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Digital Transformation of Critical Communications for Public Safety in Australia, Forecast to 2022

Digital Transformation of Critical Communications for Public Safety in Australia, Forecast to 2022

Meeting the interoperability and technological needs of first responders, the securitisation of data and network, the emergence of digital trends (5G, IoT, cloud, big data), meeting public expectations and heightened public safety issues (natural disasters and catastrophic incidents) are driving growth in critical communication solutions expenditure in Australia.

However, the lack of standardisation in public safety agencies (PSA) requirements, the absence of mission-critical standards, insufficient training for new technologies and relatively high infrastructure costs hamper growth in this market.

Digital LMR continues to dominate the critical communications market in Australia due to its high mission-critical standards and end-to-end encryption, making it the preferred technology among first responders.

Public Safety Mobile Broadband (PSMB) leveraging LTE technology is expected to grow from 2020 as mission-critical communication standards become commercially available for use by first responders. The Australian Government is currently studying the deployment and spectrum allocation of PSMB networks. While its intention in observing the outcomes of global PSMB approaches, specifically in the US and UK is causing significant delay, it also suggests Australia’s preference to be a market leader in the segment, rather than a first-mover.

Frost & Sullivan expects investment to move towards LTE voice and data services over the forecast period, with the lifespan of existing PMR (Professional Mobile Radio) networks likely to stretch until at least 2028. P25 vendors have largely succeeded in defending their highly profitable market due to the shift from analogue to digital LMR. LMR and LTE devices are expected to be used simultaneously until 2028.

The rising costs associated with existing LMR systems poses significant challenges to PSAs, given the absence of a large pool of LMR vendors in the market hampering economies of scale. However, since LTE is an open standard, more vendors are expected to provide private LTE services to organisations, increasing robust competition in the market.

The public safety segment (law enforcement, ambulance, fire and other emergency services) is anticipated to adopt digital solutions that run on hybrid voice and data networks over the transition period. Simulation tools to support training exercises, identify responders’ locations in real time, remote monitoring of first responders’ tactical actions, and integration of communication systems into personal protective equipment are key investment priorities for first responders.

This research service looks at the technology roadmap for critical communications, the emergence of digital solutions and IoT applications, emerging use cases, the competitive landscape and outlook for the sector.


