using physical copies as compared to 55% of male respondents
    • 35% of respondents with annual income of more than US$150,000 track their business expenses using an app
    • Overall, 61% of respondents are satisfied with their business expenses process
    • Overall, more female respondents are satisfied with the process than their male counterparts
    • 25% of respondents with annual income US$20,000-US$40,000 state that they are unsatisfied and looking to change
  • Frequency of corporate retreats by business travelers
    • 33% of respondents aged 18-24 years go on corporate residential stays / retreats twice a year
    • 16% of male respondents go on corporate residential stays / retreats once in a quarter or more compared to 8% of female respondents
    • Overall, the majority of respondents usually attend conferences
    • Regardless of the age, gender and annual income, conferences are the most preferred corporate retreat attended by responses
      • Table What type of corporate retreat do you usually attend? - (Analysis of responses by age, gender and annual income)
  • Appendix
    • Terminology and definitions
    • Methodology and Sample Size

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report