Category: Internet Applications
Internet Applications market research reports by Frost & Sullivan
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AI Orchestration in CX – Powering Innovation & Transformation
The impact and momentum of artificial intelligence (AI) on the customer experience (CX) industry are profound. It's a rapidly changing environment, enabling a massive wave of innovation across business and industry. Frost & Sullivan clients are actively seeking AI technology expertise and solutions ... Read More
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Growth Opportunities in the Global Combat Cloud for Defense Applications Market
Militaries are turning toward cloud computing for hosting their digital assets in a unified security platform to promote cross-branch collaboration and manage security risks effectively. In this research service, Frost & Sullivan examines current market trends, identifies key cloud service providers ... Read More
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Impact of Generative AI in the Telecom Industry-Assessment of Innovations and Applications
The study explores the transformative effects of generative AI technologies on various facets of the telecom industry. It includes an examination of how AI-driven innovations enhance network optimization, customer service, and operational efficiency; an analysis of AI applications in predictive main ... Read More
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Global AI Megatrends, 2025
AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoption is becoming critical for global businesses to sta ... Read More
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Emerging AI Trends in the Renewable Energy Industry
Growing environmental concerns have intensified the focus on renewable energy. Organizations are making a conscious effort to adopt renewable sources, leading to rapid growth—a trend that is expected to continue. Stakeholders are increasingly turning to artificial intelligence (AI) to enhance both t ... Read More
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North American Consumer Communication Services (CCS) Tracker, Q3 2024
The North American consumer communication services tracker for Q3 2023 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), ... Read More
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Frost Radar™: Smart Building Sensors, 2025
The IoT-enabled smart building sensors market is poised for accelerated growth, driven by transformative technologies, sustainability imperatives, and data-driven automation. Emerging companies are leveraging AI, machine learning, and IoT to develop next-generation smart building sensors that enhanc ... Read More
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Strategic Insights—Intelligent Network Automation
Intelligent network automation is transforming the enterprise network infrastructure and how networks are managed and optimized. Network services industry participants are developing and integrating AI technologies to automate various network operation processes and tasks. Network operation and mana ... Read More
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Advanced Visualization Solutions for Medical Imaging, Global, 2024–2029
The medical imaging industry is undergoing significant changes as it grapples with escalating challenges, including the surge in imaging exams, which leads to increasing workloads for radiologists; complex diagnostic tasks; and a global shortage of trained staff, placing a growing burden on both rad ... Read More
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Strategic Insights of Generative AI and Its Automotive Use Cases
Generative AI (Gen AI) continues to create an impact across industries including automotive. In the next decade, Gen AI is expected to significantly influence automotive value chains, increase efficiency, productivity, and reduce wastes. In the supply chain, it will be used to optimize inventory and ... Read More
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The Future of Multi-access Edge Computing: Decision-makers’ Insights and Strategic Priorities, 2025
Frost & Sullivan's annual survey of IT and business decision-makers, now in its 15th year, aims to understand their perceptions, decisions, and purchasing behaviors. In 2024, Frost & Sullivan introduced a new set of questions focused on multi-access edge computing (MEC) to the yearly survey. The sur ... Read More
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State of the Cloud 2024 - Small Businesses
Small businesses (10-99 employees) perceive the cloud as essential to success. While they lag behind larger enterprises in technology adoption, they plan to invest in technologies such as AI/ML, cloud, and automation to achieve their business goals. In the 2024 Frost & Sullivan Global Cloud Decision ... Read More
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Global State of AI, 2025
Enterprise awareness and adoption of artificial intelligence (AI) have accelerated significantly worldwide. Advances in AI technologies, combined with increased accessibility, are enabling businesses to integrate AI seamlessly into their operations. Nearly 90% of IT and business decision-makers reco ... Read More
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Top 10 Growth Opportunities in Network Services 2025
The network services industry is experiencing significant shifts driven by advancements in Software Defined Networking (SDN), Secure Access Secure Edge (SASE), and managed security services, which are expected to sustain double-digit revenue growth and counterbalance declines in traditional transpor ... Read More
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Frost Radar™: Cloud/Application Runtime Security, 2025
The multilayered architecture of cloud-native applications, involving containers, microservices, and underlying infrastructure, complicates threat detection and incident response. Attacks can move across these layers, starting at the application level, exploiting API or unknown vulnerabilities, and ... Read More
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Frost Radar™: Life Sciences Real-World Evidence Solutions, 2025
The evolving IT landscape has played a transformative role in the field of life sciences, enabling a reliance on real-world evidence (RWE) solutions. With growing competition and the demand for precision in decision-making, pharmaceutical companies, healthcare providers, and technology organizations ... Read More
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CX Leaders Navigate Disruption in a New Era of Customer Contact
The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopo ... Read More
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Global Cloud Meeting and Team Collaboration Market, Forecast to 2029
After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of ... Read More
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Analyst Perspective on Agentic AI
Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autono ... Read More
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Enterprise Mobility Market, Latin America, 2025–2030
The enterprise mobility market focuses on communication services that integrate mobile devices, software applications, and technology services into a company's operations and strategies. The market is categorized into 4 major segments, namely, mobile phone-based services, mobile internet solutions, ... Read More
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Clinical Decision Support System Market, Global, 2024–2030
The increasing focus on effective population health management is prompting healthcare organizations to adopt next-generation clinical decision support tools that drive market growth. Healthcare systems continue to face significant clinical quality and efficiency challenges, leading to a heightened ... Read More
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Mobile World Congress, 2025, Seven Key Takeaways
The convergence of disruptive technologies—particularly Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), fifth-generation wireless (5G), Internet of Things (IoT), and edge computing—drives growth, innovation, and transformational leadership. The Mobile World Congress (MWC) t ... Read More
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US Customs and Border Protection Industry Growth Opportunities
This study outlines the industry outlook for the US Customs and Border Protection. It examines the federal agency's FY 2025 annual budget, its strategic objectives, and new prime contracts awarded in FY 2024 to: 1. Identify industry drivers, restraints, and emerging growth opportunities 2. Detail th ... Read More
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Global AI Maturity Assessment, 2025
Artificial intelligence (AI) has the potential to deliver substantial benefits to both economies and societies. As organizations shift AI technology implementation from the proof-of-concept stage to enterprise deployment, employing an enterprise-wide strategy and roadmap is crucial to prevent delays ... Read More
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CCaaS Expansion or Contraction?
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networ ... Read More
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