  • Introduction
    • Benefits of this Analysis for the Public Safety Industry
    • Frost & Sullivan Digital Transformation Framework
    • Digital Transformation Framework-Digital Ecosystem
    • Digital Transformation Framework-Business Functions
    • Digital Transformation Framework-Business Models
  • Executive Summary
    • Key Findings
    • Critical Communications-Evolution of LMR to LTE
    • Critical Communications Market Segment
  • Research Scope and Definitions
    • Research Scope
    • Technology Overview
    • Critical Communications Market-Definitions
  • Critical Communications Market Analysis
    • Public Safety Agencies
    • Critical Communications Technology Investment in Australia-A Snapshot
    • Australian Critical Communications for Public Safety-Revenue Forecast
      • Table Critical Communications for Public Safety: Revenue Forecast, Australia, 2016-2022F
    • Critical Communications Ecosystem
    • Critical Communications Market Drivers
    • Market Drivers-Meeting Interoperability and Technological Needs of First Responders
    • Market Drivers-Security of Data and Networks
    • Market Drivers-Emergence of Digitisation
    • Market Drivers-Meeting Public Expectations
    • Market Drivers-Heightened Public Safety Issues
    • Critical Communications Market Restraints
    • Market Restraints-Lack of Standardisation in PSA Requirements
    • Market Restraints-Absence of Mission-critical Standards
    • Market Restraints-Insufficient Training for New Technologies
    • Market Restraints-High Infrastructure Costs
  • Digital Land Mobile Radios
    • Current Overview of LMR in Australia
    • Shift from Analogue to Digital LMR in Australia
    • Land Mobile Radio Standards
    • Trends Driving Digital Mobile Radio Innovation
    • Digital Land Mobile Radio Features
    • Voice Communications in Digital Land Mobile Radios
    • Gaps in LMR Networks in Australia
  • Long Term Evolution (LTE)
    • LTE Technologies
    • LTE for First Responders
    • 3rd Generation Partnership Project Road to Public Safety
    • LTE Release 13
  • Public Safety Mobile Broadband
    • Critical Communications-Importance of Spectrum
    • Overview of Public Safety Mobile Broadband in Australia
    • First Responders' Use Cases of PSMB and Wireless Data
    • Mobile Broadband System-Radio Access Network (RAN)
    • Public Safety Mobile Broadband-High-Speed Data
    • Public Safety Mobile Broadband
    • Public Safety Mobile Broadband-Emerging Technologies
    • Public Safety Mobile Broadband-Proximity Services (ProSe)
    • Public Safety Mobile Broadband-Network Hardening
    • Public Safety Mobile Broadband-Security and Encryption
    • Public Safety Mobile Broadband-Computer-aided Dispatch
    • Public Safety Mobile Broadband-Service Gaps in Australia
  • Public Safety Mobile Broadband Approaches
    • Public Safety Mobile Broadband-Australian Context
    • Public Safety Mobile Broadband-Dedicated
    • Public Safety Mobile Broadband-Full Coverage Hybrid
    • Public Safety Mobile Broadband-Targeted Coverage Hybrid
    • Public Safety Mobile Broadband-Commercial
    • Public Safety Mobile Broadband-Cost of Approaches
    • Public Safety Mobile Broadband-Dedicated Approach Costs
    • Critical Communications-Spectrum Capacity
    • Analysis of Full Coverage Hybrid Approach in Australia
    • Public Safety Mobile Broadband-Global Approaches
    • Examples of Global Approaches to PSMB
    • Australia Public Safety Network-Telstra LANES(R)
    • Summary of the Public Safety Network
  • Emergence of Digitisation
    • Cloud, 5G, and the Internet of Things
      • Cloud Computing Benefits for PSAs
      • From Cloud to Edge Computing
      • Australian Mobile Carrier Network Overview
      • Evolution of Mobile Networks in Australia
      • Fifth Generation Mobile Network
      • 5G Mobile Network Demand Drivers
      • 5G Mobile Network in Australia
      • 5G Mobile Network Standard Requirements
      • 5G Mobile Network Use Cases
      • 5G Mobile Network Technology Enablers
      • 5G Mobile Network Use Cases
  • The Internet of Things
    • IoT in Australia
    • Road to Digitisation and IoT
    • IoT and Public Safety
    • Growth of IoT Sensors in Public Safety
    • Wearable Technologies for First Responders
    • Wearable Software Apps for First Responders
    • Machine-to-Machine Communications
  • Key Market Participants-Mobile Network Carriers
    • Critical Communications Market in Australia
    • Key Market Participants-Telstra
    • Key Market Participants-SingTel Optus
    • Key Market Participants-Vodafone Hutchison Australia
  • Key Market Participants-Key Network and Equipment Vendors
    • Key Market Participants-Motorola Solutions
    • Key Market Participants-Tait Communications
    • Key Market Participants-BAI Communications
    • Key Market Participants-Sepura Australia
    • Key Market Participants-Ericsson
    • Key Market Participants-Nokia Solutions and Networks Australia
    • Key Market Participants-Huawei
    • Australia's Competitive Environment
  • Case Studies-Emerging Technologies
    • Hybrid Cloud-Data#3
    • Smart Ambulance-Byron Group
    • mPOL-Motorola Solutions
    • m-View(R)-Fujitsu
    • Drones
    • Emergency + Application-Government of Australia
  • Select Emerging Technologies
    • Motorola Solutions-WAVE Application
    • Nokia Networks and Solutions-Network in a Box
    • Lockheed Martin-Universal Communications Platform
  • Growth Opportunities and Companies to Action
    • Growth Opportunity 1-IoT
    • Growth Opportunity 2-5G
    • Strategic Imperatives for Success and Growth

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